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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Baytown
How do I check product availability at the Baytown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Baytown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Baytown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Baytown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2477 reviews)
Katherine S
December 22, 2025
1 out of 5
Geek Squad certified no longer holds meaning for open-box items. We purchased an open box, excellent condition TV, and when we opened it, all it contained was the TV. There's no power cord or remote. The recommendation was to return it or request replacement parts at the store. They said that because we didn't open the box and check it right at the store, it's on us. Once again, what's the point of Geek Squad-certified open boxes and being told they're in excellent condition? It's unusable. Please don't waste your time dealing with Best Buy at all, unless you're willing to spend extra time double-checking everything.
Chris L
December 16, 2025
4 out of 5
Good place for tech gifts
Corey P
December 06, 2025
5 out of 5
Very helpful and friendly staff. We had questions about Star Link and Uncle Paul answered them all and then some
Rose N
December 05, 2025
5 out of 5
Update I went back in the afternoon and Matty took time to assit with my order. He was very friendly and assisted me with everything I needed when purchasing my laptop.
Response from Best Buy
December 05, 2025
Good Evening, Rose,
We understand how you are feeling after not receiving the help you needed when you arrived in store to shop for a new laptop. We would be happy to connect with you and review this further with you. Please feel free to send us a private message on social media, so we can help.
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