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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Baytown
How do I check product availability at the Baytown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Baytown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Baytown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Baytown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2464 reviews)
Yamara M
November 12, 2025
5 out of 5
Matty was a phenomenal salesman. He went above and beyond to make sure that I felt comfortable and knowledgeable about the difference in tablets i was looking for. He provided more than customer service but made me feel seen and heard with my questions. If you stop by here make sure to ask for Matty!
Singh G
November 10, 2025
5 out of 5
Nice place, not too many discounts here but some discounts will be dropping for Black Friday and Christmas. Hope to coma back soon.
Daniels-1
November 06, 2025
1 out of 5
Been on hold for over 12 minutes no one came to the phone this happens anytime I call this place
Response from Best Buy
November 06, 2025
Hello CUSTOMER,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. In order to make sure we can get our customer the products that they need at prices they'll love, we've streamlined our processes to make it easier on our store employees. When you call us, you'll be routed to one of our dedicated agents who can provide you with the information you're looking for and provide more details about a store's hours or inventory. That being said, we would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/aviknl), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 65674.
Kindest Regards.
CKK K
October 26, 2025
5 out of 5
Johnny helped me with several items and did not have me going all around store looking. He brought me right to the items I needed. Very professional, didnt waste my time, took my phone to GEEK SQUAD and before I finish checking out he was back. BEST BUY YOU NEED TO KEEP THIS EMPLOYER HAPPY AND GIVE HIME A RAISE. HE BEEDS TO TRACH OTHER SALESFORCE HOW TO GO BEYOND!!!! HAPPY CUSTOMER!