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Frequently Asked Questions About Best Buy Baytown

How do I check product availability at the Baytown Best Buy?
How do I check my order status?
My local Baytown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Baytown stores’ holiday hours?

Recent Reviews

4.2
(2389 reviews)
Paul D
March 04, 2025
5 out of 5
Friendly people
Claudette J
February 25, 2025
5 out of 5
Great service, and the music was soothing while I waited.
Chandra “
February 06, 2025
1 out of 5
Customer services terrible. When I walked into the store there was 10 to 15 staff standing around talking with each other. Nobody offered to assist me with anything. As I wander through the store trying to find what I'm looking for and pass many more associates, still no one offers to assist me. When I find the items and I go up to the register and I purchase my two items the cashier didn't even put them in a bag. Doesn't even offer a bag. Will not return
Response from Best Buy
February 06, 2025
Hello, Thanks for sharing your feedback with us. I can understand seeing employees standing around while you needed help to make a purchase, wouldn't have been a welcome experience. I'd be happy to have our corporate team review this with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review 64784313" in your message. Sincerely, ^Melissa
Marquita J
January 06, 2025
1 out of 5
So I bought my husband a radio from best buy the day my husband went for his appointment to get Installed the guy Devin that work for best buy told my husband that he had to stop working on his installation because it was running into his next appointment 😑 he told my husband he rather have him mad at instead 5 more people my husband went to the front and contact a manger and they did have Devin to Installed it took Devin from 10am to 5pm that was sat january 4 and why today being january 6 the radio doesn't work this is horrible
Response from Best Buy
January 06, 2025
Hi Marquita, Thanks for sharing this review with us here. I'm certainly concerned to hear about this, and I can understand your frustration regarding this situation. We'd like to discuss this further with you to gather more information on this, and ensure this is addressed properly. To do so, please feel free to reach out to us on one of our social media channels so a live agent can assist. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64650236. Thanks, ^Caleb

About Best Buy Baytown

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