Well stocked store with helpful employees.
Went to go pick up a TV that my son ordered online that he me and my husband for Christmas and when my husband and I got there to get the tv, it wasnt ready so we had to wait a half hour to 45 minutes just for them to go get it out of the warehouse. Then when they brought the TV up the TV didnt match the order number so we had to wait another 15 to 20 minutes just for them to fix the problem in their system. We had to wait bout an hour to a little over an hour just to get the TV when it should have been ready to go. I gave them a 3 because even though we had to wait the staff members were very nice and understanding through the whole situation. Its just sad that you have good staff but how its run is messed up. They need some work on that.
Response from Best Buy
January 02, 2026
Good Afternoon, Meagan,
We certainly understand how you are feeling after an unexpected delay occurred while picking up your new TV. We would love to review these concerns together with you. Please feel free to send us a private message on social media, so our team can help.
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Denise F
December 31, 2025
This is such great store!
Went bought a small portable speaker - they gave me, a 10.00 gift card, awesome Christmas gift. They have very polite, professional employees, clean store and restrooms. My go to place for electronics.