Came in today and had the best experience with Sam Hall. He went above and beyond to explain every little question we had while shopping for MacBooks. He is very knowledgeable and enjoyed his great customer service. Give that man a raise !!!!
The employees were very nice and helpful. I was there with my mom and they tried their best to get me a computer fit for college!
Never answer the phone. Always claim they are busy on the other line ,oh they also have a Ai that can't help you and is useless in every way. Sure contact you on social media, you can get off social media and answer the phone there's a thought
Response from Best Buy
July 21, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.