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"I recently used Best Buy's mobile order pickup, and it was a seamless experience from start to finish! The process was super convenient – I placed my order on the app, received an immediate confirmation, and was notified when my item was ready. Pickup was incredibly efficient – I just pulled up, checked in on my phone, and within minutes, a friendly associate brought my order right to my car. No hassle, no long waits. Best Buy’s mobile order pickup is a game-changer for anyone looking for a quick, stress-free shopping experience. Highly recommend!"
Kenneth S
October 02, 2024
Great store great prices. Great customer service.
Quick service and had what I needed.
Clint L
September 25, 2024
So apparently best buy has removed the cashier station and now uses customer service as both cashier and customer service. On top of that there is only one person working there and when someone is there with an issue trying to resolve, everyone is stuck in line waiting for this one person to get finished.
Response from Best Buy
September 25, 2024
Hi, Clint,
Thank you for taking the time to share this feedback with us, although we hate to hear you may have had to spend more time than necessary waiting to be assisted in-store. We would like to ensure your experience is formally documented on a Corporate level for internal review.
To connect with a "Live Representative" you can contact us through a Social Meda platform listed below and reference "Google Review #64241911". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Google Review #64241911
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Regards,
^Katie