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Frequently Asked Questions About Best Buy Beaumont

How do I check product availability at the Beaumont Best Buy?
How do I check my order status?
My local Beaumont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Beaumont stores’ holiday hours?

Recent Reviews

4.2
(2924 reviews)
change c
March 08, 2025
1 out of 5
What happened to customer service? Yes they greet you at the door and everyone speaks, what I mean by customer service is that the associate use to be able to tell you about the product that you were buying, they use to be able to compare it to another product so that you would really know which was best for you. They don't even take the product out for you to see. The only thing that is said is" I'll check you out over here..do you have an account with us, what's your phone number? This only make you return the item because when you get home and find out that the product is really not for you, if the product was seen and a knowledgeable associate would have taken the time out to give you some kind of insight it just might be less returns and dissatisfied customer.
Response from Best Buy
March 08, 2025
Hey there. Thank you for your review. We are saddened to hear that you had a negative experience with us. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (http://facebook.com/BestBuy) - Twitter/X (http://twitter.com/BestBuySupport) - Instagram (http://instagram.com/BestBuy) When reaching out, please mention it is regarding your Google Review 64903449. Kindest Regards, ^Vanessa
Evelyn D
March 03, 2025
1 out of 5
I'm trying to find out what I need to do I bought a computer from Best Buy January the 16th 2,025 I returned the computer and put it on my card cuz at first I paid cash for it they told me that it would take 2 weeks for me to get my check back here it is March 2nd and I still have it received my $1,082 every time I talk to someone they say somebody is going to call me back or I got an email I've done called five to six times and I haven't got my money back I'm trying to figure out should I call a lawyer or go to the credit bureau even their employees don't understand what's happening and why haven't they gave me my money back I agree to wait for a check but still I haven't received one and no one can tell me where the check is or the day it was released I really don't think this is fair I think I'm going to end my account as soon as I get my money back from them
Response from Best Buy
March 03, 2025
Hello, Thank you for the review. As someone who likes to keep a close eye on my finances, I can definitely understand the urgency regarding your refund. I would feel the same way. I'd like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details regarding your visit, including the location, date, and approximate time. If you can also include, Google Review 64882975 in your message, it'd be appreciated. Regards, ^Kristy
Josh B
February 26, 2025
2 out of 5
Check with the store before driving out there, website will get u
Response from Best Buy
February 27, 2025
Hello, Josh, Thanks for reaching out and providing your feedback. Our website is usually pretty accurate with inventory availability, but it can be incorrect when items sell quickly, so I can understand your frustration. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64859479. Kind regards, ^Aaron
Mila B
February 21, 2025
4 out of 5
Great experience!

About Best Buy Beaumont

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