header_logo

More to Explore

Frequently Asked Questions About Best Buy Beaumont

How do I check product availability at the Beaumont Best Buy?
How do I check my order status?
My local Beaumont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Beaumont stores’ holiday hours?

Recent Reviews

4.2
(3102 reviews)
Guerra D
September 19, 2026
1 out of 5
TAY THE ASSOCIATE WAS THE RUDEST MOST STUCK OF PERSON. I’ve ever meet I went in for the iPhone 18 pro max she had a attitude towards me the whole time.I spoke to her respectful and I kept getting attitude back. she made the whole process stressful and then she hit me with the oh it’s not letting me and you can see the screen for your self
Response from Best Buy
September 20, 2026
Hello, Guerra, Thank you for taking the time to provide feedback regarding your recent in-store experience. We understand that the level of customer service experience in-store did not meet the standards of excellence that we strive to achieve for all of our customers. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on our socials: Facebook (https://bby.me/h68Ytj) Twitter/X (https://bby.me/PZtB3q) Instagram (https://bby.me/VFnMeR) Please mention your review #224633, so we can further assist you.
Christopher B
September 12, 2026
5 out of 5
​I’ve been to quite a few Best Buys in my life, and the experience is usually identical—you walk in, and unless you’re standing directly in the TV section, you practically have to hunt someone down to get help. Even if an employee does approach you, the second you say you're "just looking," they disappear immediately. ​This store was completely different. Every time I stepped into a new department, an employee greeted me warmly and offered help. When I let them know I was just browsing, they didn't just walk away—they took a moment to ask a couple of friendly questions and made me feel genuinely welcome before letting me shop. The hospitality here sets a whole new standard for the brand. Outstanding customer service! Very impressed and when leaving I noticed this on there wall and this store seems to be striving to do this.
M R
September 12, 2026
2 out of 5
Bald black dude can always help the non black customers but he gets super “busy” when it’s us. Happened at least 4 times that I’ve seen with my own eyes. Not slick at all.
Jon P
September 09, 2026
1 out of 5
Purchased a TV open box online that was marked as excellent condition with all accessories. Drove three hours to pick it up, only to arrive and find that it the TV was missing its most important parts. Tried to call the store before I made the drive to confirm the condition of the product, but you can't call the store directly. Everything goes to their big customer support center, and the agent there simply confirmed what was posted about the product condition online. Six hours out of my day, and all I get is shrugs and them blaming the customer who returned it. I've previously had pretty decent experiences at Best Buy, but I won't shop there again. This was a failure - from the system-wide level to the local store.

About Best Buy Beaumont

bestbuy.com