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Frequently Asked Questions About Best Buy Bee Cave

How do I check product availability at the Bee Cave Best Buy?
How do I check my order status?
My local Bee Cave Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Bee Cave stores’ holiday hours?

Recent Reviews

4.0
(1257 reviews)
Audrey G
December 30, 2025
5 out of 5
Customer service was very helpful in Chirstmas Eve with an order for my grandson. Awesome!
Mark M
December 29, 2025
1 out of 5
Terrible service if you can call it that. No acknowledgment whatsoever and waited for over 30 minutes to speak to someone (which never happened). This was the last time I ever step foot inside this store again. Do better.
Response from Best Buy
December 30, 2025
Hi, Mark, Thank you for leaving a review. I can understand expecting to be acknowledged and assisted in a timely manner. Please send us a private message on social media if you require support here. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/efh9rf), Twitter/X (https://bby.me/pedmiz), or Instagram (https://bby.me/i717pg). When reaching out, please mention the phrase “Google review #97591”.
Tom M
December 17, 2025
1 out of 5
Just bought a gift online for Christmas gift and now told that I have to pay 50.00 to exchange size of product since it's a cellular device. Never opened and to boot they do not allow exchanges after xmas it still 14 days.. Not easy to do business is not helping BB stay in business. Amazon is more accommodating.
Lynn H
December 14, 2025
5 out of 5
Love the Geeks. Keeping my business running!

About Best Buy Bee Cave

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