Frequently Asked Questions About Best Buy Bee Cave
How do I check product availability at the Bee Cave Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bee Cave Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bee Cave stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bee Cave Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1182 reviews)
Michelle A
November 29, 2024
4 out of 5
Good products at fair prices. Black Friday sales weren't killer. Just a tad bit lower than regular price. They don't do online purchases or store pick-ups, so we had to play that BF game of visiting different stores throughout the city. Best buy was the only store that was in-store only. Maybe there's a reason to it.
Carl E
November 26, 2024
5 out of 5
Big shout-out to Luke in the Bee Cave store. He was friendly and knowledgeable. Great customer service!
Veronica A
October 18, 2024
3 out of 5
I miss Fry's Electronics! Service eh.
Response from Best Buy
October 18, 2024
Hello and thanks for reaching out on Google, Veronica.
We understand the frustration when you feel your experience with us did not live up to your expectations. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64327010.
Kindly,
^Graham
Jan C
October 13, 2024
5 out of 5
Wonderful, helpful staff. We were able to get everything we wanted plus. It was an hour trip for us but worth the trip.