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Frequently Asked Questions About Best Buy Bee Cave

How do I check product availability at the Bee Cave Best Buy?
How do I check my order status?
My local Bee Cave Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Bee Cave stores’ holiday hours?

Recent Reviews

4.0
(1269 reviews)
Swan L
May 23, 2026
1 out of 5
in January i had purchased a laptop from this location and added the protection plan with the rep 4 months later i cracked my laptop and im being told that i never had the protection added so the rep mustve forgot to add the protection for me when i explicitly ask for it considering my laptop was very expensive now im being told too bad by customer support and not given any solutions due to this stores mistake
tiffany
March 07, 2026
1 out of 5
manager was very unprofessional with an issue that happened in the store. refused to be helpful. cops had to be called.
Response from Best Buy
March 08, 2026
Hello, thank you for taking the time to leave us a review. Can you please reach out to us on Facebook (https://bby.me/2esqxf), Twitter/X (https://bby.me/nqdlvf), or Instagram (https://bby.me/7uubfv) with more information about your experience? Please begin your message with "This is regarding my Google Review #126995".
Beth N
February 26, 2026
5 out of 5
Had to wait about 10 minutes to get help, but staff was super knowledgeable and helpful and apologized for the wait.
Melanie D
February 24, 2026
1 out of 5
Horrible phone service. AI Asst was not helpful. Please do better!
Response from Best Buy
February 24, 2026
Hi Melanie, Thanks for sharing this review. We can understand your frustration with not receiving the assistance you were looking for over the phone. If you need any further assistance or would like to discuss this with us, feel free to reach out to us via our social media channels on Facebook (https://bby.me/l4k8lg), Twitter/X (https://bby.me/f1fo83), or Instagram (https://bby.me/ov9cmk), and include the Google Review reference number #121430 so we can assist.

About Best Buy Bee Cave

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