Laura C
September 23, 2026
Too hot to shop in summer! Turn up the AC!!!
Javier G
September 20, 2026
excelente tienda de electrónica
I placed an order that was supposed to be picked up next day only to get an email that the order will be available until next week. This was a major gift that needed to be given. Best Buy customer service is no help. Spoke to a supervisor and not even he could connect to the store to confirm if item was available. How does a supervisor from BestBuy not have access to speak with anyone from the store? This makes no sense, a customer should be able to get a resolution quick and with their poor customer service, this will be the last time I make a purchase at Best Buy and will advise everyone to stay away and purchase else where
Response from Best Buy
September 10, 2026
Hello, Rey,
Thank you so much for your review and feedback. It is not only disappointing when there is a delay in an order and also to not be able to reach out to the store directly adds to it. We do understand and want to assist you in a resolution. The best way to reach us is via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google Review, #220540” when reaching out on social media.