Do NOT buy or take your computer to the Geek Squad at this store. They are the worst. They never approve repairs under warrenty. Sorry people.
Response from Best Buy
September 02, 2026
We understand the frustration when a repair does not go as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/L29i1P), Twitter/X (https://bby.me/0hN1PS), or Instagram (https://bby.me/xAbIV0), and mention your Google review, 217087.
Bonez N
September 01, 2026
The girls at work at the computer section don’t like to work will tell you where an item is and not walk you to it then you have to figure out where it is. Also, the manager, which was a woman was said I was wrong for telling them to help me Because it seemed like they didn’t wanna work
Response from Best Buy
September 01, 2026
Hello, thank you for leaving us a review. Being able to ask questions about your electronics before your final purchase is important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #216753".
Facebook (https://bby.me/2KHtu9)
Twitter/X (https://bby.me/ajvSYo)
Instagram (https://bby.me/p55VoO)
Kassandra L
August 26, 2026
Great experience! I was helped by Mario at the Geek Squad to service an old laptop and buy a new one. While waiting to be seen, he got me a chair to sit from the back when there was no chairs available. He explained everything in terms I could understand, using very good analogies. He was very knowledgeable, funny, and has great customer service. Thank you Mario!