Frequently Asked Questions About Best Buy Brownsville
How do I check product availability at the Brownsville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Brownsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Brownsville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Brownsville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(4806 reviews)
Zfighter731
February 22, 2026
1 out of 5
Would not recommend just buy through Amazon. Worst experience ever with TV
Response from Best Buy
February 22, 2026
Hi,
Having issues with a recent TV purchase is frustrating. Let's discuss this matter. Please mention review #120619 when connecting with us on social media links.
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Jennifer M
February 09, 2026
5 out of 5
Very kind young gentleman helped us with our dryer purchase!
Paul G
February 08, 2026
5 out of 5
They went the extra mile to honor the warranty on my iPad screen cover and had the same model (which I purchased at the store in Dallas) in stock. The technician Jordan exhibited consummate professionalism and got the job done with a positive attitude, even though it was 30 min before closing time. This store is awesome!
Rhonda E
February 02, 2026
5 out of 5
I had a good with my bf and both my mother in-law a printer