Frequently Asked Questions About Best Buy Brownsville
How do I check product availability at the Brownsville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Brownsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Brownsville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Brownsville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(4767 reviews)
Juan G
October 26, 2025
5 out of 5
Always great coming here friendly employees excellent help i give this place 👍👍👍👍👍
Jeffery H
October 25, 2025
5 out of 5
They were kind of busy but found time to help me!
Alvin N
October 23, 2025
1 out of 5
Do not trust this company. I purchased a tv with warranty and they have been doing everything they can to not honor said warranty. I’ve been dealing with their geek squad for two weeks including an in home visit and they keep giving excuses on what the holdup is to get the replacement process going. Buyer beware!
Response from Best Buy
October 23, 2025
Hello Alvin,
Thanks for reaching out and providing your feedback. We can understand how you'd feel if you are having issues with your warranty. We'd like to see if we can help. Can you connect with a representative at a Social Media link below? Just reference Google Review #59327 in a private message.
Facebook (https://bby.me/zgsevy)
Twitter/X (https://bby.me/amynal)
Instagram (https://bby.me/czv5xt)
Thanks
Ricardo S
October 13, 2025
5 out of 5
Great experience, you can find lot of most electronics there, whent for a screen protector for S25 ultra