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Frequently Asked Questions About Best Buy Brownsville

How do I check product availability at the Brownsville Best Buy?
How do I check my order status?
My local Brownsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Brownsville stores’ holiday hours?

Recent Reviews

4.3
(4735 reviews)
Diana
September 11, 2025
1 out of 5
The store always looks dirty, they never have what you want, and the AC doesn't work
Response from Best Buy
September 11, 2025
Hi, thank you for sharing your thoughts with us. I also like to know that I will be shopping in a clean environment. Can you please reach out to us on Facebook (https://bby.me/6a33hm), Twitter/X (https://bby.me/i3kexk), or Instagram (https://bby.me/703l8t) with more information about your experience? Please begin your message with "This is regarding my Google Review #42346".
Marco C
September 06, 2025
1 out of 5
Walked in with a little less than 15 minutes left till closing. The product I needed to buy was in stock but the employee helping me just kinda passed me off to a different employee who couldn’t find it. There were like 5 employees standing around by the entrance play fighting watching me wait around for like 10 minutes and when the person helping me finally found it they said the registers were all closed so I have to come back tomorrow to buy it. Why are you gonna waste my time standing around then not sell me anything? Why not tell me you’re closed instead of standing there watching me? No regard for that one employee who was actually trying to help me. It looked like even a manager was one of the employees just standing around doing nothing. At some point you’d think somebody would say something.
Response from Best Buy
September 07, 2025
Hi, Receiving poor customer service and assistance while trying to make a purchase is frustrating. To further discuss the store interaction. Please connect with the social media private links below and mention review #40463. Facebook (https://bby.me/sc273q) Twitter/X (https://bby.me/mnbb8q) Instagram (https://bby.me/9nchz8)
Isabel C
September 05, 2025
5 out of 5
Excelente servicio, todas mis dudas acerca del producto que quería comprar fueron resueltas!
Cindy H
September 05, 2025
5 out of 5
I just wanna say I had never been to best buy before but I had to return an item I had bought online and the employee that attended me by the name of Victor attended me very very well.he gave me the best customer service ever and always w a smile and positive attitude towards me .if their was more people like him the world would b different.Thank u so. Much Victor for ur service and for helping me out and attending me the best way u could...this man needs a raise ! Thank u so much!!!

About Best Buy Brownsville

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