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Best Buy Burleson
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Burleson
How do I check product availability at the Burleson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burleson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burleson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burleson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2565 reviews)
Brad H
December 20, 2025
1 out of 5
Blatant false product pricing. When I call the employee to get the product, he let's me know that price is actually for a case. When I brought it up the the barely competent team on site, they advised they use a 3rd party to set price tags. Good way to not take responsibility. When asked if they don't check, the lady said no not really. I will be escalating this.
Response from Best Buy
December 20, 2025
Hello, Brad,
We appreciate you taking the time to share your feedback. Getting accurate price details is always important, so we can understand your concern. We'd be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/yc6lou), Twitter/X (https://bby.me/o0tycs), or Instagram (https://bby.me/afhzs8). Please reference Google Review #91799.
Hugo H
December 18, 2025
1 out of 5
You guys need more people, customer service so poor…
Response from Best Buy
December 18, 2025
Hello Hugo,
Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/7k6u6k), Twitter/X (https://bby.me/hglud7), or Instagram (https://bby.me/gz6vf5). Please send us a private message or DM to complete the documentation process. Please also reference Google Review, #90671.
JD P
December 11, 2025
5 out of 5
Had my order ready for pickup,I was in and out in 5 minutes
Efrain C
December 10, 2025
2 out of 5
No hay personal atento para ayudar
Response from Best Buy
December 10, 2025
Hola Efraín,
Le agradecemos que haya tomado el tiempo de escribirnos en cuanto a su visita. Esta no es la experiencia que queremos para nuestros clientes. Nos enorgullecemos de brindar a nuestros clientes un servicio al cliente de clase mundial. Nos encantaría revisar su situación.
Para poder ayudarle, por favor envíenos un mensaje a través de nuestros canales de redes sociales siguientes:
Instagram (https://bby.me/us8lhp)
X/Twitter (https://bby.me/l2gdtj)
Facebook (https://bby.me/fdet3g)
Asegúrese de enviar los detalles de lo que sucedió durante su visita. También añada Google Review español 85024. Esperamos su mensaje.