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Frequently Asked Questions About Best Buy Burleson

How do I check product availability at the Burleson Best Buy?
How do I check my order status?
My local Burleson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Burleson stores’ holiday hours?

Recent Reviews

4.2
(2546 reviews)
Noah S
November 26, 2025
5 out of 5
Landon helped us with picking out our purchases and signing up for a credit card, he was extremely helpful and went above and beyond to help us out!
Shellie S
November 25, 2025
3 out of 5
Went for printer ink and was quite disappointed in their stock! Walmart has a better selection which was very surprising! The only girl I ran across that was working was way to into her conversation with her girlfriend to even notice I need ed help. I dont feel like ive missed much by not going to this store. Sorry Best Buy...
Response from Best Buy
November 26, 2025
Hi, Shellie, Thanks for reaching out here to share this review. We pride ourselves on being an open and welcoming environment, and are saddened to hear that was not the case for you while shopping for ink. We would like to connect with you, and ensure your feedback is documented. To get started, please send us a message on Facebook (https://bby.me/641z7s), Twitter/X (https://bby.me/ow76dt), or Instagram (https://bby.me/9d35bv). Please also include a note stating you are reaching out from a Google review by including this reference number: #75266. We look forward to hearing from you!
Andrew B
November 23, 2025
4 out of 5
Very helpful
Nathan W
November 18, 2025
1 out of 5
Terrible service. Terrible. Ordered a tv online and picked up curbside. Opened it up and realized it’s not the ROKU interface I’d thought it was. Called the store to check return policy twice and it’s impossible to get a human. They put you on hold for 30 minutes with a toll free job and never put a human on. So if you want details on a return, this location forces you drive all the way back to their location to speak with a human being.

About Best Buy Burleson

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