There for a dropped and was quick and ordely.
I had a terrible customer service experience at another Best Buy today. However, I was pleasantly surprised by the exceptional customer service at this store. The greeter offered to guide me to the Geek Squad for assistance. The young lady there was incredibly professional and knowledgeable! I had almost given up on customer service until this experience. She truly deserves a raise! I didn’t get her name, but I’ll share a photo of the receipt.
Told that the 2 Year warranty that is on our receipt is not valid when we bought less than a year ago because we didn't pay the yearly membership of 200 dollars. So our ear buds that were bought in January can not be returned even though they dont charge anymore. Manager says they tell you at checkout to get the yearly membership or your warranties will fall through. We were not told any of that.