Best Buy Burleson

I’ve always and I can’t be the only one to have trouble getting assistance in a Best Buy store. But this location made it my Very last ever going into a Best Buy. I want to replace my bedroom tv. So walked in place wasn’t busy. When to tv no asking me if I need anything. I spent 30 minutes looking around for one I wanted and liked. Tv wasn’t heavy but a 45in in box wide and I was carrying a mounting kit box already. Stood looking see if anyone would come over no one. So picked up on end of the box I dragged it all the way to the checkout counter. Lady asked did anyone help you I 😂 no. So paid for the tv and mounting kit. Picked up the same end again and dragged it out to my pickup. Not one single person offered to help!! Never again….

I went in today to get a new laptop for my job as mine died today. After just a few minutes of looking around Brandon came up to me. I showed him the specs needed for work and he immediately brought me over to a few that were affordable. He helped me decide which one would work best for me. We decided on a gaming laptop with the specs I need and I already love it! Thank you Brandon!!!!

Went in to buy New Galaxy Buds4 Pro around 830pm so everyone is of course standing around talking with one another and on personal cell phones not helping any customers, which i had to ask twice for help from a young girl who was on her cell texting and not interested in helping me at all, then which she called over another employee to check me out who told me I was being rude and disrespectful when all I needed was help in the first placed . All things said Ive been going to this best buy over 10years, although that will change i will be returning earbuds and spending my hard earned money and time esle where

Unfortunately, Best Buy is not the store I expected it to be; they trick people into signing up for credit cards, and just as customers are finishing paying them off, they hike up the interest rates. It is unfair that a store would do something like that.