Frequently Asked Questions About Best Buy Burleson
How do I check product availability at the Burleson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burleson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burleson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burleson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2632 reviews)
Bobby B
June 11, 2026
5 out of 5
Ben at the Burleson store #665 was a big help. Found exactly what I was looking for. He is an absolute asset to you company!
Elsa L
June 07, 2026
5 out of 5
I had such a great experience at Best Buy thanks to Derek! He was incredibly patient and took the time to explain all the different TV options to us. He made sure we understood everything without rushing, and his knowledge really helped us make the best decision. Highly recommend seeing Derek if you need help with electronics!
Amber L
June 06, 2026
5 out of 5
Daisy was great and well informed. She highly the recommended the upholstery cleaner we got and gave great advice on coverage options for all devices! Quick and easy!
kevin h
June 06, 2026
3 out of 5
I know they're usually better than this, but their manager doesn't strike me as a manager at all. Mostly refused to help us choose the right speakers for us. They claim they're just too busy because there are like 20-25 customers TOTAL on a Saturday morning. That is not "busy." Just wait til' Christmas!!! Your gamer kid manager will not be up to it. I promise you that.
Response from Best Buy
June 06, 2026
Hello, Kevin,
We understand that not being able to get the support you are wanting in the store while they are busy can be difficult. You can always reach out for support with Review 161599 for support.
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