Frequently Asked Questions About Best Buy Burleson
How do I check product availability at the Burleson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burleson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burleson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burleson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2428 reviews)
fausto p
December 01, 2024
5 out of 5
Excelente
Daniel G
November 24, 2024
2 out of 5
Horrible customer service ..
Except for one
Response from Best Buy
November 25, 2024
Hello Daniel,
We certainly understand how you are feeling after not getting the support you needed. We would be happy to review these concerns with you. Please reach out to our team by sending us a private message on social media, so we can connect you with a specialist. Be sure to include your Google review in your message: #64470329.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Bob J
November 21, 2024
3 out of 5
I came down here for a new tv and left with a great deal
Response from Best Buy
November 21, 2024
Hello there, Bob
We appreciate your feedback on Google my Business. We are so glad to hear that you found a great deal on your tv purchase. We would like to hear about your in-store experience, here at the corporate office.
Feel free to reach out on social media with the links provided. When you are reaching out mention "Google Review 64455269", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Anna W
November 17, 2024
5 out of 5
Derek was very helpful and knowledgable on all the different TVs. Showed us all the benefits and differences between different brands and interfaces.