Frequently Asked Questions About Best Buy Burleson
How do I check product availability at the Burleson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burleson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burleson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burleson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2485 reviews)
Christopher H
May 24, 2025
1 out of 5
Overpriced for everything
David L
May 23, 2025
5 out of 5
Love best buy
Aram O
May 22, 2025
1 out of 5
Purchased an open box LG OLED TV that was labeled “Excellent” condition. Best Buy states it should have no defects and is in like new condition. Well…far from it. There was a large gouge on the screen and damage to multiple area along the right frame of the tv. I’ll add pictures for reference. Getting any kind of support over the phone is useless. I guess I’ll just unmount the tv and take the 45 drive to their location. Awful experience buying a mislabeled open box item.
Facilitator P
May 17, 2025
2 out of 5
I got what i wanted. The problem was salesman dealing with me. If i come in to get what i want, i dont want someone trying to sell me something 4 times the price of the thing i wanted. I asked if he understood what i was saying after the 5th item he suggested. What it felt like was if i didnt buy what he was suggesting he wasnt going to help me. An assumption of course. When I asked if the manager was there he went directly to the item i was looking for. Felt loke an asshole move to me. Anyway all well that ends well and if youngo into the section with tvs watch out for pushy salesmen.