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Frequently Asked Questions About Best Buy Burleson

How do I check product availability at the Burleson Best Buy?
How do I check my order status?
My local Burleson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Burleson stores’ holiday hours?

Recent Reviews

4.2
(2417 reviews)
Frank C
November 08, 2024
1 out of 5
Trying to verify if a product is actually there. If you call "the store" it is not the store and the national line will tell you that you can not get to the stores directly because there just so busy. I can use the Internet people what I need is a human to physically confirm with hands on products that it's actually there.
Response from Best Buy
November 08, 2024
Hello, Frank. I understand wanting to know if an item is in store prior to visiting and we would be more than happy to help the best we can! Please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Best, ^AllisonS
Art
November 06, 2024
5 out of 5
If it weren’t for James and the helpful staff I would give the customer service one star. Locally they are wonderful, try to call customer service and it’s a nightmare. James always goes out of his way to make it right. Go Burleson Best Buy!
Matthew W
November 06, 2024
5 out of 5
Excellent service, the young man who helped us was great. We wanted a camera that wasn't in stock. He ordered it for us to pick up at the nearest store. He guided us to a carema with literally the same specs, same Sony brand, but had a viewfinder and was on sale. I'll look for my receipt and see if I can find the young man's name because he was legit the bestest.
Jose F
November 02, 2024
5 out of 5
Amazing excellent 👌 I love it

About Best Buy Burleson

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