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Best Buy Cedar Hill
Services Offered
Geek Squad Services
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Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
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Frequently Asked Questions About Best Buy Cedar Hill
How do I check product availability at the Cedar Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cedar Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cedar Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cedar Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2688 reviews)
Jenn T
December 27, 2025
2 out of 5
The Geek Squad people here clearly do not know anything about computers. I brought in new drives to transfer data and reconfigure my storage and it took several minutes to explain to the lady what I wanted and I still didn't get it. I have 2 HDD's, one main and one backup, and just wanted one of the HDD's swapped out with a larger one and data transferred. Instead, they took all the old ones out, put just the one new one back in, put all the data on it, and gave me the others in a box. I wanted a backup drive! I said that several times! A guy even called me to ask me and I told him that! The lady was also kinda rude because I was reading the paperwork and she just straight up took it from me while I was in the middle of going over it. The computer also came back with a weird musty smell like men's gym socks. I will not be using this best buy's services again.
Response from Best Buy
December 28, 2025
Hi, there. We appreciate you taking the time to reach out and share your experience regarding Geek Squad. We would like the chance to look into this further for you and help assist. Please reach out to us on Facebook (https://bby.me/48fc59), Twitter/X (https://bby.me/o2nmof), or Instagram (https://bby.me/kuzaoz) if you have a moment and an agent will be glad to help. Please be sure to include Google Review number 96451 when reaching out. Thanks.
Purnell K
December 27, 2025
4 out of 5
They had very curtious staff very helpful
Dianette G
December 25, 2025
5 out of 5
I visited your location in Cedar Hill, TX on Friday December 5th.
Miss Brias was gave great customer service, very professional and wonderful attitude. She help us to find the perfect TV for my 75 year old mother. Answered every question with a smile. 10 Stars to Brias
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Alejandro R
December 24, 2025
1 out of 5
I was at this store yesterday evening, a young ladie help me, at least she try, she was not in a good mood, she make me feel as if I was doing something wrong asking her to help me, also she didn't anything about knowledge of Microwaves which is the item I was there to buy. I ended up going to best buy at Mesquite the guy there Homer Resendiz was very very helpful.
Response from Best Buy
December 24, 2025
Hello, Alejandro,
Thanks for taking the time to leave a review regarding your recent visit. This is far from the feedback that we strive to hear from our customers.
If you require any additional support, please send us a private message on social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please refer to the phrase “Google review #94410” when reaching out to us.