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Best Buy Cedar Hill
Services Offered
Geek Squad Services
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Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
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Frequently Asked Questions About Best Buy Cedar Hill
How do I check product availability at the Cedar Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cedar Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cedar Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cedar Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2682 reviews)
Jewell B
December 14, 2025
2 out of 5
Worst Best buy I've ever been to in My Life and I've been a customer for what feels like forever. There were so many people standing around unwilling to help. Half of the associates I said hello to acted like they didn't hear me or couldn't speak English. I even had to carry out my own 60" television after asking for help.
Martin M
December 14, 2025
1 out of 5
Went instore to do a warranty claim on a ps5 controller and headphones. The lady clerk did not know how to help me, as she struggled to pull up the items. I've been a plus member for 5+ years, and I'll cancel my membership because of this store. I was denied the claim on my headphones because "I bought them online", and all they could do for my ps5 controller was store credit. I decided to leave and call customer support to get help, but upon leaving the store I got an email saying they canceled my warranty on the remote, meaning someone in the store KEPT my store credit. Absolute disappointment in BestBuy. I was about to buy a TV and a home theater with my bestbuy credit, but I'll just let them close the account since the current balance is 0.
David
December 11, 2025
5 out of 5
Great customer service
Pouria A
December 09, 2025
4 out of 5
Nice people!