There’s no other franchise I’d rather take my hardware to. I bought a printer for my small business here at a better price than Amazon, and when the scanner started malfunctioning a young manager named David and Geek Squad associate named Gian helped me replace it. They even showed me a membership plan that helped me save on my ink toner! When you run your own business, you really appreciate workers like these, I can’t recommend this location enough.
Waiting for help. Had to go find someone was told to wait. Waiting Waiting Waiting. After driving up from a different store. Then they did not have the product
Response from Best Buy
April 03, 2026
Good Afternoon, Milesa,
We certainly understand how you are feeling after being unable to get the help you need when you shopped with us. We would love to connect with you and address these concerns with you in depth. Please start by sending us a private message on social media, so we can help. In your message, please include your Google review case ID: #138161.
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