Frequently Asked Questions About Best Buy Cedar Hill
How do I check product availability at the Cedar Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cedar Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cedar Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cedar Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2700 reviews)
HNCEO H
February 05, 2026
1 out of 5
Didn't have the computer in stock then had me pre authenticat the payment with a third party after taking all my banking info was approved then said the computer would arrive on Friday ... The 3rd party never called in have no receipt cause the staff said I didn't need it but no emails came thru also purchased the best buy 1 year warranty.... And 2 monsters added to the gaming pc and other software but no receipt showing but have charges from third party prepayment meaning they already got payed. Should have known the store was no shopper friendly and SCAM ZONE .. QUICK TO CHARGE but unaware of the card holders Government Identity...
FlyingStars x
January 30, 2026
1 out of 5
It’s such a shame what this store has become. I was shopping with my family and not one single “sales associate” greeted us or offered assistance. Instead they followed us around the store with dust sticks acting as if they were dusting off items.
It made us feel extremely uncomfortable and we just purchased our item and left. Do better. If you’re going to follow someone around you might as well offer to help.
Jorge C
January 27, 2026
4 out of 5
Nice place for the most part. Not very homey. This place is only 9 miles away but I prefer to go to the Park Lane 22 miles away.
El J
January 06, 2026
3 out of 5
It was good, no complaints is what it should be when you go spending money you don’t have.
Not looking forward to going back.