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Best Buy Cedar Hill
Services Offered
Geek Squad Services
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Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
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Frequently Asked Questions About Best Buy Cedar Hill
How do I check product availability at the Cedar Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cedar Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cedar Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cedar Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2686 reviews)
Dianette G
December 25, 2025
5 out of 5
I visited your location in Cedar Hill, TX on Friday December 5th.
Miss Brias was gave great customer service, very professional and wonderful attitude. She help us to find the perfect TV for my 75 year old mother. Answered every question with a smile. 10 Stars to Brias
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Alejandro R
December 24, 2025
1 out of 5
I was at this store yesterday evening, a young ladie help me, at least she try, she was not in a good mood, she make me feel as if I was doing something wrong asking her to help me, also she didn't anything about knowledge of Microwaves which is the item I was there to buy. I ended up going to best buy at Mesquite the guy there Homer Resendiz was very very helpful.
Response from Best Buy
December 24, 2025
Hello, Alejandro,
Thanks for taking the time to leave a review regarding your recent visit. This is far from the feedback that we strive to hear from our customers.
If you require any additional support, please send us a private message on social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please refer to the phrase “Google review #94410” when reaching out to us.
Ahmad B
December 22, 2025
1 out of 5
I always order from bestbuy and never had an issue and I spent thousands of dollars using my personal and my business account, one of my orders never delivered and it says delivered on bestbuy app, when I checked the camera bestbuy delivery put it outside the store and took a picture and then took the item.
I’ve tried contacting customer service, store manager, fraud department, also on facebook but it looks like they don’t care about their customers even though I showed them a proof by sending the camera footage from my store!!
Shame on BestBuy to treat customers like this 👎
Response from Best Buy
December 22, 2025
Hello. To see this when it comes to an item being delivered is concerning. We would like the chance to look into this for you and see what options are available. Please reach out to us on Facebook (https://bby.me/mtzbyb), Twitter/X (https://bby.me/vsp4pi), or Instagram (https://bby.me/59rkrx) and an agent will be glad to help. When reaching out, please reference Google Review number 93109. Thank you.
Li-Lenn E
December 20, 2025
4 out of 5
Good electronics.