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Best Buy Cedar Hill
Services Offered
Geek Squad Services
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Samsung Experience Only
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Cedar Hill
How do I check product availability at the Cedar Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cedar Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cedar Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cedar Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2501 reviews)
Adam B
January 14, 2025
1 out of 5
Typical Best Buy. A store full of employees staring at their phones and nobody to help customers or even run the register. I don't know how these guys stay in business.
Valerie S
January 06, 2025
2 out of 5
Not very helpful
I ordered something online
Never received it
Employee blew me off my telling me to call 1800Best Buy
Response from Best Buy
January 06, 2025
Hello.
Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64649126" and share your full name, email, and phone number.
Thanks,
^Jacob
Rhonda W
January 04, 2025
5 out of 5
I want to give a shoutout to Jalen in appliances he has awesome customer service skills
Jesse V
December 29, 2024
1 out of 5
It’s always something with these people.
Tell me how the HECK it takes TWO WEEKS to swap a charger port. I bought the “WARRANTY” to avoid having to take my switch to a repair shop but I WILL NEVER FALL FOR THAT SCAM AGAIN. I wish I could give them ZERO STARS. Don’t waste your money.
Response from Best Buy
December 30, 2024
Hello,
Thanks for sharing your feedback with us. I can understand having a repair take longer than expected, isn't an ideal experience. I'd be happy to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and service order number. Please also mention your "Google review 64623261" in your message to us.
Sincerely,
^Melissa