I went to Best Buy this a.m. to purchase a computer for my mom and was presently surprised by two associates that were at probably under 25yrs of age 😲... They're ability to answer questions, knowledge of products and attentiveness are unfortunately are rare lately especially in this age group... I didn't disclose that I work in IT and it was great to get their thoughts... I didn't get their names but, one did have the same last name as me...
Connor was extremely helpful getting me the right laptop to suit my needs.
Much better than the Waxahachie location!
Response from Best Buy
July 03, 2026
Hello, Erica,
We appreciate you taking the time to share your feedback. Trying to find the products you need should be simple, so we can understand your frustration. We would be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/NApmO3), Twitter/X (https://bby.me/lnDHn2), or Instagram (https://bby.me/iTKSOD). Please reference Google Review, #181684.
Just another Best Buy. It was ok, they had what I needed.