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Best Buy Cedar Hill
Services Offered
Geek Squad Services
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Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
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Frequently Asked Questions About Best Buy Cedar Hill
How do I check product availability at the Cedar Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cedar Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cedar Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cedar Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2587 reviews)
Naturalish T
June 11, 2025
1 out of 5
My uncle purchased me a laptop for school on May 23rd my classes started Monday and we just learned that the chrome book isn’t compatible with my classes nor our testing set up. I called Best Buy to do an exchange and they said that the return window closed June 7th. There was literally nothing they could do. Poor customer service and further more to only have15 days to return a laptop is ridiculous. So now I’m stuck with a laptop I can’t even do anything with. So free money for Best Buy.
Poised
June 10, 2025
1 out of 5
Terrible man. Went on the app to see if they had switch 2s and the app says “in store only”, I called 3 TIMES to see if they had it in stock before driving all the way of there just for nobody to answer the phone. Drove up there and wouldn’t you be surprised… they don’t have it. Almost like I tried to avoid that situation from happening wasting my gas, wasting my time, getting my hopes up. Guess what, I called target and Walmart they answered, called GameStop and they answered. Company needs to do better.
Yonathan
June 09, 2025
5 out of 5
Bueno
MILTON P
June 05, 2025
1 out of 5
**Not Worth the Price – Disappointing Experience and now you lost a loyal customer **
I have been a long time loyal customer with Best Buy and spent a lot of money there but, not anymore! I would think it over if were you before doing business at Best Buy now!
I signed up for Best Buy's Total Membership expecting great value, but honestly, it’s just not worth the cost. The advertised perks—exclusive deals, tech support, and faster shipping—sound great on paper, but in reality, the benefits don’t justify the steep price.
The discounts feel underwhelming, and many deals are available to non-members with occasional sales. Tech support isn’t as responsive as promised, and the so-called “VIP service” doesn’t offer much more than standard customer care. Also, trying to cancel the membership was a frustrating process, with long wait times and unclear policies.
If you shop at Best Buy frequently and need extended warranties, maybe it’s worth considering, but for most customers, you're better off sticking with normal purchases or looking elsewhere. The cost far outweighs the convenience.