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Frequently Asked Questions About Best Buy Cedar Park

How do I check product availability at the Cedar Park Best Buy?
How do I check my order status?
My local Cedar Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Cedar Park stores’ holiday hours?

Recent Reviews

4.2
(3611 reviews)
m s
August 10, 2025
4 out of 5
Really helpful staff. Sorta feel bad I usually end up going to Amazon for the actual purchase.
Quinisha O
August 07, 2025
1 out of 5
I purchased an OLED television spending over $3500 at this store. Then when I attempted to call and arrange an upgrade, I spent 20 minutes trying to communicate with an automated voice, then I was routed to an offshore call center where they couldn’t even find my account, though I’m a plus member and I called from the number on my account. In all it took 40 minutes for me to get absolutely nowhere. It was easier to get a refund initiated - had she been able to find my account - than speak to an actual person at my local store. Incredible. I’m going to return this tv and spend money at a store that truly values customer service. Incredibly unaware process and unnecessary friction for the customer. That refunding an order is easier than speaking to someone at the store tells you they have this backwards. UPDATE: I’ve scheduled a return of the TV and will be buying elsewhere
Response from Best Buy
August 08, 2025
Hello Quinisha, Thanks for reaching out and providing your feedback. I do have to admit I can be difficult to reach a store at times so can understand why you would leave the review you did. We like to see if we can help you in any way. To start, you can connect with a representative through social media, just reference Google Review #26113 in a private message. Facebook (https://bby.me/zjsi8b) Twitter/X (https://bby.me/9gohf1) Instagram (https://bby.me/iakqb4) Thanks, ^Ezra
Just_tiki w
August 07, 2025
5 out of 5
Great friendly
Mardi C
August 05, 2025
5 out of 5
I had a great experience buying a TV thanks to Arash. He helped me return a TV purchased at another Best Buy and purchase a better model that suits my needs. The other store's employee admited they didn't know much about TVs and could offer no advice. In contrast, Arash knows his products and suggested a good fit for me. He made the return and purchase process all run smoothly, providing great customer service.

About Best Buy Cedar Park

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