Best Buy Cedar Park

Good variety of electronics but was a bit pricey for me. Staff were very friendly and helpful and the store is easy to navigate.

Waited 30 to 35 minutes to ask a simple question to make sure I was purchasing the correct laptop. Staff on their phones and inattentive. Took 5 " excuse me please " to get the sales rep to even acknowledge my existence. Glad he helped me when he did because I was just about to walk out of the store.

Really nice store, very helpful employees.

This location repeatedly recommended incorrect items despite clear requirements, which led to wasted time and unnecessary back-and-forth. To make matters worse, the delivery was scheduled incorrectly—even after confirmation—causing further inconvenience and delays. What stood out the most (in a bad way) was the aggressive sales approach. Instead of listening to customer needs, the staff pushed add-ons and products that were neither relevant nor helpful, creating an uncomfortable and frustrating experience. Between poor product guidance, operational mistakes, and high-pressure sales tactics, this store clearly lacks customer focus and accountability. I would strongly advise others to consider alternative locations or retailers unless they want to deal with avoidable stress and incompetence.