Quick simple question, where can I find your PC power supply? A young man pointed me in the right direction and as I was going through the lot, another asked if I needed help, really helpful in size I may need. Just good to see stores that are there to help and answer questions now a days!
Fast custmer service
Welcoming
Many choices
Multiple items from smart ring to TV.
NICE PLACE TO SHOP.
I wanted to leave this feedback to specifically commend one of your sales advisors, Ali. He provided exceptional service and was an absolute pleasure to work with today.
Ali was incredibly helpful and patient, assisting me with all my needs and ensuring I had the right products. Because of his outstanding support and great explanation of the benefits, I decided to purchase a Best Buy Plus membership!
Thanks, brother!
Terrible experience, I came in looking for a cpu cooler and was told they would find me a computer employee, every black shirt employee by the computing section were huddled together just chatting and complaining about not being promoted or what not. I stood in the cpu cooler aisle for 20 minutes before finally being approached by a non computer employee.
Reconsider the work ethic of the computer employees because they made eye contact with me several times but did not come and help me. Am very frustrated with my experience.
Response from Best Buy
October 24, 2025
Hello, Ryan,
Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one, especially when needing attentive customer service. We appreciate your feedback. If you require additional assistance, please reach out to us via social media. Our team will be happy to assist you on the following platforms:
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Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #60056" when reaching out on social.