Brooke D
November 21, 2025
Don’t. Ollie thru with that they tell you, was told they would honor a return and bright it back to be told they changed their mind. In a crucial time time
Response from Best Buy
November 21, 2025
Hello, Brooke,
Thank you for leaving a review. Not being able to return an item can be really frustrating. We'd like to hear more and see if we can assist in some way. Please reach out on social media with a message. Kindly include Google Review 72691 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
sarath b
November 20, 2025
Most of them are clueless about the products and there is a lot of confusion between employees no proper coordination. They are not honouring what is shown on the website and no one knows what processes to follow
Christian L
November 17, 2025
This was my shortest best buy trip ever. I had stopped by to view some products with my wife when one employee interrupted our conversation to say “do you need anything’ because we close in 30 minutes and I am not trying to get anything from the back last minute” which is understandable considering they were going to close soon, but that was not the correct way to approach customers. Despite this we went up to checkout as I had noticed they had some Pokémon products behind the counter, but when I asked the cashier if I could purchase one he coldly said no despite them being in clear view for any customer to see. As many of us can understand working a closing shift is not the best, but we had not disturbed anyone and can’t find any reason as to why we would be met with poor service.
Called said pokemon cards were in stock got here said there is nothing.