Best Buy Cedar Park

Best Buy is still doing things the way it ought to be done. Well stock store, great service, plenty of employees there ready willing and able to help. So why are they having such a hard time? Come on people we need to shop at Best Buy and keep them in business they’re one of the good ones.

The staff at Geek Squad are always patient, professional and helpful. They treat you like a person. Appreciate them.

Excellent customer service, my wife and I needed a new Square pay device. The staff showed us to the location and even brought us straight to a register for checkout. This location has always been great for us shopping, staff is always helpful and very friendly.

Went in last night with my sister to look at Apple Watches. The guy with curly hair who helped us (or rather, didn't) had a horrible attitude from the start and clearly didn't care about helping customers. He flat-out refused to let us try on any of the watches, saying they don't allow it anywhere — not even at the Apple Store. That was a complete lie. We left Best Buy, drove straight to the Apple Store, tried on multiple models right away with no problem, and ended up buying the watch there instead. Extremely disappointed in the lack of basic customer service. If you're going to have employees who can't be bothered to let people try on Apple Watch (something every other store does), you're just driving business straight to your competitors. Won't be back to this location. Worst experience I've had at Best Buy in a long time. Save yourself the frustration and just go to Apple.