Frequently Asked Questions About Best Buy College Station
How do I check product availability at the College Station Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local College Station Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy College Station stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the College Station Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3127 reviews)
Stephanie W
March 22, 2025
5 out of 5
Always great - they have helped me purchase different tech and always super helpful
Bygblok C
March 21, 2025
3 out of 5
Employees don't acknowledge you're there. Try to get help and they just keep on walking. I need to be told to put the phones down and do the job.
Response from Best Buy
March 22, 2025
Bygblok,
Thank you for shopping with us and for providing feedback about your recent visit. Hearing that it's difficult to get associate assistance at this location is not what we want for our customers. Therefore, I'd like to invite you to reach out to our team via Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) so we can look into this further. When reaching out, be sure to send a private message that includes your full name, phone number, email address, along with mentioning that you are responding to "Google Review 64955058".
Thanks,
^Tina
Joy B
March 17, 2025
5 out of 5
Very good customer service especially when it was hard for me to speak so I was signing in ASL and they were very accommodating to me and my autistic daughter. Absolutely wonderful. Will definitely continue to shop here for all electronics.
AFhamster
March 16, 2025
5 out of 5
Never have problems returning anything here if something doesn’t work out. Always friendly staff