Brenda W
November 21, 2025
Best buys are always the best-selling for any electronic components.
Thanks to Mr. Gucci Greg for helping me finding a computer charger today. He was very knowledgeable, knew exactly what he was doing and talking about. He definitely deserves a raise!
What is going on with Best Buy? I called to set up an installation in my car. Appointment is over a week out, no problem. I'm asked to pay over $100 up front, before the work is ever done. Not okay. But then I inquire about the possibility of best buy canceling my appointment. I'm informed that I'd get a refund in 7 to 10 business days. What is that? Why not immediately if they want my payment immediately? Why am I paying for a service that hasn't been done yet? What if it's cheaper? What if it's more expensive? This is stupid. Best buy keeps updating things that just make this store lose credibility. I'll be taking all of my business elsewhere from now on. I know one person doesn't matter. But at least other folks know what to expect.
Response from Best Buy
November 21, 2025
Hello, Grass,
Thank you for reaching out for support with setting up a Car Installation appointment. We can certainly set up appointments without a deposit. If you need support please reach out to us on any of our social media profiles below with Review 72684 for support.
Facebook (https://bby.me/8zdq2r), Twitter/X (https://bby.me/skc9zg), Instagram (https://bby.me/eldd78)
Everyone was so helpful and polite!