Best Buy is okay. This review is about the New Apple Iphone 17e polycarbonate case. I got it directly from Apple and will post a review on Apple. I just want customers to new that the new polycarbonate case that Apple is selling through Best Buy and is the case automatically sent when you get a 17e direct from Apple is thin and slippery. I was angry when I got mine and will not be using it. It is so slippery, I can see my phone slipping out of my hand every time I reach for my phone. Terrible. I am not looking for a silicone clear case like I have with my I-phone 13. Lesson learned, I will never again order accessories directly from Apple where I can not see what the product is.
Very easy process of picking up something I ordered. Was in and out in no time!!
They almost all the gadgets that ones needs. Also, there are lots of payment options, and the staffs are very professional and well trained.
Highly recommended
Staff is not friendly, tried calling for a question and was sent to a call center, that is the most ridiculous thing a business could do is have a local number and it gets forwarded out to a call center stupid design. Website is trash and the “1 hour pickup” is a compete scam and false advertising. The “verification team” held the order for 5 days because they think it was a fraudulent order because I have a personal account and then a business account, when talking to the person at the call center about why the order was taking so long they were extremely rude and I will NEVER shop at Best Buy again worst experience ever and Best Buy is a complete SCAM.
Response from Best Buy
March 02, 2026
Hello,
Thanks for taking the time to let us know about your experience. It's unfortunate that it was a negative one, we get why you would be frustrated with your order being delayed and not being able to get the help you need. We would like to get some additional information and document your feedback.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 124888 in your message to us.
X: https://bby.me/3d26lo
Facebook: https://bby.me/6xlzv1
Instagram: https://bby.me/qwhcyo