Everett W
October 14, 2026
Took forever to get waited on and then didn't have what I needed
Response from Best Buy
October 14, 2026
Hello, Everett,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 238321.
Facebook (https://bby.me/k07Y9f)
X (https://bby.me/T2Wnbi)
Instagram (https://bby.me/C70KD4)
We look forward to assisting you there.
This is the second time I've visited this Best Buy and left disappointed with the customer service. During my most recent visit, I went to the iPhone sales area, I looked around hoping to get help, but no, I looked around and made eye contact with an employee, I looked like a complete idiot.
As a customer, I don't expect employees to hover over me, but I do expect some level of engagement when I'm clearly trying to make a purchase and need help. The lack of initiative and customer service made me feel ignored. And i never comeback again.
Amazing workers. Very organized place.
rafael c
September 24, 2026
Hay un buen surtido de mercancía a un precio razonable