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Best Buy College Station
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Frequently Asked Questions About Best Buy College Station
How do I check product availability at the College Station Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local College Station Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy College Station stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the College Station Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3263 reviews)
Brent R
January 31, 2026
1 out of 5
Don't ever go to Best Buy for car stereo installation. We scheduled an appointment and told them exactly what equipment we had and what needed to be installed. We paid the $215 up front. My son dropped his car off and was then told he needed to spend another $250 on wires because what he had wasn't correct. He agreed on that and then was told it's another $50. I then tried calling the store and was pushed through to a call center. I requested multiple times to talk to the install techs to understand the additional charges and was ultimately told they don't answer the phone and that I needed to make an appointment.
Ultimately, customer service was worthless. We got a refund on the install charges and are going elsewhere. DO NOT GO TO BEST BUY. Transparency and customer service don't exist there.
Response from Best Buy
February 01, 2026
Hello,
Thank you for sharing your feedback with us. We can appreciate going to an appointment thinking that everything was ready to go, but then having additional unexpected charges, isn't welcome news. We'd like to look into this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/lh9v89), Twitter/X (https://bby.me/lpr260), or Instagram (https://bby.me/udw6ec). Please also mention your "Google review #111493" in your message to us.
Garett B
January 23, 2026
5 out of 5
Great service, got in and out quickly.
Jake W
January 21, 2026
2 out of 5
I had an uncomfortable experience at this location on Saturday. During checkout, the cashier (name tag said “Esme,” though she mentioned her name might be Victoria) had a Bible open on the counter and repeatedly asked us, “Do you know how much Jesus loves you?” three times during the transaction. After completing the purchase, she then asked if she could pray for us.
This felt inappropriate and awkward in a retail checkout setting. I’m not sure if this reflects store policy or an individual employee’s actions, but evangelizing at checkout made the experience uncomfortable and is not something I would expect during a routine purchase at Best Buy.
Joe M
January 20, 2026
5 out of 5
Employees were nice and helpful