Frequently Asked Questions About Best Buy College Station
How do I check product availability at the College Station Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local College Station Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy College Station stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the College Station Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3131 reviews)
Nicole M
March 29, 2025
3 out of 5
They rarely ever pick up their phone. The one time I did get hold of them they were able to help me out quickly, it's just a matter of answering calls.
William K
March 29, 2025
5 out of 5
Got r done! Good job!
Tori S
March 23, 2025
1 out of 5
So frustrating not being able to resolve issues other than AI or dealing with people from another country who do not or cannot speak proper English. I'll never buy from Best Buy again.
Response from Best Buy
March 23, 2025
Good Afternoon, Tori,
Best Buy strives to provide our customers with an experience where they can easily get the assistance and support they need. We would be happy to connect with you and work to better assist you. Please feel free to send our team a private message on social media and we will partner you with a specialist. Make sure your message includes your full name, phone number, email address, and Google review reference number: #64960914.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Stephanie W
March 22, 2025
5 out of 5
Always great - they have helped me purchase different tech and always super helpful