Had a computer issue yesterday, a chat box trying to download. Unplugged it and called Best Buy Conroe to take it in. Called about 1:30 and got an appt. for 4:40 that day, very surprised, I'm in Huntsville. Walked in the store 14 min before my appt and was greeted by Ann A in the geek squad.
Looked at my computer and noticed a program that was downloaded 2/3/26. Some type of estimating program, someone was trying to remote hack me.
Still watching everything closely and changing passwords and usernames.
Very pleased with the Geek Squad and Ann A.
Very pleased and will refer!
Thanks to team Best Buy in Conroe and Ann A!!!