Best Buy Conroe

I was looking into car alarm and remote-start options, and Josh helped me find the best fit for my car and what I wanted. He was patient, explained everything clearly, and even gave me a refresher when I returned a couple of weeks later. I had the alarm and remote start installed today, and everything works great. The service was fast, and Josh showed me how to use all the buttons—including some cool features I didn’t know about. I’m very happy with the experience. Thank you, Josh!

Disappointed. Walked in to purchase a smart watch quickly, knowing what I wanted. One staff working in the area at 6pm on a Tuesday evening. He was helping someone with 3 other customers waiting. I walked around a bit looking since I haven't been in a Best Buy in forever. Came back in 5 minutes, employee gone and 2 customers waiting. Why wouldn't I just go out to my car and buy it off Amazon, which is exactly what I did. Just not worth the effort to shop at Best Buy anymore. They've given up.

This store has a standout Geek Squad Agent . (WESTON) His knowledge with P.C.'s is amazing. . A genuinely nice guy, super helpful and kinda Funny.. 👌 seek out Agent Westons help if you have pc issues and or just questions.. thx / Weston+ BB

I'm in the market for a premium TV and have visited this store multiple times in the past couple of weeks. I'm choosing between TCL QM8L/X11L and Samsung S90H/S95H. However, in the period of about two weeks, none of the TCL displays are up and actively being demoed. There is a massive amount of inventory on the floor, but no displays working. I have to go to The Woodlands or the Spring store for assistance. Sean works to be helpful every time I've visited and he's there, but you can't do anything given the TCL demo systems aren't fully assembled and operating. Not sure who the store manager is, but that store really needs to be pulled together. My business will go to The Woodlands or Spring stores. The only reason I didn't rate one star - Sean and his excellent support. One person is not a Team and given the persistent state of this Store - why have it at all?