Amazon shipping with RXO shipping failed on a TV purchase so I checked Best Buy and they had it. Pick up was ready in 45mins and I headed down. Flawless pick up process. Easy to navigate and I was out in 10mins. Sold. Parking and access are easy!
victoria R
December 03, 2025
Nicole is truly amazing! She helped me and my daughter find a laptop as well as recommended a good mouse, keyboard and headset. She took the time to explain everything to us and answer all of our questions.
Andrew G
November 30, 2025
Store does not price match during Black Friday weekend or Cyber Monday. Website makes no such claims.
UPDATE- Best Buy price matches themselves during the holiday season, but not competitor's.
When I asked an employee if they did price matching, he replied "we do not do price matching from Black Friday to Cyber Monday". I was confused since I read that they did in fact do holiday price matching. If the policy was explained in a way such as "oh yes, we do price match during the holiday season, just not with competitor's" then this review would have been avoided.
"If our price goes lower during the holiday season, we’ll match it." Key word is "our". As per the FAQ.
The FAQ also states - "The Guarantee does not apply to price matching competitor’s prices." This statement is put at the very bottom of the FAQ for holiday price matching which makes it very easy to miss. I feel as if though this could be renamed to "price adjustment" to avoid confusion in the future. If you're in a hurry and don't carefully read the FAQs carefully you'll miss it.
Response from Best Buy
November 30, 2025
Hi, Andrew,
Thanks for leaving us a review. Best Buy's Price Match Guarantee is a great way to save money. However, items denoted as Black Friday pricing, special daily or hourly sales and items for sale the Thursday before Thanksgiving Day through the Monday after Thanksgiving do not qualify. For more information, please check out this link: https://bby.me/3jh7hv.
Should you have any questions or concerns, please feel free to private message us on Facebook (https://bby.me/rb0al8), Twitter/X (https://bby.me/bbkdpa), or Instagram (https://bby.me/0zvs7h). Please be sure to mention "Google review 78497."