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Frequently Asked Questions About Best Buy Conroe

How do I check product availability at the Conroe Best Buy?
How do I check my order status?
My local Conroe Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Conroe stores’ holiday hours?

Recent Reviews

4.1
(3414 reviews)
Lucy M
November 23, 2024
1 out of 5
Worse customer service will never be back. Paid a year of geek squad tech support and they scheduled me at 2. When I arrived anna said my appointment was at 2:40 I told there must be a mistake I was told 2. She ignored me and walked off and told the other tech loudly she's 40 minutes early so he walks off and refused to help me. The call center documented 2 p.m. and put the ticket in still with me calling the tech center and them talking to the manager they still refused to see me on my scheduled time of 2 p.m. speaking to the manager Jamarcus at the conroe location was pointless no customer service skills just was told that there busy and I would have to wait till 2:40. Horrible customer service and Anna was rude and ruthless, no compassion in regards to there call centers mistake not even an apology from her or the manager JaMarcus.
Hugo F
November 17, 2024
4 out of 5
Exelentes hamburguesas
Celeste B
November 16, 2024
2 out of 5
Tried to overcharge me. Beware of what you are buying.
Response from Best Buy
November 16, 2024
Hi Celeste, Thank you for bringing this to our attention. I’d like to help address your concern about the pricing issue. Please connect with us by sending a private message on one of the following platforms: Facebook at facebook.com/BestBuy, Twitter/X at twitter.com/BestBuySupport, or Instagram at instagram.com/BestBuy. In your message, kindly include your full name, phone number, and email, and mention that you’re reaching out regarding your "Google Review." Please also reference conversation number 64433966 so we can locate your case quickly and provide assistance. Thank you, and I look forward to resolving this for you. Best regards, ^Magee
Jane M
November 14, 2024
5 out of 5
Everyone was very helpful and friendly.

About Best Buy Conroe

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