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Frequently Asked Questions About Best Buy Corpus Christi

How do I check product availability at the Corpus Christi Best Buy?
How do I check my order status?
My local Corpus Christi Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Corpus Christi stores’ holiday hours?

Recent Reviews

4.1
(4038 reviews)
andi
January 15, 2025
1 out of 5
I’m not the type of person to leave a review, usually I just deal with it no matter what happens, but I can’t even begin to explain how frustrated I am with literally everything Best Buy has done. I bought a Sony rx100 vii back in April 2024, purchased protection on it of course, and it got damaged in December so I immediately went in store to get it fixed. I had to pay a deductible of $100 which, whatever, anything to fix the camera given the fact it costs $1.4k. They had to send it to some warehouse to get it fixed, a week passes by and on Dec. 19th they say it’s on its way back to the store which is great. One more week passes by and I hear nothing from the store, I figured maybe they were backed up since it was the holidays, another week passes by and still nothing. I contact customer support and all they can tell me is that it’s on its way back to the store. I call customer support a week later and it’s the same deal. This Tuesday (1/14/25) I go in person to see if they can look deeper and they tell me my camera is lost in transit. What????? It’s not the worker’s fault so obviously neither them nor I can do anything. The manager says they’ll launch an investigation to see if they can find it. 3 hours later I get a call saying it’s definitely lost and they can only offer store credit. It’s 9pm by this time and i’m already tired so I decided to deal with it tomorrow. Tomorrow comes (1/15/25) and I go in person, four different people help me and all they can offer me is the cost of the camera in store credit because it’s “store policy”. Normally I wouldn’t care and just buy another camera, but this camera is so hard to find because of how good it is. They offered to pay the difference if I bought a “better” camera but the rx100 vii is already the best point and shoot in the market, there’s a reason it’s sold out everywhere 😭. I’m just upset cause now I have these unusable $1.4k sitting in a store credit card and $100 lost due to the deductible that they won’t give me back. This will probably be overlooked and thrown into another pile of bad reviews but there is literally nothing else for me to do. They’ll probably just direct me to their social media support which will just say the same thing to me that the last 8 people have. TLDR: if you break your device and care about it do not take it to geeksquad/best buy to get it fixed 🙅🏽‍♂️ it seems like i’m not the only person here who’s had an issue arise due to their horrible shipping services just to cut corners.
Response from Best Buy
January 15, 2025
Hello, Andi, I appreciate you taking the time to write us regarding your experience with your camera situation. Having the Geek Squad team look into your concerns is supposed to make these types of situations simple. This is not the experience we want for you, and we’d like to get this looked into further for you. First, will you please send us more details? Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the details of your situation, the original order number, your full name, phone number, and e-mail. Also add Google Review 64682845. We look forward to hearing from you. Sincerely, ^Deysha
Alida G
January 11, 2025
5 out of 5
Food as always delicious, drinks appetizers, this is the place to go, if you want wings, better than wingstop, in my opinion. Definitely recommend! Drinks are delicious, Mexican Candy martini, 🤤🤤 staff is great, management continously kept checking on our table.
Glenn M
January 05, 2025
1 out of 5
Don't buy washers and dryers from here they don't come with hoses cords or vents ends up costing you more money just go to Lowe's theirs comes with everything best buy sucks
Response from Best Buy
January 05, 2025
Hi Glenn, Thanks for sharing this review with us here. I can understand your disappointment if you were expecting certain accessories to be included with your purchase which weren't. We'd be happy to discuss this further with you to document this and any other feedback you have, and provide any assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64646417. Thanks, ^Caleb
S S
January 04, 2025
4 out of 5
Clean place, good prices, wished the people that works here would be more willing to help when you need one!

About Best Buy Corpus Christi

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