Well. They certainly have electronics. One big electronic they're missing, however, happens to be a big one. Entertainment. They have everything to enjoy the entertainment, but the entertainment itself seems to be dwindling. No more blu ray movies, that I could see. Limited video game selection. Some with prices, some without just strewn about in their plastic coffins. Its like a refugee camp with vr demos, in the middle of the store. Best Buy is an 'every other electronic' store.
The young person who help us with a phone purchase, obviously hated their job. We found their don't care attitude was instantly off-putting. We were close to walking straight out the door. Additionally, you company discontinued downloading phone data from old to new when purchasing new. This was also true for your Geek Squad according to the employee described above.
Wasn't acknowledged when I enter the store like I was invisible 😔 will never step foot in that establishment ever....
Response from Best Buy
June 01, 2026
Good morning,
Thanks for taking the time to share your experience with us. We can understand a simple thing as being acknowledged when you enter a store, can go a long way to feel appreciated for your visit. Not getting that, is certainly an unwelcome experience.
We'd be happy to have this be looked into further with you, if you can send a private message on one of our social media platforms, Facebook (https://bby.me/hE14GQ), Twitter/X (https://bby.me/GcWkYP), or Instagram (https://bby.me/mj1SQI). Please also refer to your "Google review #159588" in your message.