Great personnel, friendly and helpful. Nice store and all the items you expect are available. I will be back.
ellisette c
October 29, 2025
I went into Best Buy for help with my dash cam after the wire broke, and Aaron from the Geek Squad department went above and beyond to help me. We had some trouble locating my warranty at first, but he was patient and determined to get it sorted. He managed to find my purchase information and helped me get a new wire for my dash cam. On top of that, he even squeezed me into service the same day so the wire could be replaced and fixed. Aaron was incredibly helpful, professional, and patient throughout the whole process he truly deserves recognition for his excellent customer service.
Bunch of employees on the floor just milling about.  Not engaging or wanting to help even after I asked for assistance. Better know what you want when you get there because you won't get any help from them.
Response from Best Buy
October 25, 2025
Hello,
Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one, especially when needing attentive customer service. We appreciate your feedback. If you require additional assistance, please reach out to us via social media. Our team will be happy to assist you on the following platforms:
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Kindly mention the phrase “Google Review, Convo #60540" when reaching out on social.
I had the best help from the geek squad. They were the very best.😃