It just seems that after all the research and driving around, it just comes to what and where you've had success in the past.
So yep, back to Best Buy for what I'm a proud owner of, on this trip, my sono sound bar.
Ryan is a great asset to the establishment. Very knowledgeable, master of fact even, patient and a pro in my book.
Thank you Emily for answering all of my questions and helping me out with my purchased items today! Great way to represent good customer service.
Couldn’t get help with auto stereo choices. Asked employee to page. Waited. Left store.
Response from Best Buy
April 16, 2025
Hello, Donna,
Thank you for sharing your review. I understand how concerning it can be when you don't get the assistance you need, and I'm sorry this happened to you. We're always striving to create positive customer interactions. We greatly appreciate your feedback as it helps us identify areas where we can improve and remain committed to providing excellent service.
So that we can formally document your feedback, please send a private message or DM on Facebook (http://facebook.com/BestBuy), Instagram (http://instagram.com/bestbuy), or Twitter (@BestBuySupport) with your full name, phone number, and email address. Please reference your Google review 65048071.
Kind regards,
^Pre