We were at Best Buy for a kiddo's Make-A-Wish shopping spree. The staff were exceptionally helpful and welcoming. The kiddo got what he wanted thanks to Dylan's assistance. I'd like to highlight Daniel. He truly exceeded all expectations. Daniel exhibited nothing but patience, professionalism, and kindness. I appreciate everything you've done, Daniel. We are very grateful for you!
If you’re looking for an appliance + install from this Best Buy, take your money elsewhere. Two microwaves, two different brands, both defective. This is after having to pay an extra $50 directly to the installers because they needed to go get a different bit for their drill? Absolutely absurd. I’m in the cost of the microwave, install ($140), +$50 and having to go through an escalation team on their 1-800 number.
Response from Best Buy
August 09, 2026
Hi, Hannah,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience with your installation appointment. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #200323" for reference. You can find us here:
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https://bby.me/wAXAwl
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https://bby.me/V59swj
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https://bby.me/WJm76E
After you purchase from Best Buy McAfee has access to charge any credit card you used at Best Buy. Try to cancel on line and it is impossible. They are thieves that hunt your credit cards and after eight years still pursue and to charge an annual fee. Do not buy from Best Buy if they tell you McAfee comes with the product! They will charge annually forever and even have the ability to find other credit cards in your name.
Response from Best Buy
August 05, 2026
Good Evening, Tom,
We certainly understand how you are feeling after issues with ending the subscription on an antivirus you purchased. We would be happy to review this further with you. Please feel free to send us a private message on social media that includes your Google review case ID: #198965.
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Maribeth J
August 01, 2026
The Geek Squad are just awesome! I bought in my iPhone to be repaired on 8/1/26. Cameron was so knowledgeable and helpful! I walked away a Very Satisfied customer, and would use them again.