Best Buy Corpus Christi

We bought an iPad Air and a Magic Keyboard, Karen was the lady that helped us asked and we said we wanted both in the color black, she came back and we thought she got us the color we wanted but we came home to find that it’s white instead. Well we came back to exchange it out but they didn’t have the black one in stock so instead of telling us in the first place she just gave us whatever. That’s not all, we bought 1k+ worth of items she didn’t put it in a bag or anything like I am so going to Apple Store next time I needed to buy any Apple item. They sent us to the front to exchange it out but said it will take a couple of days, so we told the young girl in the front, Lany, that we just want to return the keyboard and she had her headset on the whole time she was helping us so she was like oh I thought you wanted to exchange… but before that she was asking if we only want to return the keyboard only and we said yes, she gave us an attitude and rolled her eyes. Wow, like I’m never going back to this store to get these kinds of service for the amount that I had paid.

Horrible customer service waiting for 15 minutes to buy some headphones and no one ever showed up. Supposedly only one person has the key to open up the Drawer.. so much to find somebody in blue to Help you!! Lmbo This place is a joke

We were at Best Buy for a kiddo's Make-A-Wish shopping spree. The staff were exceptionally helpful and welcoming. The kiddo got what he wanted thanks to Dylan's assistance. I'd like to highlight Daniel. He truly exceeded all expectations. Daniel exhibited nothing but patience, professionalism, and kindness. I appreciate everything you've done, Daniel. We are very grateful for you!

If you’re looking for an appliance + install from this Best Buy, take your money elsewhere. Two microwaves, two different brands, both defective. This is after having to pay an extra $50 directly to the installers because they needed to go get a different bit for their drill? Absolutely absurd. I’m in the cost of the microwave, install ($140), +$50 and having to go through an escalation team on their 1-800 number.