Orribleeeee experiencia, hice una compra de un Tv oled, su base para poner en la pared y un soundbar, pagué para que me lo llevaran a casa y me lo instalaran,pues después de esperar una semana, nunca me lo llevaron ,después que me dieron cita para un día, después ese mismo dia por la mañana me querían cambiar la entrega para las 10 am,cua do yo les dije que trabajaba y que el horario que le di era el único disponible para mí, llamé a un representante y me dijo que me llamaría para darme respuesta de qué pasó y si podían llevármelo a la hora programada desde el principio, pues resulta que nunca me llamaron,me ignoraron,le doy 1 estrella porque es obligado
Caroline B
January 10, 2026
We were having a problem with a phone/ tv connection. The young man at the Geek Squad counter was very helpful and fixed the problem.
Poricha C
January 09, 2026
No one helped. I recently had neck surgery so I could not lift or bend. I asked 3 workers for help and each said the would send someone but it never happened 😔
Abraham M
January 08, 2026
Great store love it.
But
No one cares for you.
If you ask any questions.....
If you want buy....
Every one of the sale staff act busy.
There were at least 4 people we were all trying to talk or ask for help with purchase ,no sir
They acted busy.
Response from Best Buy
January 08, 2026
Hello, thank you for leaving us a review. Being able to ask questions about your items before you actually purchase is important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #102289".
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