Best Buy Corpus Christi

Thank you very much for your help Daniel Julie was a little bit not very personable and I want to say not friendly at all but Daniel made up for that the manager and took care of me property and I appreciate that very much that I will continue to shop here.

There's just so much to choose from, it's like Christmas for adults, I got stick in the coffee maker section for longer than I would like to admit.

Horrible customer service. And good luck talking to a real life human being, it’s virtually impossible. I get that management would prefer you use the automated system, but occasionally it is necessary to deal with human beings. They apparently can’t afford to pay their employees to just talk to customer’s. We dropped off a laptop for service, and 2 weeks later we have no idea what the status is. My account just says they had to order parts, which is not even accurate, as it was sent to HP for warranty service. So, we tried to call but quickly realized Best Buy doesn’t care about customer service, the only way to talk to a human being is to physically go to the store. Which if you have a question about service, well you have to make an appt. You’re not just going to swing by the store and talk to someone, they won’t deal with you. Best Buy will be going away very soon, there is no reason to give them business.

Staff was great. Customers not so much.