MsSmittykat
August 10, 2026
exceptional in-store service
I was looking for a desktop computer and printer open box. I visited the store and looked at three computers, excellent and good quality. Two had broken screens and the other one wouldn't turn on. I bought the excellent printer, open box. I took it home and found the printer heads were missing, returned it. Best Buy, sells junk.
Response from Best Buy
August 09, 2026
Hello,
Thank you for sharing your concerns to your purchase of Open Box items. We would be glad to chat with you about your concerns if you would like to reach out to us on any of our social media profiles below with Review 200665.
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Ordered online. Ready in 15mins, friendly people.. A+
Ordered online and picked up later that day. It was a quick pick up.