Ronnie M
September 12, 2026
Workers were helpful and told me what I needed to know.
Justin T
September 12, 2026
These guys offer great service and provide an overall good experience.
harry c
September 12, 2026
Agent who assisted us was very helpful. The only thing is everywhere you look someone was asking if you need something. But all in all a good experience.
Angela J
September 09, 2026
They couldn’t get the Microsoft to work, even after we did a hard reset. After being there for an hour I went sat in my car and study and google what was going on. After doing that I was able to get it to work. All along I was lock out of Microsoft and had to create a new password to get in. I was told by the tech that it was the laptop that I needed to trade it in then I was told get with the school that it was my school email. I had to Smh, because I’m pretty good and investigated my own IT issues. I should have did this before I went to the store. So if you ever get lock out of Microsoft. Log on to account.live.com to reset the password.
Response from Best Buy
September 10, 2026
Hey, Angela,
Thanks for taking the time to share this review with us. While we are happy you were able to get this issue fixed, we hate hearing we were unable to support you with it. We would be happy to ensure your feedback is formally documented on a Corporate level for review.
To get started, please send us a message on Facebook ( https://bby.me/9j3Yvv), Twitter/X ( https://bby.me/1G5Odh), or Instagram ( https://bby.me/wX4nGf). Please also include a note stating you are reaching out from a Google review by including this reference number: 220474. We look forward to hearing from you!