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Frequently Asked Questions About Best Buy Cypress
How do I check product availability at the Cypress Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cypress Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cypress stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cypress Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2867 reviews)
Knobby H
October 23, 2025
4 out of 5
Actually looking for a coffee maker. The ones they carry
Karl Z
October 12, 2025
5 out of 5
Great place for your electronics needs.
William P
October 12, 2025
5 out of 5
I shop for electronics at this store like USB cables, tablets or iPad or anything electronics such as ps2 or Xbox 360!, so thats why I come here to shop for electronics I need with my BEST BUY gift card!
Walter H
October 12, 2025
1 out of 5
My personal experience is I will NEVER purchase a Geek Squad warranty ever again. They run you around in circles with the chat bot. I then decided to call and after them getting all the information including serial number multiple times I found myself listening to hold music for 45 minutes. Then we were disconnected and even though they verified my phone number multiple times (you know... in case of a disconnect) there was never a returned call. I then decided to go the store where I purchased the tv and was told by Geek Squad the only way to get help is online or to call. I will be purchasing my TVs elsewhere from now on!
Got a reply but obviously forgot to replace "phone" with "TV" while cutting/pasting generic poor review replies.
Response from Best Buy
October 12, 2025
Hello,
Thank you for the review. We can understand your frustration with your recent phone experience.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 54832.