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Best Buy Cypress
Services Offered
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Frequently Asked Questions About Best Buy Cypress
How do I check product availability at the Cypress Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cypress Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cypress stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cypress Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2714 reviews)
Mike B
January 17, 2025
5 out of 5
I got a great deal on an "open box" Samsung Galaxy Watch 7. Yes, it had been opened, but looked perfect and the startup experience was a "new product" experience. I knew what I wanted before I came in. Asked one of the associates for help and he immediately hooked me up with the right person. I was on my way out of the store in less than 10 minutes. Great experience all around.
Martin D
January 14, 2025
5 out of 5
You can find a lot of stuffs
Scott H
January 11, 2025
1 out of 5
Drive 40 minutes to buy an open box monitor at this specific store cause they had one in stock. After 20 minutes they find the monitor, have me pay and everything without even showing me the monitor. Then they inform me it has no BOX, NO POWER ADAPTER, and they say hey, it's open box. They then spent 20m looking for one, surprise, they can't find one and say I should return it or I can order a replacement from LG. I ask them to make sure to put the return on a gift card so I can go to a different bestbuy and at least still get a monitor today. The stoner employee says OK no problem. Then refunds it to my credit card and says 3-5 business days for refund. The incompetence here is shocking. Avoid this location.
Response from Best Buy
January 12, 2025
Hello, Scott,
Thank you for reaching out to us here on Google, and taking the time to share your experience here. We understand how important an Open Box item can be, and know we would be reaching out in this situation. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64668301
regards,
^Brandon
Jason
January 07, 2025
2 out of 5
The staff in this shop are not very friendly
Response from Best Buy
January 07, 2025
Hello, Jason.
Thank you for taking the time to provide this feedback. We always strive for the best customer service, so to hear this has not been your experience is concerning.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 64654543.
Best,
^AllisonS