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Frequently Asked Questions About Best Buy Cypress
How do I check product availability at the Cypress Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cypress Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cypress stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cypress Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2761 reviews)
Ruben C
April 21, 2025
5 out of 5
Neighborhood Best Buy. Great people on the floor ready to help
Jourdyn W
April 10, 2025
1 out of 5
I don't know if this best buy only or all of them. They have a problem with getting genuine products from Amazon. I bought a echo from this one and it was a fake. I returned it to the store and the employee didn't take me seriously when I showed them the Amazon support chat saying it was fake .
Response from Best Buy
April 10, 2025
Hello, Jourdyn
Thank you for providing your feedback on Google. Not to be taken serious about receiving fake/counterfeit items is upsetting. Please connect with us at the corporate headquarters to discuss your purchase and customer service. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 65030178", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Jessica R
April 06, 2025
5 out of 5
Ordered my item through curbside and it was efficient and fast service. Can't wait to use my product.
Kyle M
April 05, 2025
4 out of 5
Very helpful store associates