Best Buy Cypress

I am an older person and not familiar with all the new electronic items....but I so enjoy buying those items at Best Buy in Cypress. I have purchased quite a bit , and whoever waits on me is so very helpful and patient. Yesterday ,I purchased a magnetic power bank. Rae, not only set it up for me, but also when I told her I was going overseas, she showed me how to use a free app for talking to my family while there. (That was really going the extra mile !) Rae is a knowledgable, efficient, and a delight to talk to. I always like to give praise, when praise is do!!! Thank you Rae. Sharon

Staff not helpful. Trying to get a cell phone line but couldn't choose so we left. Will look into another store with decent service

Very disappointing customer service. I told the greeter I needed help getting headphones from the locked case and waited, but no one came. I had to ask again and eventually track down an employee myself, while several employees were standing around talking. They need to do better. If big-box electronics stores want to stay in business, customer service like this isn’t going to help.

I love best but but with everything online now retail just ain't the same.