I went on the website and it said they had the item that I wanted, took time to drive to the store, at first I couldn’t find someone to help me, then I wasted 20 minutes while they looked and couldn’t find it. I will never shop at this store again.
Response from Best Buy
January 19, 2026
Hello, George.
We know how important getting correct inventory counts can be. Please send us a private message on one of the social media platforms listed below, so that we can help you get the product that you need. We ask that you include your review number, 106653, when you reach out. We hope to hear from you soon.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Picked up order was quick with a preorder
There’s a lot of different appliances, computers and TV’s to choose from and employees to help.
They have varieties and the geek squad is amazing