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Best Buy Park Lane
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Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Park Lane
How do I check product availability at the Park Lane Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Park Lane Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Park Lane stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Park Lane Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6718 reviews)
Jordany M
December 24, 2025
5 out of 5
Excelente servicio gracias a José aldana por la buena atencion
Flor A
December 23, 2025
1 out of 5
On 12-16 ,I was returning a camara that i just got like 1 or 2 hours before ,in the costumer service the guy said that where do you get this camera because they don't sell it anymore that the last one was sold in july,and i said sr i jut got it from this store,he call the manager amd the manager was worse he keep asking where fo you get it is a 250 camara ,and we dont have it anymore and i ask him pls go check you have more there and no he doesn't listen y ask him to look at the cameras to see what i got ,He keep saying that i take a white box not a black one,finally wen i proved them wrong hi just walk away, no apology nothing, yes i im a latina not sure if it was the reason ,but never go back to this store .
Yeraldin R
December 22, 2025
5 out of 5
Excelente atención!
Agradecida contigo José Aldama
Kim G
December 20, 2025
5 out of 5
Chico is amazing!!! He helped me out and I’m so grateful for him he helped me get some thing that they were sold out of delivered earlier! This location is amazing there’s another guy there that helped me the day before Joel, so sweet so helpful I hate shopping and they made everything so easy!!