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Best Buy Park Lane
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Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Park Lane
How do I check product availability at the Park Lane Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Park Lane Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Park Lane stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Park Lane Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6450 reviews)
Jorge B
April 19, 2025
5 out of 5
Exelente servicio
Rich P
April 18, 2025
1 out of 5
Last time I ever order anything from this company. I ordered a tv recently and their customer service is one of the worst I’ve experienced. Not only did we have to call the local store multiple times their customer service didn’t even have an option to get what we needed to get done available as an option. Then when they delivered it 4 weeks after it was ordered they told us that we didn’t place an order for install. So we had to wait another week.
Response from Best Buy
April 18, 2025
Hello, Rich,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention. I understand your frustration with needing to wait longer than expected for delivery and installation.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #65054933 as reference. We look forward to hearing from you.
X: https://x.com/bestbuy
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Best,
^Kadian
Peter M
April 17, 2025
5 out of 5
Great help from this store getting a 77 inch TV into my SUV.
Eyefe P
April 17, 2025
5 out of 5
Great