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Best Buy Park Lane
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Park Lane
How do I check product availability at the Park Lane Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Park Lane Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Park Lane stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Park Lane Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6655 reviews)
James
October 23, 2025
5 out of 5
Quick service
Free M
October 22, 2025
3 out of 5
I bought a new laptop in March and I know it stopped working. I took it in August to be repaired and got it back and used it once and it never came on again. I took it to the Geeksquad and the guy thought just because he had more skill than me I didn't know what I was talking about. He said it's a battery issue and just as I thought it was a RAM issue. I have been dealing with computers for a while and I know when it's an internal issue. Know what you are buying and get the extended warranty and extra protection it's expensive but it'll save you in the end.
雨欣姜
October 21, 2025
4 out of 5
Many things are out of stock
Dee M
October 18, 2025
1 out of 5
Walked in and right back out...was greeted by the sweet young lady standing on the front table facing the door.. tall young lady.. was looking for car speakers for my husband for Christmas.. was told to go to mesquite.. young lady who did nothing.. cause it sure wasn't help... Should be at the Warehouse... Terrible customer service... Never.. I want go to any location... How about Amazon...