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Frequently Asked Questions About Best Buy Park Lane

How do I check product availability at the Park Lane Best Buy?
How do I check my order status?
My local Park Lane Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Park Lane stores’ holiday hours?

Recent Reviews

4.1
(6729 reviews)
Randy G
December 30, 2025
2 out of 5
Horrible service . Got lied to 2 times and drove around for airport that the person tells me they are at Allen location then Allen says they are at Park Lane location never got em and won't be returning here
Response from Best Buy
December 30, 2025
Hi, Thanks for your feedback. We understand why you would be frustrated by going between two different locations and not being able to purchase the item you're looking for. Please reach out to us by private message, so that we can get some additional information regarding your concerns and help in any way possible. You can connect with us on Instagram, X or Facebook, using the links below. You may use the review ID 97977 as reference. X: https://bby.me/co5jq0 Facebook: https://bby.me/mewndp Instagram: https://bby.me/w0ayg8
PELEN E
December 29, 2025
5 out of 5
Es sorprendente
Leslie J
December 29, 2025
1 out of 5
Poor customer service
Response from Best Buy
December 30, 2025
Hi, Leslie, Thank you for your review. Receiving poor customer service can really change how you feel about a store. If you are still in need of assistance or want to formally let us know about your visit, please send a message on social media. Kindly include Google Review 97636 in your message. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Christian B
December 28, 2025
5 out of 5
Clean and organized. Greeted on the way in and the way out. Staff is very helpful.

About Best Buy Park Lane

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