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Best Buy Park Lane
9378 N Central Expy
Dallas, TX 75231
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Park Lane
How do I check product availability at the Park Lane Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Park Lane Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Park Lane stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Park Lane Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6234 reviews)
Diana D
September 15, 2024
2 out of 5
They never have what we’re looking for, the staff is okay, quite friendly, others not super friendly but overall is alright. I’d recommend to be more specific regarding what you have in stock at the store and what has to be ordered online in advance.
Response from Best Buy
September 15, 2024
Hello,
Thanks for sharing your feedback. I understand not being able to find the items you want to buy in the store, wouldn't be ideal.
We do our best to ensure that our customers are able to check store inventory prior to going to the store on our website, bestbuy.com. The inventory availability listed is generally accurate and we even provide the option to select store pickup to help have the item set aside and waiting for you when you get there (bestbuy.com/storepickup).
That said, I'd like to have this reviewed further with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and refer to your "Google review case 64204840."
Sincerely,
^Melissa
Javier P
September 14, 2024
1 out of 5
Don't buy nothing cash I actually bought a sony camera and a dji gimbal they refused to give me my money back which I paid cash for in less than 24 hrs it's not fair that I have to wait for vannesa was rude and unprofessional I'm a big buyer so yeah for any best buy rep there you lost a great customer look it up ..it's not fair I have to wait for 1570$ that supposably your store doesn't carry that amount of cash it's honestly funny and disrespectful your unproffessionalism made best buy loose a big customer my account is under normal I Gutierrez so yeah good luck with that no more 3k drones tvs or anything from there no more
Response from Best Buy
September 14, 2024
Hi, Javier,
Thank you for sharing your review with us. We understand your recent experience with a return was not as you would have expected. We would like to follow up with you and learn more about what transpired and how we may provide a better experience in the future.
Please connect with us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64201297" in your message. Thanks!
Regards,
^April
Fernando R
September 11, 2024
4 out of 5
Friendly staff.
Leonel S
September 11, 2024
5 out of 5
I came here to buy a new keyboard for my PC and as soon as I walked I was kindly greeted by the front employees. It was a nice act, made me feel comfortable walking in the store. As I made my way to the keyboard section, I had 2 staff personnel ask if I needed help with anything which made my experience even better. The staff is very friendly and I think that’s a very important aspect for a store. I got help to look for the best keyboard I could get and even went ahead and got a few more things. I highly recommend this store and all of its employees!