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Best Buy Park Lane
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Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Park Lane
How do I check product availability at the Park Lane Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Park Lane Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Park Lane stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Park Lane Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6615 reviews)
lolahernandez97
September 14, 2025
5 out of 5
This one of my favorite stores
ejim c
September 14, 2025
1 out of 5
Not a good transactional place to gain from your phone sell…
Response from Best Buy
September 14, 2025
Hello,
Thanks for sharing this. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/x024jj), Twitter/X (https://bby.me/1t5z2o), or Instagram (https://bby.me/rvyno8), we'd like to learn more about what happened. Please also refer to your "Google review #43365" in your message.
Elliott W
September 12, 2025
5 out of 5
It was cool
alice t
September 12, 2025
1 out of 5
Just bought a brand new iPad. I have been trying to call to ask clarification on few issues I’m having. And it’s the 4th time in a row that the employee hangs up on me as soon as they pick up.
Response from Best Buy
September 12, 2025
Hello, Alice,
Thank you for reaching out to us. I can certainly understand needing support, especially over the phone with your iPad. However, if you're requiring technical support, we recommend for you to reach out to Apple. If you require additional assistance, that is not technical support, please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #42692” when reaching out on social media.
Thank you,
^Ruby