Frequently Asked Questions About Best Buy Park Lane
How do I check product availability at the Park Lane Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Park Lane Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Park Lane stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Park Lane Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6373 reviews)
Alexander F
January 23, 2025
4 out of 5
Decent selection
cassandm
January 23, 2025
5 out of 5
I didn't buy anything, however, the staff was very nice.
Raz F
January 17, 2025
3 out of 5
Trying to get help at this location proved to be very difficult. Went in to buy a new refrigerator. Waited for a couple of people and they never showed. Sat on the couch in the store amd made the purchase online inside the store lol.
Response from Best Buy
January 18, 2025
Hi, Raz,
Thank you for taking the time to share the details of your visit to your local Best Buy store. We are disappointed to hear that no one came to assist with your appliance purchase. We invite you to connect with our team via Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) so that we can look into this further. In a private message or DM, kindly provide your full name, phone number, email address, and the date and time this took place. Be sure to mention Google Review 64702250 so that we can tie it to this post.
Thanks,
^Tina