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Frequently Asked Questions About Best Buy Park Lane

How do I check product availability at the Park Lane Best Buy?
How do I check my order status?
My local Park Lane Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Park Lane stores’ holiday hours?

Recent Reviews

4.1
(6635 reviews)
Miguel C
October 06, 2025
1 out of 5
Horrible service. I would give zero stars if possible. I was literally begging to do a 2,5k purchase. I did not even asked for help/ tech guidance… just to pay. Rude answers from personnel
Response from Best Buy
October 06, 2025
Shopping in our stores should be a pleasant experience and we understand your frustration. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/t9ptqp), Twitter/X (https://bby.me/37jwug), or Instagram (https://bby.me/uucimx), and mention your Google review, 52392.
Ande L
October 05, 2025
5 out of 5
Lots of stock
Sydney
October 04, 2025
1 out of 5
This is my 3rd time making the trek to this location for a big purchase that I could have easily bought online but wanted to test in person. Each time there have been no employees willing or able to help me. 3 times now I’ve gone in with the intent on buying but due to the helpless experience in store, I decided to spend my money with the manufacturer rather than give any money to Best Buy. What is the person of going in store to buy your tech when you don’t even get to have any of your questions answered. Very very disappointed and frustrated with this location and their staff.
Response from Best Buy
October 05, 2025
Hi Sydney, Thanks for sharing this review. We're concerned to hear that you haven't received the assistance that you needed during these visits. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/bq1ddp), Twitter/X (https://bby.me/ykcoax), or Instagram (https://bby.me/ys54xs). Please include the Google Review reference number #51861 when reaching out.
X5er B
October 04, 2025
1 out of 5
Take forever to answer there for just for a question I was trying to ask

About Best Buy Park Lane

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