BEWARE OF THIS STORE AND THEIR PROMISES!!!! I was promised price match on a laptop for wide range of websites…. Come to find out they will waste your time and not price match unless it’s their website or specifically Amazon. They did not make this clear at all or even mention the limitations on this. If you call into the store, you just get directed to people overseas who you can’t understand and actually don’t help whatsoever. They just tell you “they can’t do anything you have to go in store.” Will never come to any Best Buy again in the future. It’s a shame and they wonder why their company is struggling. Do yourself a favor and buy products straight from the manufacturer. Obv their customer service is not taken seriously. Employees did not try to help, direct me or look to providing solutions.
Response from Best Buy
February 28, 2026
Hello,
Thank you for the review. We always like to find the best price possible. We understand your frustration.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 122883
Finomenal R
February 26, 2026
Treated like a customer instead of a suspect. Feels good to walk in somewhere and to get customer service.
Francisco G
February 26, 2026
Personal amable y muy capacitado.
Francisco B
February 22, 2026
Buen servicio de David en la sucursal midway y 635 y su buena atención y explicación de mis audifonos