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Best Buy Park Lane
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Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Park Lane
How do I check product availability at the Park Lane Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Park Lane Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Park Lane stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Park Lane Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6671 reviews)
Lilliana B
November 13, 2025
5 out of 5
Love Best Buy the Total Tech Program pays for itself with the warranty plans. The staff is great low pressure but super helpful just an all around good experience. Went into purchase the new meta glasses and came out with a new scooter too. 😂 The staff was knowledgeable and I was just browsing and next thing I know I realized I needed to get one of those. We had thought about it over the years. I couldn't beat the price. They had early Holiday deals with financing. And I had just paid off that card. The glasses department was helpful and again no pressure just good information. Refreshing experience.
Elizabeth A
November 11, 2025
5 out of 5
Jose Aldama gave me an amazing service and I'm recommending or a greater position or promotion.
Madison L
November 11, 2025
1 out of 5
Was there to buy a pair of airpods yesterday. After taking all of my personal information (name, phone number, email, and home address) to update my account, Ian (the guy ringing me up), asked me "what do you do for a living?" After telling him what I do, he then proceeded to ask me, and I quote, "How much do you make in a year?" which is an incredibly inappropriate question and made me feel very uncomfortable, especially since I had just given him all of my personal information. I told the guy working at the door about this encounter and he said "Oh yeah he's supposed to ask you that so we know what we should promote." As in, if you make more, they will try to sell you more. I hope this is not a Best Buy policy that they should ask this, but if it is, that is very wrong to profile people and assume what they will spend depending on how much they make in a year.
Your M
November 10, 2025
1 out of 5
This is the worst best buy in the whole DFW GUS IS RUDE!!!!
Response from Best Buy
November 10, 2025
Hello,
Thank you for the review. We can understand your experience may not have been the experience we strive to provide.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 67310.