Frequently Asked Questions About Best Buy Park Lane
How do I check product availability at the Park Lane Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Park Lane Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Park Lane stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Park Lane Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6763 reviews)
michael h
January 16, 2026
5 out of 5
I feel so unrefined. I couldn't tell the sound difference between a 12k and 2k dollar speaker. Can you? You can find out there.
Alexa K
January 16, 2026
1 out of 5
A member of my production team purchased an SSD card and received an empty box. Best Buy took full advantage of the $200 purchase and denied any restitution. Fraud. Shop elsewhere.
Ivan K
January 16, 2026
1 out of 5
Witnessed a friend get defrauded out of 200 dollars. Best buy sold him an empty box, showed no interest in fixing the issue. Have had my own bad experiences as well. Will always suggest shopping elsewhere.
Anna T
January 16, 2026
1 out of 5
Buyer Beware! I purchased a laptop from Best Buy and the failed to deliver it to me. I have video evidence that is time stamped throughout the day that proves this. They failed to get a signature, and officially denied me a replacement or a refund. I'm just here to spread awareness of how this company operates.