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Best Buy Park Lane
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Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Park Lane
How do I check product availability at the Park Lane Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Park Lane Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Park Lane stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Park Lane Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6553 reviews)
Mia R
July 16, 2025
1 out of 5
WARNING TO THE PUBLIC AND BEST BUY: THIS LOCATION IS AN EMBARRASSMENT TO YOUR BRAND.
The employees here are absolutely TERRIBLE. They do not value customer service, and they definitely do not care about loyal, long-time customers who have supported Best Buy for years. Their attitude is indifferent, dismissive, and downright disrespectful. It’s no surprise this company is circling the drain — with staff like this, why would anyone want to shop here?
This experience made it crystal clear why Amazon is winning. They understand service. Best Buy clearly doesn’t anymore.
One employee even admitted to me that people are constantly quitting, and that they wanted to quit too. That says everything you need to know about what’s going on behind the scenes.
DO NOT SHOP HERE. Save your time, money, and sanity. It’s a shame — Best Buy used to be a great company. Now it’s just a shell of what it once was. No leadership, no standards, no care for the customer. Avoid this place at all costs.
Meli R
July 14, 2025
5 out of 5
Andrew help me very great customer service Got what I needed very professional
Thank you
Mahendra N
July 13, 2025
5 out of 5
high class Associates
Maria G
July 13, 2025
5 out of 5
Friendly people, good service, didn't have to wait for someone to help me out with what I was looking for, and didn't get a ( yes mam I'll get some one for you and never come back and just have me waiting) I'm very grateful for the help.