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Best Buy Park Lane
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Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Park Lane
How do I check product availability at the Park Lane Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Park Lane Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Park Lane stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Park Lane Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6784 reviews)
Justin L
January 31, 2026
1 out of 5
If Elias is working at the customer service desk, just hit another Best Buy. He hates where they place him to work. Fire him! He’s not meant to be in customer service.
Response from Best Buy
January 31, 2026
Hello, thank you for leaving us a review. We aim to make every experience with us positive. Can you please reach out to us on Facebook (https://bby.me/hwlhd8), Twitter/X (https://bby.me/0wpmpr), or Instagram (https://bby.me/m5sirk) with more information about your experience? Please begin your message with "This is regarding my Google Review #111465".
Julian J
January 31, 2026
1 out of 5
Insane how this Best Buy sold me an empty SSD box. Lost $200 and almost completely ruined my film shoot. Refused to give me a refund or a new SSD. Terrible experience. Leaving emails and messages and even visiting the store did nothing. This is my last ditch effort to get my SSD from them.
Response from Best Buy
January 31, 2026
Hi, there,
Thanks for taking the time to share your experience. We understand your frustration with your SSD being missing, and we're happy to take a look into the matter for you.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 111260 in your message to us.
X: https://bby.me/jdkdek
Facebook: https://bby.me/575ovg
Instagram: https://bby.me/1yat3k
Yasser
January 31, 2026
5 out of 5
Musa was beyond helpful and delivered great top notch customer service from start to finish. His product knowledge, confidence, and ability to lead stood out immediately, what really impressed me was how naturally he stepped into a leadership role supporting his team, keeping things running smoothly and making the entire experience seamless.
He didn’t just help me purchase what I was looking for; he elevated the whole team around him. That kind of presence isn’t taught its leadership. Musa is a huge asset to the store, and honestly someone with his skill set should already be in a management position.
If leadership is paying attention, this is your guy.
Keaten g
January 30, 2026
5 out of 5
Jamar in the technology department is the man to go to. Very knowledgeable and recommends the best product for your needs. Honest and friendly. Very happy with my purchase 🤝