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Best Buy Park Lane
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Park Lane
How do I check product availability at the Park Lane Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Park Lane Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Park Lane stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Park Lane Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6569 reviews)
Brandy H
July 30, 2025
5 out of 5
Darrellll THANK YOU 🙏- you were the best! I
Chris Q
July 30, 2025
2 out of 5
Customer services is quite bad even from managers and they focus heavily on upselling of their services which are price gouges and not any better than standard manufacturer warranty. Careful buying their plans. I’ll be taking my business elsewhere.
Response from Best Buy
July 30, 2025
Hello Chris Q!
I'm sorry to hear that you had an interaction with one of the managers at our Dallas location that wasn't so pleasant. I'd like to know more about that interaction if you don't mind. When you have a moment can you contact me through Social Media? Just click on one of the links below that is best for you and mention Google Review #22542 in a private message or DM. I look forward to hearing from you!
Facebook (https://bby.me/u1ho2e)
Twitter/X (https://bby.me/fj9zt9)
Instagram (https://bby.me/xlpznj)
Google Review #22542
Thanks,
^Ezra
Ava M
July 29, 2025
5 out of 5
Guy was very helpful and nice in helping me find a car charger.
Quinn B
July 28, 2025
1 out of 5
GEEK SQUAD IN THIS LOCATION IS EMBARRASSING
The Jokes on ME - I’m paying for this service every year!!!
The Park lane location service tech that works in the front (Manny if that’s even his name). Tyler in the back thought it was his name he guess…of Greek squad has NO idea what he is doing and don’t No who he books appointment for when he tells them to come back and he could help them.
I will be contacting the Services Manager or whom ever will resolve this problem with my items.
This location for Geek squad should close down, it’s taking up valuable space