How do I check product availability at the Denton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Denton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Denton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Denton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2548 reviews)
Joseph C
February 13, 2026
3 out of 5
A Lil expensive
Jerry
February 13, 2026
5 out of 5
Very helpful
Nathan L
February 09, 2026
2 out of 5
One of their employees said they would punch my kid… I came in to buy some pokemon cards for my daughter granted she was not with me but I guess I got the last pack or something and as my cashier was checking out the pack of cards this girl with red hair and a nose piercing walks by my cashier and told her that I just bought the last pack I explain it was for my 7 year old and she looks me in my eye and says “I don’t care I will punch a child in the face for this box” wasn’t really sure what to do in that moment so I just kind of stood there dumbfounded not knowing how to respond I break the silence with “my daughter is very cute and wouldn’t hurt a fly” and she doubled down with “I don’t care I will punch any child in the face for this box” it was very odd and uncomfortable I get it was a joke but I’m in hospitality and that was not good customer service
I do want to note the first person who saw me noticed I was in search of something and immediately helped me find where they keep the pokemon and the cashier was helpful as well it was just this one lady who honestly shouldn’t have even been involved with the transaction to begin with
Sergio C
February 07, 2026
1 out of 5
Bad service like all time. He was saying he is manager in best buy.elli guy
Bad service from him.
No listening any concern. Just keep repeating one word.
O I know. If you know them help the customer.
They are alots of store outside best buy.
Response from Best Buy
February 07, 2026
Hi, Sergio,
We can imagine how upsetting it is to receive bad customer service when you are looking for assistance. Please send a private message to us using the links below so that we can look into this further and help create better experiences. When messaging us, be sure to mention that you are replying to "Google Review 114410".
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