Went in to buy a printer-no one came to help-asked for help, said they’d call someone-no one showed-yet 2 reps standing at the door. Will not go back to this store again!!!
Response from Best Buy
October 13, 2026
Hello Deb,
Thank you for taking the time to reach out to us. We can understand wanting assistance while shopping for a printer. Providing timely, attentive service is an important part of the experience we strive to deliver, and it sounds like we had an opportunity to better support you during your visit. If you would like to chat with us about your store experience, please reach out to us on any of our social media profiles below with Google Review 237675.
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Siddharth M
October 11, 2026
I really appreciated the service at this store, Christian was very very helpful with what I needed, he made exceptions for me tried to work around a lot of the things were not straight forward. He worked with his manager Nathan to help me with all the requests, the whole thing took about 3 hours, I even needed a charger in between the data transfer and Christian immediately helped me with that, he went above and beyond at every step. At the end I had to rush back and he was understanding and helped me immediately with the esim transfer so I could leave. I had earlier had a terrible experience at best but flower mound but best buy Denton made up for it and in my eyes saved the reputation of best buy.
Kimberly M
October 10, 2026
Friendly and helpful employees!!! Quick assistance and smooth purchases!
Darrius E
October 09, 2026
Shout out to Jackson and Colby for the amazing customer service. Geek squad was able to work with my difficult schedule due to my work and not only that, they went above and beyond when they didn’t have to and this was the best experience with service I’ve had in a long time. Keep killing it guys! And Best Buy take care of them, customer service like that is rare to find!