How do I check product availability at the Denton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Denton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Denton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Denton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2487 reviews)
Tonya M
September 20, 2025
1 out of 5
I bought a laptop less than 8 months ago and it completely died. Geek Squad refused to look at it and instructed me to contact the manufacturer.
Response from Best Buy
September 20, 2025
Hello, Tonya,
Thanks for taking the time to leave your feedback. Having a broken computer can be never great news, so we can understand your disappointment. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/on1295), Twitter/X (https://bby.me/feryxw), or Instagram (https://bby.me/5v9fje). Please reference Google Review #45667.
Jennifer H
September 19, 2025
1 out of 5
Bottom of the line customer service. Having to wait over 3.5 weeks after spending just under $4000 to get problem solved.
Response from Best Buy
September 19, 2025
Hi, Jennifer,
Thank you for your review. We appreciate you sharing your thoughts as they help us continue to improve our customer experience.
To formally document your feedback or address any questions or concerns you may have, feel free to reach out to us on Facebook: (https://bby.me/ir88wq), Instagram: (https://bby.me/u1uxae), or Twitter: (@BestBuySupport) in a private message or DM. Be sure to reference your Google review 45322.
Chad N
September 12, 2025
1 out of 5
If you plan to buy a phone from this store....Run. They sold me a faulty phone throwing moisture pop ups. This phone has never been around water and no evidence of water. When I brought it back up the employee quickly stated we can replace the phone. Once he went and got the GM for approval it was obvious the GM did not want to replace it. All I wanted him to do was the right thing. I understand sometimes electronics don't work as they should. Just make it right..
Mark M
September 09, 2025
5 out of 5
One of the better bigger Best Buys with a better selection and the outlet store attached next door to it to score some good deals. Worth the Trip.