Decided to buy a computer here solely thinking it would be easy and I could walk out with a computer. Wrong!! Was told they have to ship it. Now I’ve spent 2 hrs trying to coordinate a redelivery since some random company tried to deliver 3 hrs before the delivery window, it requires a signature, and unfortunately I have to be at work during the middle of the work day. The delivery company marked it undeliverable. The kid checking me out also signed me up for a Best Buy membership, claiming it would save me money. Does it auto renew, I ask? Oh no, no he claims. Spoiler: it does and you have to sit on hold then talk to a condescending service rep to get it cancelled so they don’t charge you $50 ad infinitum. Lesson learned, just buy on the internet from whoever has the best price. I despise sitting on hold trying to sort debacles out.
Norma is the freaking best
Great customer service.
Omar was a big help in making the final decision what TV was right for me and my wife.
He was very friendly and relatable in what I wanted out of the TV and he helped us load it into our car.
Omar was informative regarding to features on a TV that my husband and I were debating. Furthermore was kind and very sweet.