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Frequently Asked Questions About Best Buy East El Paso

How do I check product availability at the East El Paso Best Buy?
How do I check my order status?
My local East El Paso Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy East El Paso stores’ holiday hours?

Recent Reviews

4.3
(3821 reviews)
william s
January 11, 2025
5 out of 5
Great customer service. Love being able to go in to a store and get knowledgeable help vs online guessing.
Maria R
January 07, 2025
5 out of 5
The experience was great! I hadn't been in that store in years. My husband and I went in there to check out the laptops. We received great customer service. I was very pleased.
Darlene R
January 02, 2025
5 out of 5
Went to store for scheduled appointment with Geek Squad for issues with laptop I purchased on 12/2/24, I had my files from old to new laptop, picked up laptop 2 days later. I could not locate any files on new laptop 2 trips back to store, 1st one only a few files show up, after second trip SUCCESS!! Thanks to Chavez, the problem was completely resolved. Chavez is very professional, and patient, ( I am not computer savvy). I almost returned my new laptop due to frustration with not getting issues resolved, but because of Chavez I will be keeping it. Again Chavez is AWESOME! High five for Chavez. Please give him the recognition he deserves!!
Moises P
January 01, 2025
5 out of 5
Excelente atención y productos

About Best Buy East El Paso

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