Customer service non existent. Manager useless and confused. Lied to try and get rid of me and told me you could cancel the order on the app. Called them out on the spot and turns out they needed to do it. At this point it's an Amazon show room. Tried selling me an opened box item with the seal broken as new. Shady. Drove 2 hours for nothing but wasted time, gas, and frustration.
Response from Best Buy
November 30, 2025
Hello.
Having an issue with a recent order is frustrating. Allow us to hear more about this experience. Mention review #78506 when connect with us on social media links.
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LORENA G
November 27, 2025
Excelente servicio de la persona que te recibe en la puerta y te ayudan con tus dudas
You can find what you need . One stop for electronics and tech supply.
Andrew L
November 21, 2025
Bryan in electronics was great. Showed me many options to include what I wanted. Some people dont like updates but its good to weigh options for future purchases. Excellent deals and warranties