They Plenty of much needed electronic equipment. Sales reps very helpful, especially w/ handicapped individuals.
Sebastian m
November 02, 2025
Terrible Service from Geek Squad
Had an appointment on Oct 31 at 2:00 PM to fix an iPhone 16 screen. Vinny was rude and visibly annoyed from the start. He charged my card $303, then came back and said they couldn’t fix it and that I’d get a refund in a few days still haven’t. He was also throwing stuff around and even tossed something toward my girlfriend before awkwardly apologizing. Completely unprofessional I won’t be coming back to Geek Squad for anything.
Terrible return policy. Only two weeks, explained I was out of town. And they still couldn't help me. Will never buy anything from them again.
I was there looking to buy some Google Nest cameras and asked about a promotion and this girl said she would have someone come help me because she was too busy doing something else. Waited for 5 minutes and she was maybe 10 ft away and nobody came. I went to go ask another employee for help and he said sorry, I’m with two other people right now. All I asked about was the promotion they had going on, but they didn’t even want to answer that so I just left to the one at the fountains.