Best Buy West El Paso

Mi tienda favorita para comprar cosas tecnologicas

In and out got what I needed

I have always loved Best Buy but after today's experience I feel the need to strictly shop online (the only reason I shopped here today was because I needed the item same day). I work for a business doing office work and earlier today placed a pickup order for a $20 cable. I used MY personal account and received a confirmation to MY email and MY phone number, but only because I used a company credit card with a different name I was given some trouble with pickup. I even showed the associate helping me I had a confirmation email with a barcode for pickup. The associate told me I had to add myself as a pickup person, but why do I need to do that if I ordered it through MY OWN account? For being such a big company selling tech items you'd think their system would be able to alert the associate that it was purchased under the customers account and bypass the whole add yourself as a pickup person thing. Like I have the time in my busy schedule and after a long day to try and con my way out of a $20 cable! On top of that make sure to bring your ID, SS card, birth certificate, ancestry.com family tree, blood tests, because without those things good luck getting your item. If you need to shop here just walk in and by the thing yourself not the pickup because it'll save you A LOT of time.

Muy buena. Personal agradable. Lamentablemente no tenían el articulo que buscaba (online si aparecía) y me recomendaron Amazon. (Eso es servicio al cliente sin afán de lucro 👌)