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Frequently Asked Questions About Best Buy West El Paso

How do I check product availability at the West El Paso Best Buy?
How do I check my order status?
My local West El Paso Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West El Paso stores’ holiday hours?

Recent Reviews

4.3
(4108 reviews)
CG D
April 28, 2025
1 out of 5
Best Buy sucks. Just look at the one star reviews. Battery replacement IPhone. Not so much.
Gabriel F
April 28, 2025
5 out of 5
I was very well attended! And I got great discounts.
Jacob D
April 18, 2025
5 out of 5
It's Best Buy. What can I say? They usually have all the electronics that you need or you can order it and pick it up in store.
Vicki P
April 16, 2025
1 out of 5
I was li line to get help with my cell phone . The lady working there I believe her name was Natalie started to take a couple who had just walked in before me. I spoke up and she reluctantly came to where I was waiting in line. I told her I was having a problem getting the code for resetting my password. She took my phone and attempted to get the reset code without success. Then she asked me if I was sure I didn’t remember my password. Honestly !!! Like I was wasting her time pretending I forgot my password! I’m looking for a manager to complain as I’m leaving and the two associates at the entrance are wrestling and totally ignore me. What a terrible experience in a store I previously thought was great!
Response from Best Buy
April 16, 2025
Hey there, Vicki, Thanks for reaching out and providing your feedback. We are saddened to hear that you had issues getting support with the login to your account and I can definitely understand your concerns surrounding this. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #65048991" and share your full name, email, and phone number. Thanks, ^Jacob

About Best Buy West El Paso

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