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Frequently Asked Questions About Best Buy West El Paso

How do I check product availability at the West El Paso Best Buy?
How do I check my order status?
My local West El Paso Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West El Paso stores’ holiday hours?

Recent Reviews

4.3
(4172 reviews)
Jamie M
September 15, 2025
1 out of 5
Their store doesn't accept phone calls 😩
Response from Best Buy
September 16, 2025
Hello, Jamie, Thank you for providing this feedback. I can understand wanting to get in touch with your local Best Buy. Please note that Best Buy does not offer in-store phone operators. You are welcome to reach out for phone support at 1-888-BEST BUY or 1-888-237-8289. We are also more than happy to assist here on social media. To get started, please send us a private message on any of the following platforms: Facebook (https://bby.me/c03t7r), Twitter/X (https://bby.me/5c5wtz), or Instagram (https://bby.me/799lii). Please mention the phrase “Google review #43917” when reaching out.
Luis M
September 12, 2025
1 out of 5
Horrible customer service by both Mark and Yenni, can’t really understand how my order got cancelled literally as I was picking up from the store and when trying to replace the order I had to come back the next day because they couldn’t give me the order there even though the app showed that it was ready for pick up.
Indiana M
September 10, 2025
5 out of 5
Great customer service 👏
NM D
September 04, 2025
5 out of 5
I had the best customer service from the employee named Nick helped me choose the right tablet , thank you so much Nick .

About Best Buy West El Paso

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