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Frequently Asked Questions About Best Buy West El Paso

How do I check product availability at the West El Paso Best Buy?
How do I check my order status?
My local West El Paso Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West El Paso stores’ holiday hours?

Recent Reviews

4.3
(4191 reviews)
Elaine K
October 21, 2025
1 out of 5
Terrible store! This Best Buy stores has gone down. Customer service is terrible while there's multiple employees walking around. As a shopper you have to go and find help this place obviously doesn't want your business!
Tea R
October 21, 2025
1 out of 5
Walked in at 2:53 PM for a GPU exchange. No one could be located to open the GPU case until 3:13 PM. I waited 20 minutes for a simple task
Minoru M
October 14, 2025
5 out of 5
Lots of parking, friendly staff, they have a wide range of products, nowadays people usually buy online, but I still love getting to the store and see the product in person and compare, would recommend
keith p
October 11, 2025
5 out of 5
This review is not for the store. This is a review for a single Geek squad employee. Anna... this young lady has knowledge and a great personality. She fixes my wifes phone in a matter of seconds. Thank you so much!

About Best Buy West El Paso

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