Every employee that we encounter was very helpful in helping us find products.We were looking for or answering questions
If you are going to sell me a blink outdoor flood light camera at full price, Make sure you are not selling me an open/used box.
I dont mind it being open box as long as you disclose that its an open box and give me a discount
Installation manual was missing, camera and flood lights had all original packing removed. It was easily identified as open box once i looked inside
Response from Best Buy
May 29, 2026
Hello, Eli,
We appreciate you taking time out of your day to share your feedback. Receiving an open box item when you purchased new would be frustrating, so we can understand your concern. We'd be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/OnTjNp), Twitter/X (https://bby.me/n3joXa), or Instagram (https://bby.me/JbReSp). Please reference Google Review, #158508.
Nathan, Nick, and Ben have all been super helpful during my various trips. I couldn’t have found the items I was looking for without their help as well as helped me get a new Best Buy card!!