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Frequently Asked Questions About Best Buy El Paso

How do I check product availability at the El Paso Best Buy?
How do I check my order status?
My local El Paso Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy El Paso stores’ holiday hours?

Recent Reviews

4.4
(6034 reviews)
Ivonne B
August 08, 2025
4 out of 5
Muy amable el chico q nos atendió, no hay ofertas en computadoras pero tal vez en otras cosas, no todos hablan español, muy limpia la tienda
Major Z
August 07, 2025
1 out of 5
Never buy any screen protector from Best Buy. ❌They charge you $7 to install it❌ ✅All other place I've been to does this for free and with a smile✅
Tina S
July 26, 2025
5 out of 5
I love this BB! The employees are knowledgeable and provide absolutely great service.
Gizmo D
July 25, 2025
1 out of 5
We were standing in front of store pick up for at least 5 mins before someone came over, and they were like: no one helped you? When we went to buy a phone, there were at least 8 employees stand in the cell phone area and talking, but no one bothered to help out.
Response from Best Buy
July 25, 2025
Hi there, Gizmo, It can be difficult to wait longer than expected for assistance while in a store, so we appreciate your feedback. If you are in need of assistance or want to formally document your experience, please send a private message on social media along with your name, phone number, and email. Please mention Google Review 20418 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Sincerely, ^Meghan

About Best Buy El Paso

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