How do I check product availability at the El Paso Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local El Paso Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy El Paso stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the El Paso Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.4(450 reviews)
Ela A
March 25, 2026
2 out of 5
Busque teclado para mi iPad pidiendo ayuda a ellos y me dieron la equivocada y defectuosa.
Daniel R
March 25, 2026
1 out of 5
Worst customer experience in my life. I ordered TV to be delivered and mounted. They promise me a specific time. I made it clear on my time limitations and they guaranteed me. AND NO SHOW. To add salt to the wound. I TRIED to speak to someone in custoemer service and no one could give me answers. I left a message to speak to a manager and they stated they will return my call in 2 hours. IT HAS BEEN 24 AND STILL NO ANSWERES. WOW.
Response from Best Buy
March 25, 2026
Hi,
Having issues with a recent TV delivery is upsetting. Let's discuss this matter. Mention review 134647 when connecting on social media link.
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SourSoap
March 22, 2026
5 out of 5
Its a good store but better if youre one of their members. Kinda worth it too with anything you buy automatically getting a warranty. Got an open box galaxy titanium ultra for 100 bucks off only had minor scratches and its now covered with the warranty ha.
Adrian A
March 20, 2026
5 out of 5
Lugar accessible y rodeado de otros lugares donde se aprovecha para encontrar lo necesario