Went there today to ask for something, but it was behind a glass wall.
I went up to someone and asked, "Hey, can I get this?" He said, "Yes, let me call someone."
I waited about 15 minutes, then went to another person and asked them. They said the same thing. I waited another 10 minutes, asked another person, and got the same response. So I just left.
Today, Best Buy lost an easy $250 sale. Never coming back to this one again. No wonder they are losing to Amazon.
I might try the one on the other side of the mountain.
Response from Best Buy
November 17, 2025
Hello, David.
Making a purchase in store should be easy, and we understand the frustration you had with this experience. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/yybo2a), Twitter/X (https://bby.me/bxrfrm), or Instagram (https://bby.me/qzl6td), and mention your Google review, 70635.
Kaitlyn and Ian have great service of work and they are great employees highly recommend!!!
They have lots of employees ready to help out with whatever you need
Most of the people from here love Best Buy.