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Frequently Asked Questions About Best Buy El Paso

How do I check product availability at the El Paso Best Buy?
How do I check my order status?
My local El Paso Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy El Paso stores’ holiday hours?

Recent Reviews

4.4
(6013 reviews)
Dan
July 17, 2025
1 out of 5
Disappointed in the management of this place. So, I go to buy an open box Sony TV yesterday, 07/16 from the website. It is categorized as “good condition,” meaning no major sends, or scratches and not missing any major parts. I get all the way over there to pick it up and guess what? It is missing a $200 camera. It has four, or five deep scratches in the frame that are down to the metal. They carry it on a cart that doesn’t sit on the legs, so it’s scratching up the bottom of the tv even more. So, I ask them to take it down to fair condition, since it is clearly not in good condition because of what I mentioned. The manager says no and then has the audacity to suggest I file a claim for the camera if I buy the warranty. Isn’t that fraud? I can take my $1400 somewhere else and I won’t be doing business at this store anymore.
Clark
July 14, 2025
5 out of 5
Staff worked with me to find a particular item and ensure the price was right. Courteous and cheerful
Salvador O
July 14, 2025
5 out of 5
Great electronics experience
Courtney G
July 13, 2025
5 out of 5
Great staff and support to find all your electrical needs.

About Best Buy El Paso

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