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Frequently Asked Questions About Best Buy El Paso

How do I check product availability at the El Paso Best Buy?
How do I check my order status?
My local El Paso Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy El Paso stores’ holiday hours?

Recent Reviews

4.4
(6140 reviews)
Sandra A
December 08, 2025
5 out of 5
Employees very nice and understandable with our needs.. Young and respectful.. thank you
acanoftunafish
December 07, 2025
5 out of 5
Was looking for a monitor and Jeanette went above and beyond to help me find what I was looking for! She was professional and friendly and so quick to help. I couldn't have asked for better customer service! :)
Fernando R
December 07, 2025
1 out of 5
Poor customer service, I am very impressed at how unaware of what customer service is, Starting from the cashiers to the manager at the time Zambrano. When I tried to exchange the screen protector on my iPhone that I have exchanged with them before I was told that they don’t offer the model anymore but they could sell me the one they had in stock. When I asked to speak to a manager Zambrano came over and felt it was okay to lecture and belittle a customer instead of offering the kind of customer service I have gotten at other Best Buy Locations I have been to. I will not be returning to this location.
Response from Best Buy
December 07, 2025
Hello there, Fernando! Thank you for taking the time to reach out on Google with a review. We can fully understand the desire for support when it comes to screen protector concerns. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #83319 in your message. You can find us here: Facebook (https://bby.me/kyimeq) Twitter/X (https://bby.me/hz1u76) Instagram (https://bby.me/ox8ijp).
Miguel D
December 05, 2025
5 out of 5
Excelente lugar para hacer tus compras de artículos electrónicos. Suelen tener muy buenas ofertas en días selectos del año. La atención al cliente es muy buena, te asisten con cualquier duda sobre los productos en los que estés interesado.

About Best Buy El Paso

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