Frequently Asked Questions About Best Buy Midway / Lbj
How do I check product availability at the Midway / Lbj Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Midway / Lbj Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Midway / Lbj stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Midway / Lbj Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4878 reviews)
pinche_vote
March 09, 2026
5 out of 5
I stopped in yesterday for a USB-C and AUX corde the door guy was supper helpful! Now I can make calls handsfree and listen to my favorite jams!
Eri J
March 07, 2026
5 out of 5
Best Buy. Es de electrodomésticos.. sibyienws tu membresía es megor.. te recomiendo sacar tu membresía
Jim
March 07, 2026
1 out of 5
Would not honor the price on the shelf tag that they mis labeled. Wasted all types of time to tell me they wouldn’t honor it. Employees here were of absolutely no help.
Response from Best Buy
March 07, 2026
Hi, Jim,
Thank you for taking the time to leave a review. It can be frustrating when an item is in the wrong spot. If you'd like to formally document your review, please send a private message on social media to connect with us. Please include Google Review 126775 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Warren P
March 04, 2026
2 out of 5
Many of the shelves were picked clean and no one available to answer questions.
Response from Best Buy
March 05, 2026
Hello.
We know how important it is to have available products on hand, and the help you need while shopping with us. If you have any questions, please send us a private message on one of the social media platforms listed below. We just ask that you reference your Google review number, 125843, when reaching out. Thank you for your time.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy