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Frequently Asked Questions About Best Buy Midway / Lbj

How do I check product availability at the Midway / Lbj Best Buy?
How do I check my order status?
My local Midway / Lbj Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Midway / Lbj stores’ holiday hours?

Recent Reviews

4.1
(4767 reviews)
JERRY R
October 25, 2025
1 out of 5
Went to browse this Best Buy on 10/1 customer service SUCKS. I looked through the iPhone cases and they were extremely limited on availability and variety. I bought this case on a whim because I didn’t want to walk out empty handed. That being said, I won’t ever set foot at this location again. Service is horrible.
Response from Best Buy
October 25, 2025
Hello Jerry, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/j287ea), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 60369. Kindest Regards.
Shrelle
October 24, 2025
1 out of 5
This place is horrible. I order smart watches from this spot, they have you enter all the information from the trade in watch online during order. I get there to pick up and now they can’t see any of that info and can’t get the back off the watch. So I have to cancel the order but they can’t cancel it because I started the pick up procedure. This is laughable. Now I have to wait an hour to cancel and I have no product. This procedure is seriously flawed. Makes no sense!!
Archer W
October 21, 2025
5 out of 5
Grayson helped me quickly & efficiently
Jc C
October 12, 2025
5 out of 5
Staff was amazing wish they had a bigger small electriron section but staff amazing and very helpful

About Best Buy Midway / Lbj

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