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Frequently Asked Questions About Best Buy Midway / Lbj

How do I check product availability at the Midway / Lbj Best Buy?
How do I check my order status?
My local Midway / Lbj Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Midway / Lbj stores’ holiday hours?

Recent Reviews

4.1
(4594 reviews)
Andre F
April 02, 2025
5 out of 5
Decent store
A.J. H
March 31, 2025
1 out of 5
Said free delivery and installation online for a washer online. Tried to buy online, and they said I need to come in. Then they tried to charge an additional $150 for delivery/installation. Waste of a trip.
Response from Best Buy
March 31, 2025
Hello, A.J., Thank you for providing your feedback on Google. Having to visit a store to resolve an order issue and find out that delivery is additional is upsetting. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 64990992", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay
K M
March 30, 2025
1 out of 5
Staff were poor and more interested in chatting among themselves than serving or helping customers.
Response from Best Buy
March 31, 2025
Good Afternoon, We fully understand how you are feeling after not getting the assistance you needed during your time in the store with us. We would love to connect with you and work to better assist you. Please reach out to us by sending our team a private message on social media that contains your full name, phone number, and email address. Be sure to include your Google review in your message: #64986879. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby
Shakeel M
March 29, 2025
1 out of 5
I was sold a two year warranty but it was denied saying I need to maintain the membership beyond one year which was not something they mentioned. Very disappointing.
Response from Best Buy
March 29, 2025
Hello, Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention. We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64982962 as reference. We look forward to hearing from you. X: https://x.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Best, ^Kadian

About Best Buy Midway / Lbj

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