I had a salesman Nathan helped me pick a cool convertible freezer/ fridge and I got a heck of an open-box deal. Kudos to Nathan for his advice and beyond assistance on my purchase.
8 stars for the lady working at the front at 1:30 PM who helped me decide to buy this webcam, 0 stars for the two others who were like “no it’s impossible” (averages out to 4 stars so pretty good shop)
Ariana T
December 30, 2025
I received absolutely terrible service from Grayson the Best Buy manager at the LBJ location. I have filed a complaint with corporate and hoping to get a call back from the store to resolve the issue. It took us 30 minutes to pick up an order. The manager was absolutely incompetent and not in any way helpful. Unfortunately this interaction with this store and manager has made me never want to purchase electronics from Best Buy again.
Response from Best Buy
December 30, 2025
Hello, Ariana,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #98045" for reference. You can find us here:
Twitter(X):
https://bby.me/e1826q
Facebook:
https://bby.me/qj1i6s
Instagram:
https://bby.me/to6s9h
Large electronics store located near Midway and Interstate 635/LBJ. They have everything from smart phones and accessories, laptops, tablets, video games, televisions, cameras, etc. They also have appliances like refrigerators, microwaves, washers, dryers and other things. This store is a pleasure to shop in.