Frequently Asked Questions About Best Buy Midway / Lbj
How do I check product availability at the Midway / Lbj Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Midway / Lbj Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Midway / Lbj stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Midway / Lbj Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4940 reviews)
Janet B
May 31, 2026
2 out of 5
Unsure ... Looked the item up on manufacturers website and it doesn't match the item I stood in the store and looked at and purchased
Response from Best Buy
June 01, 2026
Hello and thanks for sharing your experience. We'd like to hear more about this mismatch. Please reach out to us in a private message on Facebook (https://bby.me/WZaL3N), Twitter/X (https://bby.me/tNnQZb), or Instagram (https://bby.me/LjA1be), and mention your Google review, 159645.
Leo G
May 31, 2026
5 out of 5
Excellent
John R
May 28, 2026
1 out of 5
Ordered cancel , delayed delivery, long wait time ,
Response from Best Buy
May 28, 2026
Hello, thank you for leaving us a review. Can you please reach out to us on Facebook (https://bby.me/8veXHS), Twitter/X (https://bby.me/LmHcZg), or Instagram (https://bby.me/ICpJm6) with more information about your experience? Please begin your message with "This is regarding my Google Review #158236".
Hemanth s
May 24, 2026
5 out of 5
Had a really good experience at Best Buy. The customer service was great. the staff was friendly and patient. They were genuinely helpful throughout the whole process. They answered all my questions and made sure I found exactly what I needed. Definitely appreciated the professionalism and positive attitude.