Frequently Asked Questions About Best Buy Midway / Lbj
How do I check product availability at the Midway / Lbj Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Midway / Lbj Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Midway / Lbj stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Midway / Lbj Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4753 reviews)
Naseer Q
October 02, 2025
5 out of 5
Great customer service 👏
Bryan K
October 02, 2025
5 out of 5
Great store had just the cable I needed for my stereo.
Go A
October 01, 2025
1 out of 5
I hate this location. I meant to go to Flower mound and ended up in this location on accident. It is like comparing a luxury location (Flower mound) to section 8.
Response from Best Buy
October 01, 2025
Hi there,
We appreciate you sharing this, though we're concerned to hear you feel this way about our store location. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/t0zk8b), Twitter/X (https://bby.me/ocr978), or Instagram (https://bby.me/ggoief) so we can help. Please include the Google Review reference number #50508 when reaching out.
Hector H
October 01, 2025
5 out of 5
Súper amables todos me atendieron Exelente a pesar de que llegué pasado las 9 me dejaron pasar a hacer mi compra