Frequently Asked Questions About Best Buy Midway / Lbj
How do I check product availability at the Midway / Lbj Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Midway / Lbj Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Midway / Lbj stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Midway / Lbj Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4780 reviews)
mark b
November 19, 2025
4 out of 5
It took a while to order my television, but the representative stayed on the phone with me until it was finished
larry h
November 18, 2025
5 out of 5
Good deal
Omar A
November 08, 2025
1 out of 5
Worst customer service. Extremely rude. I asked to speak with a manager, and even the manager ignored me. For someone who spends $20–30K at Best Buy, it’s clear they don’t value customer loyalty.
Response from Best Buy
November 08, 2025
Hello, thank you for leaving us a review. We aim to make every experience with us positive. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #66421".
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Leo
November 04, 2025
1 out of 5
Spent 15 minutes in the store's computer section waiting to be attended to. 5 idle cashiers with no assistance.
Wanted to purchase a monitor, unable to purchase with no help. Taking my business to the local microcenter.
Response from Best Buy
November 05, 2025
Hello Leo,
Thanks for reaching out and providing your feedback about your visit. We would love to lean more as we feel you can provide us with some valuable insight. Can you connect with us through social media? You can find us at a Social Media platform listed below and reference Google Review #64788 in a private message.
Facebook (https://bby.me/hyfb60)
Twitter/X (https://bby.me/aae4z7)
Instagram (https://bby.me/6oj5oh)