Roberto O
February 14, 2026
Best Buy needs to give employees commission because I had a supervisor reluctantly acknowledge me only upon look at them straight in the eye. They called a blue shirt over to help me and I waited for fifteen minutes. An AT&T employee offered help and then proceeded to call over someone else, and finally one person quickly came over to help and tried to hustle me on my way.
I made a purchase, as I needed it, but I may have bought the wrong thing, so who knows?
Response from Best Buy
February 15, 2026
Good morning, Roberto!
When looking to make a mobile purchase it is absolutely important to ensure you get the help you need, and that you're confident the help you receive is informative. We would like to know more about this experience. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #117366" for reference. You can find us here:
Twitter(X):
https://bby.me/g5k2gm
Facebook:
https://bby.me/ebmdn2
Instagram:
https://bby.me/zgvnqi
Cooper is my guy. We visited the store with very limited technology knowledge. He spent enough time with us explaining everything (from brands to price). He also helped us to choose the best one with best price.
Staff super nice stopped by today and they were all super helpful and friendly 👍🏽
Michal S
February 10, 2026
Wide asortment, friendly staff