Frequently Asked Questions About Best Buy Midway / Lbj
How do I check product availability at the Midway / Lbj Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Midway / Lbj Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Midway / Lbj stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Midway / Lbj Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4521 reviews)
M B
January 01, 2025
5 out of 5
Great just got my ps5 everything perfect
Blanca C
December 28, 2024
1 out of 5
Terrible customer service in this location
Response from Best Buy
December 29, 2024
Hello,
Thanks for sharing your feedback. I understand not being able to get the level of customer service that you were seeking, isn't the ideal experience. I'd like to have our corporate team look into this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review 64619671" in your message to us.
Sincerely,
^Melissa
MAT “
December 28, 2024
5 out of 5
Buen precio los trabajadores te ayudan
Spencer B
December 20, 2024
5 out of 5
Stopped by to get a computer today. Bought it online and picked it up. That went nice and smooth. Line was a little long. Not sure if it is normal for this location or if that was because of the holidays. They were working through the line at a decent pace though. Forgot to buy an external hard drive to move everything over to the new computer. Didn’t catch his name but someone in the computer area helped me find what I was looking for and checked me out at the register back there so I wouldn’t have to wait in line up front. Wish they didn’t push the Best Buy credit card at pick up but the guy was pleasant and I understand he is probably just trying to do it because the boss/company wants them to. Good service overall. All of the staff I interacted with were friendly. Plenty of parking here too.