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Frequently Asked Questions About Best Buy Midway / Lbj

How do I check product availability at the Midway / Lbj Best Buy?
How do I check my order status?
My local Midway / Lbj Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Midway / Lbj stores’ holiday hours?

Recent Reviews

4.1
(4521 reviews)
M B
January 01, 2025
5 out of 5
Great just got my ps5 everything perfect
Blanca C
December 28, 2024
1 out of 5
Terrible customer service in this location
Response from Best Buy
December 29, 2024
Hello, Thanks for sharing your feedback. I understand not being able to get the level of customer service that you were seeking, isn't the ideal experience. I'd like to have our corporate team look into this with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review 64619671" in your message to us. Sincerely, ^Melissa
MAT “
December 28, 2024
5 out of 5
Buen precio los trabajadores te ayudan
Spencer B
December 20, 2024
5 out of 5
Stopped by to get a computer today. Bought it online and picked it up. That went nice and smooth. Line was a little long. Not sure if it is normal for this location or if that was because of the holidays. They were working through the line at a decent pace though. Forgot to buy an external hard drive to move everything over to the new computer. Didn’t catch his name but someone in the computer area helped me find what I was looking for and checked me out at the register back there so I wouldn’t have to wait in line up front. Wish they didn’t push the Best Buy credit card at pick up but the guy was pleasant and I understand he is probably just trying to do it because the boss/company wants them to. Good service overall. All of the staff I interacted with were friendly. Plenty of parking here too.

About Best Buy Midway / Lbj

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