Frequently Asked Questions About Best Buy Midway / Lbj
How do I check product availability at the Midway / Lbj Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Midway / Lbj Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Midway / Lbj stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Midway / Lbj Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4479 reviews)
Max A
October 29, 2024
5 out of 5
The Geek Squad are always on top!!
Luis A
October 27, 2024
5 out of 5
Great
Genesis R
October 24, 2024
5 out of 5
😄
Harrel D
October 22, 2024
1 out of 5
The customer service at this location was lacking, as I waited approximately 15 minutes for assistance without anyone attending to me. It would have been preferable if this location had been closed instead of the one on Belt Line in Addison.
Response from Best Buy
October 22, 2024
Hello, Harrel.
Thanks for reaching out and providing your feedback. We can understand wanting to get efficient service, and we would love to document your experience as we are always looking to improve our services and operations. To connect with a live representative you can contact us through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number to complete the documentation process. Also, please reference Google Review #64342587. We look forward to working with you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Regards,
^Jason