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Frequently Asked Questions About Best Buy Flower Mound

How do I check product availability at the Flower Mound Best Buy?
How do I check my order status?
My local Flower Mound Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Flower Mound stores’ holiday hours?

Recent Reviews

4.1
(1503 reviews)
charles g
October 07, 2024
2 out of 5
Online does not match with what they actually do as it relates to repair.
Response from Best Buy
October 07, 2024
Hi, Charles! Thank you for sharing your feedback. We'd like to learn more about what occurred with your repair and expectations that were set. To continue, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your private message with “This is in regards to my Google review 64283123” and share your full name, email, and phone number. You will be connected with a live agent within hours of operation. Thank you, ^Allison
RJ J
October 03, 2024
5 out of 5
Wade was SO helpful when looking at soundbars. Very kind, thoughtful, knowledgeable and was such a great person to be around with his service oriented attitude. He took his time explaining different features and included his recommendations for changing a sound setup.
Michael B
October 03, 2024
1 out of 5
Rip pff store over price especially Geek Sqard
Response from Best Buy
October 03, 2024
Hello, Michael, Thanks for reaching out and providing your feedback. I watch my finances closely, so I can understand your concern of high prices. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64269765". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Thanks, ^Aaron
Mallikarjuna R
October 01, 2024
1 out of 5
I had very worst experience at here. I returned one of the canon lens and they charged me taxes again for the same new lens I ordered. After couple of days they gave me the same lens which i returned. Hope it will not happen to others.
Response from Best Buy
October 01, 2024
Hello, Mallikarjuna, Thank you for taking the time to provide a review. When our customers need to return or exchange merchandise, our goal is to ensure that is a seamless process. While I’d need more information to determine how the sales tax was calculated and processed, I also understand receiving the same lens you had just returned would not be the outcome you had expected. Our team would like to review this, as well as formally document your feedback. Please connect with our team, which is based out of our Corporate Campus, through social media. You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64262817. Best, ^Sarah

About Best Buy Flower Mound

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