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Best Buy Flower Mound
Services Offered
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Frequently Asked Questions About Best Buy Flower Mound
How do I check product availability at the Flower Mound Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flower Mound Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flower Mound stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flower Mound Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1588 reviews)
Jeff T
October 13, 2025
5 out of 5
Ethan was great to work w/on our new microwave. All the Best Buy folks we've ever worked w/have been very knowledgeable & personable.
A F
October 02, 2025
5 out of 5
Payton is the only one in the store that knew anything… helped us find what we needed and checked us out
Nobody else knew where the products were or bothered to help. They ran when they saw us coming
Payton went above and beyond. 5 stars for him
Lavelle L
September 24, 2025
1 out of 5
I would heed the warnings about the lack of good service here. The inability to get help due to the lack of staff is infuriating. It doesn't seem to matter when I go in, a random Wednesday afternoon or a busy Saturday. As a tech enthusiast, I rarely need to actually talk to someone about what I need. I usually know I just need someone to get it for me . It is just about impossible to get any sort of help. I've been a Best Buy credit card holder for years and have spent tens of thousands of dollars here. But I've slowly, but surely started to make the transition to Micro Center. Pity because I really like the rewards program at Best Buy.
Edit: Response to Best Buy.
First, you spelled my name wrong and second I don't have any of those social media platforms.
Response from Best Buy
September 24, 2025
Hello, Lavella,
Thank you for leaving us a detailed review. It saddens me to hear that your recent experience was not a positive one, especially when visiting your local Best Buy store for product assistance. I can certainly understand needing attentive customer service. We appreciate your feedback, and would like to formally document your experience. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #47145” when reaching out on social media.
Thank you,
^Ruby
Angel J
September 14, 2025
5 out of 5
Nice