Johnny in audio was very knowledgeable and helpful
Haven’t been to a Best Buy in years. Was clean and well stocked. Elise helped us with a new business laptop and worked with us to figure out what best fit our needs and found us an open box type item to save some money. She was incredibly knowledgeable, thorough and patient. Would recommend working with her!
The OneBlade part I needed was no longer available because mine is an older model. However I lucked in to asking the right guy about it! Caleb not only owns the same model but directed me to the only two retailers who still sell them. True service with a smile, hang on to my man Caleb.
I'm not happy with Best Buy.Because they do not have phone numbers , you can call for anything. I think they ought to at least have a phone number.When someone has their computer in , and they've been working on it for quite a few days , you have to drive over there to get an update because all that texting with a I in people who are out of the country is customer service , they can't answer anything about it.. It says online , they don't have enough employees. Well , they should be answering the phone , at least for people who are getting repaired done
Response from Best Buy
July 24, 2026
Hey there, Kay,
We understand your frustrations surrounding your recent attempt to call in. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook, Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##192868