I have been coming to this Best Buy for about 15 years. The staff here had always been super helpful.
Sharon S
December 24, 2025
Needed right purchase a garage rated freezer. Great sale price. Great service.
I wish I can rate this higher, I just honestly can't. I came in looking for assistance and no employees wants to help me out. There was a group of them in a circle and they were just hanging out. I know they saw when they made eye contact. I was ignored for 15 minutes, all I wanted was to buy a Gopro. There were other workers moving stuff and they completely ignored me. I dont like rating places low, but this was the worst experience I had for Best Buy. You guys need to do better, im taking my bussiness elsewhere.
Response from Best Buy
December 16, 2025
Hi,
Being ignored when wanting to make a purchase is upsetting. Please feel free to discuss this interaction on social media links. When reaching out mention review # 88951.
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Very nice, very friendly and helpful. Walked in and asked where the little round batteries were for key fobs. The young man (sorry didn't get his name unfortunately) knew exactly what I needed, took me to'em. Owen the cashier was was Also very friendly. Thank you for a easy & good experience!