Best Buy Flower Mound

My husband went to Best Buy today and the cashier was very rude to him. She let him know the return policy was 14 days unless he bought a membership. He said no thank you. She then continued on trying to upsell him and he said no thank you again and her response was ‘well you could’ve let me finish, it’s rude to interrupt someone when they’re talking.’ My husband is very non-confrontational and literally just wanted to buy his item and leave. When people say no the first time to your Best Buy return policy scam upsell that should be the end of the conversation. She then said ‘I have 2 more questions are you going to let me speak?’ And my husband asked can I just buy my item and leave? Just stop. No the first time means no the second time and becoming snippy with customers definitely isn’t going to convince them to buy the scam return policy so the cashier can make commission.

Today I wasn't expecting to be using the new phone. Haven Young was able to help me with a plan, phone and the Best buy credit card, thank you so much again Haven Young.

They offer curbside but no one comes out.

Sometimes it’s nice to just go and buy something in person. Today went to go buy a 65 inch tv and when we walked in, the loss prevention greeted us and asked what we’re here to buy. He pointed us in the right direction and said he’d send someone over. No one ever came while we browsed, and after about 10 minutes we approached 2 men who were there and they also greeted us. Mentioned to them we’re here to buy a TV and Mike jumped to helped us. He was very nice, and patient and took the time to explain the differences in the options we were considering. He offered us everything and then checked us out. The warehouse guy brought the wrong TV and Mike had to go help him because he couldn’t find it, so Mike was awesome. All in all, a normal, everyday, not memorable visit to Best Buy but also nothing bad to say either. Except Mike, he was great