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Best Buy Flower Mound
Services Offered
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Frequently Asked Questions About Best Buy Flower Mound
How do I check product availability at the Flower Mound Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flower Mound Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flower Mound stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flower Mound Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1579 reviews)
Lesleigh S
August 27, 2025
1 out of 5
I wouldn’t even give a full star, but this is the only way to give a review. I used some BB reward certs to purchase an album. The album was damaged and skipped on both sides. So, I returned it to the store. The store employee informed me that I should see my reward certs back on my account in about 1-2 weeks. When they didn’t show up, I used the chat feature in the BB app. It informed me that I would not be given the rewards back because they were promotional. I stated that if their product wouldn’t have been defective, I wouldn’t have had to return it and asked if they could please give me my rewards back. The chat suddenly ended???!!! I guess customer service is gone to hell and loyal customers don’t mean anything anymore. Thanks a lot Best Buy - you suck!
Dion F
August 23, 2025
5 out of 5
Ordered a chest freezer online and picked it up at this store. It was quick and very convenient.
Andre M
August 15, 2025
1 out of 5
This store is very unprofessional. I couldn't get any help. Had me standing around for 10 minutes. This is ridiculous and bad customer service. Yall need to do better
Response from Best Buy
August 15, 2025
Hello, Andre,
Thank you for sharing your concerns with getting support in store. I can certainly understand that having to wait for support can be difficult. Please reach out to us on any of our Social Media profiles with Review 29865 for support.
Facebook (https://bby.me/fcvt6d), Twitter/X (https://bby.me/4tg809), Instagram (https://bby.me/kl2z9x)
Sincerely,
^ Tommy
Tony W
July 28, 2025
5 out of 5
Tyler in the computer section was extremely helpful in getting our daughter a new laptop and accessories for college this fall. He was polite, informative, and knowledgeable about the products and their functions. He also informed us of purchasing and warranty options. It was a very pleasant experience. We don’t shop at Best Buy much these days, but with that customer service, we will definitely be back. 😀 👍🏻
*I tried to use the Best Buy Survey phone number; it was an automated system that never led me to the survey. Management, please fix this or get rid of it all together. Luckily there is Google reviews.
Thanks again!