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Frequently Asked Questions About Best Buy Flower Mound
How do I check product availability at the Flower Mound Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flower Mound Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flower Mound stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flower Mound Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1670 reviews)
Kay T
July 24, 2026
3 out of 5
I'm not happy with Best Buy.Because they do not have phone numbers , you can call for anything. I think they ought to at least have a phone number.When someone has their computer in , and they've been working on it for quite a few days , you have to drive over there to get an update because all that texting with a I in people who are out of the country is customer service , they can't answer anything about it.. It says online , they don't have enough employees. Well , they should be answering the phone , at least for people who are getting repaired done
Response from Best Buy
July 24, 2026
Hey there, Kay,
We understand your frustrations surrounding your recent attempt to call in. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook, Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##192868
Jroc G
July 21, 2026
1 out of 5
Trash service and high prices
Response from Best Buy
July 21, 2026
Hello, thank you for leaving us a review. We aim to create a welcoming environment when you visit us in store. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #191296".
Facebook (https://bby.me/6qloyB)
Twitter/X (https://bby.me/tV9NLB)
Instagram (https://bby.me/4Nft5O)
Max D
July 04, 2026
5 out of 5
Had an amazing experience at Best Buy I was helped by Haven I think her name was and I rarely write reviews but had to make an exception here she helped us with all our questions and spent a long time making sure we got the right tv so it was nice to be treated as warmly as haven treated us when unfortunately that’s not the norm this Best Buy is now my go to store
Klay D
July 03, 2026
5 out of 5
Haven was a huge help