Great, friendly service and great low prices. Loved the place. Will be going back for all my electronics and appliances. Highly recommend.
Decent choices - look for sales!
Got some excellent help at the Mac counter
The worst experience I have been through . I ordered a lenovo yoga laptop through bestbuy.com. I received the package closed and sealed with a tape labeled "security tape". It felt very light and I opened, unfortunately it was not the laptop i ordered. It was a Playstation controller and a headset. I was dissatisfied with not having my lenovo yoga laptop, instead received incorrect items in the order.
I took the wrong shipment to the store, they refuse to refund me or ship me my laptop. .
I called best buy, showed them pictures of the incorrect items and they open a case.
Assuring me that I will get a refund and replacement. They decided concluded, I wont get a replacent or a refund either.
I dont know what was the reason why they emailed me that conclusion.
I don't understand any of this case and the way it was handled. I am so disappointed by Best Buy. My lenovo yoga9i laptop was 1,300.08 dlls.
I wish there was someone that could fix this issue for me.