There is barely any people working there. You have to wait quite a bit to exchange something. I ended up just returning the product, and ordered online to be shipped home.
Response from Best Buy
July 22, 2026
Hello, Omayra,
Thank you for taking the time to reach out to us here to share your experience. We understand how important excellent customer service can be, and we would be happy to take a closer look into any feedback you may have. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 191725.
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We look forward to assisting you there.
Price too High on everything!
Response from Best Buy
July 09, 2026
Hi there!
Thank you for sharing your thoughts on our pricing structure.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/FZHFRD, Instagram: https://bby.me/JpRxGc, or Twitter/X: https://bby.me/ljDYSn and reference Google review 185202 in the details you provide.
Bought CUBE Tracker from here. Im in the trial right now, so far so good I would recommend this tracker for your vehicles or equipment
Made an appt 2 exchange phone chargers in store. I was told 2 call the number on the product. The nunber was incorrect. Was given another number. Agents at both numbers said i should get the exchange in store. While doing the exchange, the males "helping me" still said I should've gotten help while on the phone! The visit b4 this, when i came in originally 4 the chargers, this white dude stuck 2 me like glue from the moment i walked in until i went 2 customer service. I was exchanging something I'd ordered from their app. I just came from their irving location. I was a walk in. I was greeted immediately, helped immediately in locating the items, then checked out very promptly. That's how it's done sw fort worth!