Best Buy Heritage Trace Parkway

I purchased an open-box TV from this location. The two employees at the store pickup area, Corbin and Eric, were quite helpful and easy to work with -- they helped me inspect the TV, they unwrapped it, and found a remote from another department so that I test the TV, and then bubble wrapped it again. They also helped me bring a TV that I was returning, to the returns area. I really appreciated their friendly attitude, and patience. Thanks guys!

I had an incredible experience at Best Buy thanks to Hari! I came in looking for laptop speakers, and not only did he help me find an awesome pair with lights I could set to purple (yes, purple!), but he was also impressively professional and knowledgeable every step of the way. What really stood out to me was how Hari didn’t just steer me toward the most expensive option like many others might. Instead, he asked smart questions about my setup first—what I’d be connecting the speakers to, what I was using them for, and what features were important to me. Because of that, he helped me choose the perfect speakers for my needs. They look and sound amazing! Hari made the entire experience easy, enjoyable, and genuinely helpful. If you want real advice from someone who listens and knows their stuff, go see Hari at Best Buy!

Very helpful service. The two young women were very friendly

Made a pre-order for a Best Buy Exclusive album but it never arrived. Other locations got their pre-orders but no one seems to know what happened to mine. Won’t be using them again.