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Frequently Asked Questions About Best Buy Heritage Trace Parkway

How do I check product availability at the Heritage Trace Parkway Best Buy?
How do I check my order status?
My local Heritage Trace Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Heritage Trace Parkway stores’ holiday hours?

Recent Reviews

4.2
(3493 reviews)
Michael M
June 02, 2026
4 out of 5
Always in and out with exactly what was needled.
B S
June 02, 2026
5 out of 5
This is the type of place I love but I hate because it hurts my wallet 😅😅😅
Taylor M
May 30, 2026
1 out of 5
Avoid for simple iPhone repairs! Update: they also stole my sim tray! Absolutely wild service. I was directed to come here from apple support for a battery replacement. Not only was I quoted two hours for a 30 minute repair, with an appointment, but when I showed up to pick up my phone I was informed they couldn’t complete it because they couldn’t get the screen off. (The main step in battery replacement mind you). The also broke my screen protector. Go to an Apple Store even if it’s further, this place cannot perform simple Apple repairs.
Response from Best Buy
May 31, 2026
Hello, Receiving terrible experience with having your iPhone repaired is upsetting. Let's discuss that interaction. Please mention review # 159301 when connecting withing us on a private social media link. Facebook (https://bby.me/BBkWHM) Twitter/X (https://bby.me/ehFZPf) Instagram (https://bby.me/HOA46k)
T. C
May 27, 2026
5 out of 5
just got a TV n earbuds

About Best Buy Heritage Trace Parkway

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