Always in and out with exactly what was needled.
This is the type of place I love but I hate because it hurts my wallet 😅😅😅
Avoid for simple iPhone repairs!
Update: they also stole my sim tray! Absolutely wild service.
I was directed to come here from apple support for a battery replacement. Not only was I quoted two hours for a 30 minute repair, with an appointment, but when I showed up to pick up my phone I was informed they couldn’t complete it because they couldn’t get the screen off. (The main step in battery replacement mind you). The also broke my screen protector.
Go to an Apple Store even if it’s further, this place cannot perform simple Apple repairs.
Response from Best Buy
May 31, 2026
Hello,
Receiving terrible experience with having your iPhone repaired is upsetting. Let's discuss that interaction. Please mention review # 159301 when connecting withing us on a private social media link.
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