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Best Buy Heritage Trace Parkway
Services Offered
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Frequently Asked Questions About Best Buy Heritage Trace Parkway
How do I check product availability at the Heritage Trace Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Heritage Trace Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Heritage Trace Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Heritage Trace Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3171 reviews)
Aprille
November 26, 2024
5 out of 5
Chose to go to the Alliance area Best Buy again to look for tvs. The gentleman helping us (Nate) was very well-versed about the staggering features and differences in the televisions. We went to lunch to discuss our options, and then returned to Nate again with a few more questions. He directed us straight to the tvs in question. Great, attentive, knowledgeable sales person - not pushy, polite, amicable - would go search him out again. Our new 77” OLED is being delivered Wednesday. Can’t wait. 👍🏼🙂
Fares A
November 22, 2024
3 out of 5
Like any other store nothing special
Response from Best Buy
November 22, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to locate the items I am looking for when I decide to shop in store. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64460152".
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Regards,
^Josh
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jennette s
November 20, 2024
5 out of 5
Rally friendly and helpful staff.
Courtney F
November 16, 2024
5 out of 5
My husband and I had to unexpectedly replace our TV, and everyone at this location really helped us out to make it an easy process. Great service :)