How do I check product availability at the Frisco Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Frisco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Frisco stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Frisco Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4268 reviews)
Raju D
February 26, 2026
5 out of 5
Good place for Electronics
Riri W
February 25, 2026
5 out of 5
Dan was such a great help , honestly everyone was! They greeted me at the door and helped me find the perfect camera thank you guys so much❤️
Response from Best Buy
February 26, 2026
Hi, Riri,
Thank you for sharing your reviews with us. We'd love to follow up and learn more about your experience over the phone and in store.
Please send a private message to us on Facebook (https://bby.me/giw4rb), Twitter/X (https://bby.me/w35p7k), or Instagram (https://bby.me/zs9aq0). When reaching out, please include "Google review 121874."
Janaki K
February 24, 2026
4 out of 5
Good, but was given false information about the laptop.
Karthick C
February 23, 2026
1 out of 5
Good place to purchase but not ideal to return
Response from Best Buy
February 23, 2026
Hi there,
Thanks for sharing this review. We're concerned to hear you feel this way and that you may have had trouble with a return. We'd be happy to discuss this further to understand your experience and provide any assistance you need. To do so, you can send a private message on one of our social media platforms, Facebook (https://bby.me/4u9kf8), Twitter/X (https://bby.me/4oyhbu), or Instagram (https://bby.me/kyqbhz) and mention your "Google review #121055," we'll be happy to look into this with you.