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Frequently Asked Questions About Best Buy Frisco

How do I check product availability at the Frisco Best Buy?
How do I check my order status?
My local Frisco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Frisco stores’ holiday hours?

Recent Reviews

4.1
(4101 reviews)
vinod k
July 12, 2025
1 out of 5
Waited nearly 15 minutes to pick up a product and no one responded or assisted. Completely unacceptable — no sense of urgency or customer care..
divyamani t
July 10, 2025
5 out of 5
Great staff! I was divided on which product to buy for home wifi mesh system and the representative was able to explain everything to me- irrespective of my purchase decision. Such experiences keep up the brick and mortar stores up and running! Again, kudos to great customer service!
Geoff R
July 09, 2025
5 out of 5
Kyle S in the Magnolia area is OUTSTANDING! I did a ton of research on TV's and Kyle is super knowledgeable answering questions and coming up with a great solution. Could not have done a better job. He went above and beyond with our home audio and video solution. It was better than I expected and I love our setup. From product knowledge to communication on the installs, Kyle went above my expectations. Great working with people who listen and care.
Ahmed N
July 08, 2025
5 out of 5
Christian from Geek Squad was incredibly helpful! He fixed my PC way faster than I expected, and explained everything clearly. Super professional and friendly — highly recommend!

About Best Buy Frisco

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