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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Frisco
How do I check product availability at the Frisco Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Frisco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Frisco stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Frisco Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4370 reviews)
Travis S
April 10, 2026
1 out of 5
I'm astounded at how many times I've gone to Best Buy, only to walk away disappointed.
Note: This location specifically charges $30 to recycle your TV, even a mid-sized 45" one. $30!
Response from Best Buy
April 10, 2026
Hello,
Thank you for sharing your feedback with us. We understand finding that there was a charge to recycle your TV, when you weren't expecting one, isn't ideal.
We do provide the full details of our Recycling program on our website, so you know what to expect here: https://bby.me/6ktYsn. That said, if you have any questions or would like to have your feedback documented on our corporate level, feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/WK8UEl), Twitter/X (https://bby.me/Osaw7R), or Instagram (https://bby.me/518st1), and refer to your "Google review #140275".
RK S
April 06, 2026
5 out of 5
I really love visiting this store because I get enough help from their sales associates comparing products and also offering the best sales process to help me purchase what I'm looking for. Good service overall.
J K
April 06, 2026
5 out of 5
I like this location, don't expect too much though. There is plenty staff to help you which I like.
Leslie W
April 06, 2026
1 out of 5
Ed gets 5 stars….others literally watched me walk around in a circle and avoided eye contact so I wouldn’t ask for assistance or they just didn’t want to help. If it wasn’t NECESSARY for my purchase today I would’ve walked out. Thank you Ed!!!