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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Frisco
How do I check product availability at the Frisco Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Frisco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Frisco stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Frisco Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4098 reviews)
Geoff R
July 09, 2025
5 out of 5
Kyle S in the Magnolia area is OUTSTANDING! I did a ton of research on TV's and Kyle is super knowledgeable answering questions and coming up with a great solution. Could not have done a better job. He went above and beyond with our home audio and video solution. It was better than I expected and I love our setup. From product knowledge to communication on the installs, Kyle went above my expectations. Great working with people who listen and care.
Ahmed N
July 08, 2025
5 out of 5
Christian from Geek Squad was incredibly helpful! He fixed my PC way faster than I expected, and explained everything clearly. Super professional and friendly — highly recommend!
Sai K
July 08, 2025
5 out of 5
I had a fantastic experience thanks to Ken! From the moment I walked in, he took the time to understand my needs and patiently walked me through all the camera options. He even gave a detailed knowledge session to help me better understand the features and differences—something I really appreciated as someone still learning about photography.
Ken’s photography skills clearly show—he’s definitely a subject matter expert when it comes to cameras. With his guidance, I was able to choose the camera that perfectly suits my needs. His professionalism, passion, and honest recommendations made the whole process smooth and enjoyable.
Highly recommend asking for Ken if you’re planning to buy a camera!
Justin W
July 08, 2025
5 out of 5
Great store. Usually has what I need in stock.