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Frequently Asked Questions About Best Buy Frisco

How do I check product availability at the Frisco Best Buy?
How do I check my order status?
My local Frisco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Frisco stores’ holiday hours?

Recent Reviews

4.1
(4167 reviews)
Denzel A
September 12, 2025
5 out of 5
Purchased by new NIKON through Ken from here. Extremely knowledgeable - he was fantastic to work with and looking forward to working with him in the future. Thanks Ken for all of the support and appreciate our partnership. Best Buy needs more employees like you!
Julio O
September 11, 2025
5 out of 5
Great service. Always employees looking to help people.
Silvester J
September 11, 2025
1 out of 5
Had the worst customer experience at this store. I asked one of the Asian guys in the smartwatch section a question and he told me that my question was stupid. He came off very disrespectful and was unwilling to help. I won't be shopping at this store again.
Response from Best Buy
September 11, 2025
Hello Silverster, Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/0siqes), Twitter/X (https://bby.me/m5osqb), or Instagram (https://bby.me/rdktjd). Please send us a private message or DM to complete the documentation process. Please also reference Google Review, #42305.
chris l
September 10, 2025
5 out of 5
Awesome!! They worked with me since I am deaf..they took time to write and communicate with me!!

About Best Buy Frisco

bestbuy.com