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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Frisco
How do I check product availability at the Frisco Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Frisco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Frisco stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Frisco Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4375 reviews)
Rano A
April 19, 2026
5 out of 5
I can’t say enough about the excellent experience we had with Mustafa, the supervisor. We came to the store just to browse clothes dryers, with no intention of making a purchase. However, we were fortunate to meet someone as knowledgeable and patient as Mustafa. He took the time to answer all of our questions thoroughly, which ultimately gave us the confidence to buy our dryer there—along with the warranty.
He truly understood our needs and guided us in making the right decision. Thank you, Mustafa, for your outstanding help. We will definitely return for all our future purchases.
Sai K
April 12, 2026
5 out of 5
This place is huge and best for electronic lovers. They had gaming chairs and laptops to get some experience. They also provide good information about the products when we ask them, they are giving us good suggestions.
They should have more offers on laptops and other items. I have not seen gaming experience in many other stores.
Parking is plenty as usual.
Donovan M
April 12, 2026
3 out of 5
Best to take the electronics to your car yourself than wait but clean organized store is good
Travis S
April 10, 2026
1 out of 5
I'm astounded at how many times I've gone to Best Buy, only to walk away disappointed.
Note: This location specifically charges $30 to recycle your TV, even a mid-sized 45" one. $30!
Response from Best Buy
April 10, 2026
Hello,
Thank you for sharing your feedback with us. We understand finding that there was a charge to recycle your TV, when you weren't expecting one, isn't ideal.
We do provide the full details of our Recycling program on our website, so you know what to expect here: https://bby.me/6ktYsn. That said, if you have any questions or would like to have your feedback documented on our corporate level, feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/WK8UEl), Twitter/X (https://bby.me/Osaw7R), or Instagram (https://bby.me/518st1), and refer to your "Google review #140275".