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Frequently Asked Questions About Best Buy Frisco

How do I check product availability at the Frisco Best Buy?
How do I check my order status?
My local Frisco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Frisco stores’ holiday hours?

Recent Reviews

4.1
(4304 reviews)
Ahmad T
January 12, 2026
1 out of 5
Ordered stove top and oven, they dropped them and rescheduled installation took ages to reschedule due to long wait times, finally installer comes and installs oven even though I confirmed a day ago that they need to install both and guess what he didnt haul away the old one. Very frustrating to work with them and get someone to answer. Costco is much faster and much better to work with
siddhant s
January 12, 2026
1 out of 5
The issue here is not just Best Buy’s policies, but how poorly they are communicated and enforced at the store level. Had issues with my product return and credits received. Unfortunately the team itself lacks proper knowledge to explain the same to the customer.
Sarfaroz R
January 09, 2026
5 out of 5
I ordered something from a 3rd party but it was gonna take about a week to be delivered. Alternatively, they offered to pick it up from Best Buy depending on which location had it stock. I was able to pick it up the next day. Pretty smooth process. You also get to keep the discounts and promotions from the original seller. 5 stars for Best Buy for providing this service.
Christopher W
January 08, 2026
5 out of 5
Great

About Best Buy Frisco

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