Excellent customer support by Kenneth & his colleague at the back (Geek Auto) when I went to get my camera fixed for my car. They both were very patient, accommodating to queries and really made it a pleasure to interact with them. Thanks !
Got a new laptop here and it was a great shopping experience.
Ordered stove top and oven, they dropped them and rescheduled installation took ages to reschedule due to long wait times, finally installer comes and installs oven even though I confirmed a day ago that they need to install both and guess what he didnt haul away the old one. Very frustrating to work with them and get someone to answer. Costco is much faster and much better to work with
siddhant s
January 12, 2026
The issue here is not just Best Buy’s policies, but how poorly they are communicated and enforced at the store level. Had issues with my product return and credits received. Unfortunately the team itself lacks proper knowledge to explain the same to the customer.