Best Buy Frisco

07192026 11:00 In response to BB response... My response is documented here. I have no facebook, instagram or whatever the other social media platform was! The bottom line is that Best Buy does NOT seem remotely interested in caring for potential customers. The $1000 3D printer was a WANT not a NEED! Yall NEED to know the difference! 07192026 10:00 Well they MIGHT be ok except when you call the store you have to deal wot AI nonsense before you can talk to a real person. This is the second Best Buy i have called ! This time AI sent me to geek squad. Person couldnt half speak english. Told her i wanted the manager she say manager is off on sunday so i said the person in charge ... went back and forth and when she FINALLY figured out i wanted the store not geek squad she offered to give me the store number? What is wrong with these places ... the STORE number is what transferred me to geek squad when in turn said they could NOT transfer me back I guess Best Buy does NOT want my $1000 today (or any day unless they decide to act better) Should be called worst buy

Good place to buy electronics

Outstanding Service from Jordan! ​"I recently had an amazing experience shopping for an appliance package and a TV at the Best Buy in Frisco. We worked with Jordan, and he was absolutely fantastic. He is a truly skilled sales professional who genuinely listens to his customers. ​We had initially picked out a refrigerator, but I realized afterward that I didn't like it because it lacked an internal water dispenser. Jordan didn't miss a beat. He immediately jumped in to solve the problem, using his expertise to find us an alternative product from the exact same brand that had all the features we wanted. His problem-solving technique, patience, and helpful attitude turned what could have been a stressful situation into a perfect shopping experience. If you go to this location, definitely ask for Jordan!"

Check out employee had a very bad attitude. Her mood turned completely sour as soon as I rejected the warranty and when I asked for a bag, she said, I don’t think you need one. So rude