Best Buy Frisco

The employee and store manager was not honesty and very rude. What the manager said is completely different from what was told by the online customer service. And she said, she doesn’t care what the customer service said. She escalates the situation instead of getting things resolved in a nice way. They don’t greet people and never smile even customers ask nicely. Not professional at all. Will never trust bestbuy and will never come to this worst bestbuy store. People be aware Edit: I went to another bestbuy. Though they still talk differently than the online customer service but they are very polite and explain the details and apologize for the confusion. In the Frisco store, the manager said sorry with bad attitude like a procedure and later said she took back her apology. What a terrible supervisor, and that’s why the some employees are the same too. Bestbuy needs to train their employees including the terrible store manager better at Frisco store.

I have bought several Samsung Frame TVs and other items from this location. Their selection and stock is good and service is great.

Went in the buy several items, was ignored and never helped. Still attempted to buy a few things I had found and went to register where no one was there to check anyone out and several employees walked right buy seeing me and neither said anything or made any effort to communicate or help. I set the items down and walked out. Far be it for me to beg a company to spend my money there. Microcenter it is, then. Advise anyone else to find another place to shop.

I had a ton of questions about two different products and was assisted by Aris. Aris was completely knowledgeable on the products and answered all of my questions about store offerings and services by geek squad. Thank you so much for your help today Aris !