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Frequently Asked Questions About Best Buy Frisco

How do I check product availability at the Frisco Best Buy?
How do I check my order status?
My local Frisco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Frisco stores’ holiday hours?

Recent Reviews

4.1
(4344 reviews)
L F
March 06, 2026
1 out of 5
I paid them for a phone and activation. They told me they could not activate it, and take it to Verizon. I took it to Verizon, they want to charge me an additional $40 to activate on top of what I already paid Best Buy!
Response from Best Buy
March 06, 2026
Hello, Thanks for taking the time to let us know about your experience. We understand your concerns with needing to pay an additional fee to activate your phone. We would like to take a look into this matter, to see what happened and document your feedback. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 126470 in your message to us. X: https://bby.me/lebohd Facebook: https://bby.me/dwdnk8 Instagram: https://bby.me/2oo8f3
Petr P
March 05, 2026
3 out of 5
Don’t sell unlocked iPhone 17
Emily R
March 04, 2026
5 out of 5
Outstanding customer service from Jourdan. His knowledge, assistance, and kindness were exemplary.
Navaz D
March 03, 2026
5 out of 5
Had the pleasure of working with Mendelson, a designer at Best Buy. That guy knows his stuff! Seriously, he pretty much had all the info you would need across departments. Very friendly guy too! And his supervisor, Mustafa checked in on us as well to make sure we were all taken care of. I don't usually shop in store but it was really nice to get this level of customer service and product knowledge

About Best Buy Frisco

bestbuy.com