How do I check product availability at the Frisco Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Frisco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Frisco stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Frisco Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4402 reviews)
Christopher L
May 28, 2026
5 out of 5
I got all of my help from Jordan when I needed to get TVs and Soundbars for our home. He was extremely knowledgeable and got me to change brands when I was dead set on what I wanted coming in. Had all the details and broke down the differences between models. He was 100000% right. TVs and Soundbars are all set up and everything is perfect. He knows his stuff..
Christopher M
May 27, 2026
1 out of 5
Trash Best Buy. Got curb side for a phone case and it was sent to a different email so I came inside, luckily I did that because it took them forever to find my product. The product case came tore up and ripped. On top of that the guy who brought it scanned it put it down and just walked away. We had to ask if we were done. Fire everyone and restart. Trash
Sumoe S
May 26, 2026
5 out of 5
Super friendly staff
Drake F
May 24, 2026
1 out of 5
Bought a $700 phone cash 20 days ago and the screen broke without me dropping it or damaging the phone in any way. Took it in and had one of the managers laugh at me while saying there's nothing they could do. Bad business and apathetic, disrespectful employees.