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Frequently Asked Questions About Best Buy Frisco

How do I check product availability at the Frisco Best Buy?
How do I check my order status?
My local Frisco Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Frisco stores’ holiday hours?

Recent Reviews

4.1
(4319 reviews)
Dipti K
February 01, 2026
1 out of 5
Purchased a Sony XR-77A80J OLED TV from Best Buy in 2021. Within four years, it experienced a complete OLED panel failure (four red blinking lights) and is no longer usable. I contacted Sony Customer Relations multiple times, but no repair, replacement, or goodwill offer was provided. For a high-end flagship TV, this lifespan and lack of support are disappointing and have greatly affected my confidence in both Sony and Best Buy.
Christopher N
February 01, 2026
5 out of 5
Great service. Nice person, letting me pass all the old Switch data to the new one.
Alice K
January 27, 2026
5 out of 5
Great appliances, delivery and customer service!
Denise W
January 25, 2026
5 out of 5
Got help very quickly and was out in less than 10 minutes! Great staff and the store seemed well stocked. Got just what I needed and wasn't "pushed" toward the more expensive options. Then was checked out right there in the back of the store. No lines... I'll be back there when I need anything!

About Best Buy Frisco

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