Best Buy Frisco

I went to pick up an online order and wanted to look at the lenses again to make sure I made the right decision. Ken stopped and asked me if I needed assistance. I informed him why I was there and boy was I happy I ran into him. He was so knowledgeable about cameras and lenses. So much so, that I would believe him if he said he’s the one who invented them. After thoroughly going over similar lenses at higher and lower price points, I was confident I made the right decision. Thank you, Ken! As far as the rest of the store experience, there is a huge selection at this location verse the store near me in North Frisco. Thank you!

nice n quick response team

⭐⭐⭐⭐⭐ 5/5 Stars – Outstanding Customer Service from Mr. Ken! As someone who has been going through some hard times. I want to take a moment to recognize Mr. Ken at Best Buy for providing such an exceptional customer service experience! From the very beginning, Mr. Ken was incredibly kind, welcoming, professional, and genuinely willing to help. What stood out to me the most was his patience and his ability to explain everything thoroughly while maintaining such a positive and friendly attitude. Not once did I feel rushed, pressured, or uncomfortable asking questions. Instead, Mr. Ken took his time to make sure I understood everything, answered my questions thoughtfully, and made the entire experience enjoyable. It’s refreshing to encounter someone who not only knows what they’re talking about but also genuinely cares about making sure customers feel confident and satisfied. Mr. Ken is a perfect example of what excellent customer service should look like. His professionalism, patience, kindness, and positive energy truly made a difference in my experience. Best Buy, if you’re reading this, Mr. Ken absolutely deserves recognition and, more importantly, a RAISE! Employees like him are the reason customers feel valued and want to return. His dedication should not go unnoticed. Thank you again, Mr. Ken, for going above and beyond. Best Buy is fortunate to have someone like you representing their company. Keep up the outstanding work!

Had dash cam installed. It was done quickly and done correctly. Young man made sure to help me set up app on phone and show me how to use it.