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Frequently Asked Questions About Best Buy Eldorado Pkwy
How do I check product availability at the Eldorado Pkwy Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eldorado Pkwy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eldorado Pkwy stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eldorado Pkwy Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2877 reviews)
Richard B
July 13, 2026
5 out of 5
Washing machine died so I looked around for best price and Best Buy had it. $600 machine for $400. Delivery next day for free. Super nice delivery people. Took out of box and set it in place. We'll done everyone
Beverly C
July 10, 2026
5 out of 5
Sales person was great. Very, very knowledgeable and helpful and friendly
Kalim U
July 03, 2026
4 out of 5
Great customer service
Banu R
July 01, 2026
2 out of 5
I genuinely appreciate the value of a brick-and-mortar store. I am someone who prefers to touch and feel products before purchasing, and I actively seek out the expert advice that only an in-person retail environment can provide. Unfortunately, my recent experiences at this Best Buy location have left me completely disillusioned.
I visited twice recently. Once looking for camera accessories and again to select a dash cam for my car. On both occasions, I was prepared to purchase on the spot, preferring immediate gratification and expert guidance over the convenience of online shopping.
Both times, I was met with a total lack of interest from the staff. Despite spending time in the store and attempting to engage with associates, I was left waiting for over 20 minutes without a single offer of assistance. It feels as though there is a prevailing assumption that customers are merely "showrooming" and have no intention to buy, which creates a self-fulfilling prophecy. Because of this indifference, I left without the products I intended to purchase.
It is a darn shame to see this level of service in a physical retail space. When the human element of "expert advice" is removed, there is no longer a compelling reason to visit, and I will be taking my future business elsewhere.