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Best Buy Eldorado Pkwy
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Eldorado Pkwy
How do I check product availability at the Eldorado Pkwy Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eldorado Pkwy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eldorado Pkwy stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eldorado Pkwy Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2712 reviews)
Julius N
August 26, 2025
5 out of 5
I bought a tablet for my son. I was helped by an associate who was well informed. He helped me choose the right tablet for my son.
sree h
August 24, 2025
1 out of 5
I had a very disappointing experience at this Best Buy Geek Squad location, which is supposed to be a certified Apple service provider. The support was extremely poor—agents kept toggling between one another without providing any real resolution, and I had to explain my issue multiple times. Unfortunately, they didn’t seem to have the knowledge or expertise required to understand or troubleshoot the problem.
On top of that, the overall customer management was very inefficient with no clear process in place. It became obvious that they prioritize Geek Squad customers over Apple support needs, which makes this location unfit for anyone seeking proper Apple service.
I would not recommend coming here for Apple-related repairs or support.
Response from Best Buy
August 24, 2025
Hello, Sree,
I appreciate you taking the time to write us regarding your Apple product situation. Having the Geek Squad Team look into your electronics is supposed to make these types of situations simple. This is not the experience I want for you, and I’d like to get this looked into further for you.
First, will you please send us more details? Please message us through our social media channels on Instagram (https://bby.me/dsnnz3), X/Twitter (https://bby.me/g2d22n) or Facebook (https://www. https://bby.me/xq1i4x) with the details of your situation. Also add Google Review 63721065. We look forward to hearing from you.
Sincerely,
^Deysha
B J
August 23, 2025
5 out of 5
Great store and great employees, always helpful!
Even if you walk in and ask a dumbass question like "I want to see EVERY chest freezer you have in the back before I buy one" then end up buying the cheapest one that was already on display.
Carolyn P
August 17, 2025
1 out of 5
Terrible service, employees were rude, told me I couldn’t wait for my order to just go home, also told me to cancel online order and just buy in store? Who tells their customers not to use their credit card? All in all a maddening experience, won’t buy from Best Buy ever again
Response from Best Buy
August 18, 2025
Hello, Carolyn,
We certainly understand how you must be feeling after multiple issues occurred while looking for assistance with a recently placed order. We would be happy to connect with you and be able to look further into this situation together. Please contact our team by sending us a private message on social media, so we can partner you with a specialist.
- Facebook (https://bby.me/gbmrf0)
- Twitter/X (https://bby.me/ngllxp)
- Instagram (https://bby.me/02x0nm)