Everyone helped me find exactly what I needed. There knowledge was beyond helpful!
The customer service is worst at this store. Billing, those multiple store managers are still in need of people facing skills. They never have answers to many questions, staff don’t care even if you wait an hour seeking help. I have bought multiple appliances at this store few years back when they used to be great. Better stay away from this shop. The employees at this shop have to learn from other Best Buy shops in town.
Response from Best Buy
July 15, 2025
Hey, Kris.
Thank you for providing this feedback. We can definitely understand wanting to get help that is courteous, consistent, and knowledgeable. If you still need some assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #15325.
Sincerely,
^ Jason
I recently purchased a TV and a few other items from Best Buy, and we had an awesome experience thanks to Joseph. They were all incredibly helpful, friendly, and knowledgeable.
Joseph took the time to answer all of our questions and helped us find exactly what we needed without any pressure.
We truly appreciated the excellent customer service and the time they took to help us. Shoutout to the Best Buy team for making it such a great experience!
Great place for electronics. Helpful staff