Employees are a pain to deal with, making weird faces at me and honestly you should go to micro center,Best Buy never has anything in stock and everything is always overpriced, and nobody that works there know what they are talking about
Scheduled a TV install appointment a couple of weeks ago. My window today was 7a-7p. Around 2p I hadn’t heard a more specific window. Called and was told there was some kind of mixup and they rescheduled me 9 more days out. Took today off work and they refused to reimburse any of the install costs. I’m a total tech member and am very disappointed they had some kind of mixup that I only heard about when I called.
Sravan R
February 13, 2026
Bought a SIM card and the staff responded quick and kind
Carlos, manager of this store, is most unhelpful. The store has not been helpful nor honoring of an item that needs to be returned. I had to call corporate to report him and the situation. Do better Best Buy’s
Response from Best Buy
February 12, 2026
Hello. To have difficulties with a return can be frustrating. We would be happy to take a look into this for you if needed and assist in any way we can.
Please feel free to reach out to us on any of the following:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuy Support
Thanks!