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Best Buy Eldorado Pkwy
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Eldorado Pkwy
How do I check product availability at the Eldorado Pkwy Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eldorado Pkwy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eldorado Pkwy stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eldorado Pkwy Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2654 reviews)
melissa o
May 30, 2025
5 out of 5
Joseph noticed I was looking for an item but wasn’t sure where to find it. He caught my attention, looked up the item, and brought it to me. My visit was nice and easy. Thanks Joseph!
Tyler B
May 23, 2025
5 out of 5
I went and visited this store on Friday May 23rd. I had an issue with a product and went to the customer experience desk. I worked with 2 wonderfully employees. One was a women, and the other was a manager. I regret getting their names, but they deserve to be recognized and shout out for their professionalism, and customer service experience. They both went above and beyond to treat me a customer as someone they have done business with for years. Great location, and great employees. I’ll keep bringing my business to this location, and recommend it to my friends, family, and colleagues. Whoever runs this store recognize you have great people here. Shout them out and reward them for their talent and service. You guys are rock stars!
Tina S
May 18, 2025
5 out of 5
I had a great customer experience at the Best Buy in Frisco. The gentleman that helped me was very knowledgeable and answered all my questions.
Hemanth N
May 16, 2025
5 out of 5
Great customer service. I lost my unopened air pods pro 2 receipt and didn’t know what to do with it. The customer service professional and the store manager spent almost 30 mins patiently figuring out how they can help me exchange it for a different and better product. Went above and beyond. Another reason why physical stores are always winning the competition with e commerce!