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Best Buy Eldorado Pkwy
Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Eldorado Pkwy
How do I check product availability at the Eldorado Pkwy Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eldorado Pkwy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eldorado Pkwy stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eldorado Pkwy Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2821 reviews)
Sandesh R
March 16, 2026
1 out of 5
Poor service, people who work here are absolutely lazy. I scheduled for the pickup at 11 AM and they said it'll be ready in an hour but it's still not ready by this time(4:22 PM).
Response from Best Buy
March 16, 2026
Hello there, Sandesh!
Thank you for taking the time to reach out on Google with a review. We strive to make every online order a seamless process from start to finish. I completely understand the need for support if any part of the process doesn’t go as expected. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #130138 in your message. You can find us here:
Facebook (https://bby.me/vuRxHr)
Twitter/X (https://bby.me/ON5T0Y)
Instagram (https://bby.me/D02nMY).
Mongo P
March 14, 2026
5 out of 5
Very friendly and helpful staff
Tammy T
March 13, 2026
5 out of 5
Today, I was in BestBuy to purchase a few items. I was not familiar with the location of the items on my list. ROMAN, a young man from the GEEK squad was happy to help me find the items on my list! I am forever grateful to him for helping me find everything on my list. ROMAN went above and beyond today! Please make sure you give my thanks to this very smart young man!
Traveler 1
March 12, 2026
1 out of 5
Trying to get a live person is ridiculous No one ever answers the phone and you're put on hold for at least 30 or 45 minutes! Absolutely ridiculous!! You have a better chance at winning the lottery been trying to get a hold of a live person
Response from Best Buy
March 12, 2026
Hi there,
Thanks for sharing this review. We're concerned to hear you've had trouble getting help when calling us. If you need any assistance, or would like to discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/3VVDYe), Twitter/X (https://bby.me/uVYbfm), or Instagram (https://bby.me/FZRmXu). Please include the Google Review reference number #128551 when reaching out.