Never visit this store. Very rude and arrogant customer service. I understand it is holidays time and bit crowded, respect their time and patiently waited for my turn and when my turn comes, they behave like a busiest person and work for a busiest store in the world. No proper response to our questions. No value to customers and their time. Thought of buying electronics but left the store with upset. Will never come back.
Response from Best Buy
December 01, 2024
Hi Vamsi,
Thanks for sharing this review with us here. I'm concerned to hear about this experience that you had in our store, and I can understand that it would be disappointing if the service you received didn't meet expectations. We'd be happy to discuss this further with you to ensure this feedback is documented, as well as provide any further assistance that you need. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64499811 so we can assist.
Thanks,
^Caleb
Will and Andrew were the best and the info and help I received was absolutely out of this world couldn’t have asked for a better service answered every single question with ease when we were trying to decide on a TV for our home and a gaming monitor for myself. Best service I’ve received in a long time and will be back for more. Made us feel welcome and appreciated. Thank you
Manantiel G
November 30, 2024
Ask for Andrew or Will they really know what they are talking about I had the best help ever they are patient and understanding and explain everything so easily. Thanks for your help you made my shopping go so smoothly 🤩 😍 my tv and monitor
Stephanie O
November 29, 2024
Thank you to Charles made Black Friday easy!!!