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Frequently Asked Questions About Best Buy Eldorado Pkwy

How do I check product availability at the Eldorado Pkwy Best Buy?
How do I check my order status?
My local Eldorado Pkwy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Eldorado Pkwy stores’ holiday hours?

Recent Reviews

4.1
(2654 reviews)
melissa o
May 30, 2025
5 out of 5
Joseph noticed I was looking for an item but wasn’t sure where to find it. He caught my attention, looked up the item, and brought it to me. My visit was nice and easy. Thanks Joseph!
Tyler B
May 23, 2025
5 out of 5
I went and visited this store on Friday May 23rd. I had an issue with a product and went to the customer experience desk. I worked with 2 wonderfully employees. One was a women, and the other was a manager. I regret getting their names, but they deserve to be recognized and shout out for their professionalism, and customer service experience. They both went above and beyond to treat me a customer as someone they have done business with for years. Great location, and great employees. I’ll keep bringing my business to this location, and recommend it to my friends, family, and colleagues. Whoever runs this store recognize you have great people here. Shout them out and reward them for their talent and service. You guys are rock stars!
Tina S
May 18, 2025
5 out of 5
I had a great customer experience at the Best Buy in Frisco. The gentleman that helped me was very knowledgeable and answered all my questions.
Hemanth N
May 16, 2025
5 out of 5
Great customer service. I lost my unopened air pods pro 2 receipt and didn’t know what to do with it. The customer service professional and the store manager spent almost 30 mins patiently figuring out how they can help me exchange it for a different and better product. Went above and beyond. Another reason why physical stores are always winning the competition with e commerce!

About Best Buy Eldorado Pkwy

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