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Best Buy Eldorado Pkwy
Services Offered
Geek Squad Services
Apple Shop
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- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Eldorado Pkwy
How do I check product availability at the Eldorado Pkwy Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eldorado Pkwy Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eldorado Pkwy stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eldorado Pkwy Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2558 reviews)
Vamsi K
December 01, 2024
1 out of 5
Never visit this store. Very rude and arrogant customer service. I understand it is holidays time and bit crowded, respect their time and patiently waited for my turn and when my turn comes, they behave like a busiest person and work for a busiest store in the world. No proper response to our questions. No value to customers and their time. Thought of buying electronics but left the store with upset. Will never come back.
Response from Best Buy
December 01, 2024
Hi Vamsi,
Thanks for sharing this review with us here. I'm concerned to hear about this experience that you had in our store, and I can understand that it would be disappointing if the service you received didn't meet expectations. We'd be happy to discuss this further with you to ensure this feedback is documented, as well as provide any further assistance that you need. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64499811 so we can assist.
Thanks,
^Caleb
Aaron H
November 30, 2024
5 out of 5
Will and Andrew were the best and the info and help I received was absolutely out of this world couldn’t have asked for a better service answered every single question with ease when we were trying to decide on a TV for our home and a gaming monitor for myself. Best service I’ve received in a long time and will be back for more. Made us feel welcome and appreciated. Thank you
Manantiel G
November 30, 2024
5 out of 5
Ask for Andrew or Will they really know what they are talking about I had the best help ever they are patient and understanding and explain everything so easily. Thanks for your help you made my shopping go so smoothly 🤩 😍 my tv and monitor
Stephanie O
November 29, 2024
5 out of 5
Thank you to Charles made Black Friday easy!!!