No support staff available. Could not get any questions answered. The staff were not very helpful.
Response from Best Buy
March 20, 2026
Hello, Al,
We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/pefq0J), X/Twitter (https://bby.me/bGxzYL) or Facebook (https://bby.me/YlHfS6) with the details of your experience. Also add Google Review 132616. We look forward to hearing from you.
Poor service, people who work here are absolutely lazy. I scheduled for the pickup at 11 AM and they said it'll be ready in an hour but it's still not ready by this time(4:22 PM).
Response from Best Buy
March 16, 2026
Hello there, Sandesh!
Thank you for taking the time to reach out on Google with a review. We strive to make every online order a seamless process from start to finish. I completely understand the need for support if any part of the process doesn’t go as expected. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #130138 in your message. You can find us here:
Facebook (https://bby.me/vuRxHr)
Twitter/X (https://bby.me/ON5T0Y)
Instagram (https://bby.me/D02nMY).
Very friendly and helpful staff
Today, I was in BestBuy to purchase a few items. I was not familiar with the location of the items on my list. ROMAN, a young man from the GEEK squad was happy to help me find the items on my list! I am forever grateful to him for helping me find everything on my list. ROMAN went above and beyond today! Please make sure you give my thanks to this very smart young man!