Gregory P
January 04, 2026
Geek Squad is always super helpful and friendly at the Frisco, Texas location!
Genady K
December 30, 2025
Customer service is excellent, but the item what I got was damaged. No problem to exchange, but the new one still have some minor dent.
Calvin “
December 28, 2025
Very good prices and good deals
I bought a TV. While I was discussing which store to pick it up at, the cashier and another cashier exchanged glances and laughed quietly couple times. I felt really uncomfortable. The two people I was with said the same thing. I picked it up at a different store, and the service there was much better.
Response from Best Buy
December 27, 2025
Hello,
Thank you for your review. This experience does not reflect our service standards, and we'd like the opportunity to document this.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/066fb9)
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When reaching out, please mention it is regarding your Google Review 95801.
Kindest Regards.