Yohan 👎 not helpful at all
Response from Best Buy
August 16, 2025
Hello, Henry,
Thank you fo reaching out. It can be really frustrating when you don't receive the help you are expecting. If you'd like assistance or want to formally document your experience, please send a private message on social media. Please include Google Review 29979 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Regards,
^Meghan
Friendly informative employees.
Friendly customer service
Outstanding Support from a Talented Young Man at Best Buy named Winter
I recently had the pleasure of receiving exceptional assistance from a young man at Best Buy while my husband and I navigated some software issues. His knowledge and enthusiasm were evident from the start.
Not only did he patiently listen to our concerns, but he also quickly diagnosed the problems and provided clear, step-by-step solutions. His ability to simplify complex concepts made the entire process feel effortless.
It’s rare to encounter someone so dedicated to customer service, and we truly appreciated his commitment to ensuring we left satisfied. Thank you for having such a wonderful team member— Winter is a true asset to your store!
Highly recommend! 🌟