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Frequently Asked Questions About Best Buy Garland
How do I check product availability at the Garland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Garland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Garland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Garland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3533 reviews)
Kelly J
March 14, 2025
2 out of 5
The geek squad tried to figure out my computer problem but just wanted to reinstall my software and charge me $100 for it or $200 for a membership. I waited there for a long time too. But without a membership, I couldn’t leave my computer there. So I’ll have to figure it out myself it’s cheaper. Sad thing is that I do spend enough money at Best Buy.
Response from Best Buy
March 15, 2025
Hi, Kelly,
Thank you for taking the time to share your experience with Geek Squad. Please know that this is not how we want customers to feel. Our team would be happy to document this occurrence and look into this further. Please reach out to a live representative by sending a private message or DM that includes your full name, phone number, email and the location in question using one of our official social media platforms: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention Google Review 64926945.
Sincerely,
^Tina
christina o
March 13, 2025
5 out of 5
Robert and Winter @ Best buy Geek Squad Garland are the best ever. They have the best customer service skills. 5 stars and I recommend them as employees of the month/ year. Thank you guys for all you do!💫🗯🗯💭🗯🤎🤎🤎🤎🤎
eyuriel b
February 28, 2025
5 out of 5
Great staff
Peter C
February 27, 2025
5 out of 5
Went in to buy a sound bar and Noah was super friendly, knew what he was talking about, showed us demos for different options, recommended related items for what we were shopping for in a helpful manner not a “let me sell you more stuff” manner. Overall really happy with this shopping experience