Best Buy Garland

I want to take the time to recognize an outstanding Best Buy employee named **Jasmine**, who delivered truly exceptional customer service across multiple visits, not just once, but every single time I interacted with her. Over the course of several trips to the store, Jasmine helped me with a wide range of purchases for my family, including iPads, new laptops, an Amazon Kindle, PlayStation accessories, AirPods, and various other accessories. Each visit involved different needs, questions, and decisions; and every time, Jasmine was consistently patient, knowledgeable, and genuinely invested in helping us make the right choices. What stood out most is that her level of service never dropped. Whether I was making a major purchase or coming back with follow-up questions, Jasmine treated each interaction with the same high level of care, professionalism, and attention to detail. She took the time to understand what we needed during each visit, explained options clearly, and made thoughtful recommendations without ever being pushy or rushed. Jasmine has an incredible ability to make complex or overwhelming purchases feel easy and stress-free. She remembered prior conversations, anticipated needs I hadn’t considered, and ensured that accessories, devices, and systems worked together seamlessly. Her product knowledge is excellent, but what truly sets her apart is her consistency. It’s rare to receive such outstanding service repeatedly from the same associate. Because of Jasmine, I kept coming back to the store with confidence, knowing I would be taken care of. She transformed what could have been multiple stressful shopping trips into positive, smooth, and genuinely enjoyable experiences. That kind of reliability and care builds real customer loyalty. Jasmine represents the very best of Best Buy. Employees like her don’t just help customers; they create trust and long-term relationships. I will continue to seek her out specifically for future purchases and will confidently recommend her to friends and family. Please recognize Jasmine for her exceptional and consistent service. She absolutely deserves it. Thank you for employing someone who truly exemplifies excellence in customer care.

Roadie driver or someone stole my package and Best Buy refuses to replace or refund me. Terrible place to shop for your electronics. If you have a protection plan they also charge for you to ship your device out for repair. Save a headache and just buy from Amazon and stay away from this terrible company.

Nice folks

This bestbuy used to be good with Its return policy. Now they will make the impossible so it doesnt get return and as a customer who have purchased computers, electronic and other item here will go to other stores that values customers.