I stopped by Best Buy near Firewheel mall not only because it's a great place to shop but to visit the IT help desk. Because I wanted to have my cell phone checked to make sure no one was trying to hack into my cell phone when it was given me a hard time to access my online banking. I believe the young man name was Justin, who was helping everyone this day. Justin was very professional, very knowledgeable on what to look for on the IT side and what to look for, and he worked fast. On this day, there was a line of people waiting to see him for different reasons. Justin was the only person working in this area as he greeted each person with a smile as he helped us. The advice Justin gave was helpful, but the smile with the warm personality and the excellent customer service was icing on the cake. Thanks, Justin, for making this a wonderful visit for me and so many others. Thank you, Best Buy, for having Justin and so many others like him. This is what keeps me coming back to shop at Best Buy because it's not just the items you sell. It's the people who are selling the items that make your customers want to spend our money here. I give you 5 stars. 🌟🌟🌟🌟🌟 excellent customer service. clean store & safe environment, and friendly prices.
Great place! Jacob helped us with our new Dell laptop! Great person!
Needed an iPhone and wanted the process to go quickly. The woman who sold me the phone along with Owen at the IT desk made things extremely easy and stress free !