How do I check product availability at the Garland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Garland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Garland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Garland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3707 reviews)
Sergio E
January 13, 2026
1 out of 5
I went to the store to check phone i wait about an hour nobody attended me there was a guy helping two females who came after me so I have to live the store i never go back again
Response from Best Buy
January 13, 2026
Hello, thank you for taking the time to leave us a review. Being able to ask questions while shopping is important. Can you please reach out to us on Facebook (https://bby.me/r4t8h5), Twitter/X (https://bby.me/9c9scx), or Instagram (https://bby.me/cf6h4d) with more information about your experience? Please begin your message with "This is regarding my Google Review #104382".
Summer l
January 12, 2026
5 out of 5
Great place to shop for whatever you want
Andrew T
January 08, 2026
2 out of 5
Never have anything in stock or they do not honor that advertising 🙄
Response from Best Buy
January 08, 2026
Hello Andrew,
Thanks for reaching out and letting us know about the stocking issues. We can understand how this would hamper you experience We would like to see if we can help in any way. To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #102276 in a private message.
Facebook (https://bby.me/adr4vo)
Twitter/X (https://bby.me/dc0zf6)
Instagram (https://bby.me/41ly78)