How do I check product availability at the Garland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Garland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Garland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Garland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3701 reviews)
Francisco R
January 02, 2026
5 out of 5
Tienen un excelente asociado llamado Gerardo
Chris A
January 02, 2026
2 out of 5
Was let down by the lack of service and product in the store. Will check another location.
Response from Best Buy
January 02, 2026
Hi, Chris,
Thank you for your review. It can be frustrating when you can't find what you're looking for in a store. If you require assistance, please reach out on social media. Kindly include Google Review 99344 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sonny C
December 31, 2025
5 out of 5
Michael from Samsung was the best help I’ve ever had in this store. Absolutely the best guy to see especially if you need a Samsung phone. This guy rocked it. He knows his shit.
Maria O
December 31, 2025
4 out of 5
Clean and very attentive staff. The geek squad is a miss or hit when it comes to getting help.