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Frequently Asked Questions About Best Buy Garland
How do I check product availability at the Garland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Garland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Garland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Garland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3547 reviews)
P S
April 18, 2025
5 out of 5
Nice and friendly staff.
Lamar S
April 14, 2025
5 out of 5
Great customer service 👏
Fatima D
April 09, 2025
1 out of 5
To be honest if I could leave a 0 stars I would. Customer service is horrible. When doing a curbside pickup I waited for an hour for my stuff to be brought out on more than 1 occasion while the employees stood around the door chit chatting. Will not be shopping this location again 😡
Response from Best Buy
April 10, 2025
Hello, Fatima,
Thanks for reaching out and providing your feedback. When I go to my local store I expect to be checked out and leaving as soon as possible. so I can understand your disappointment. We would love to formally document your experience and do what we can to further assist you. If you have a minute, please reach out to us in a private message or DM. You can reach us at:
Facebook: http://facebook.com/BestBuy
Intagram: http://instagram.com/bestbuy
X: http://twitter.com/BestBuySupport
Please provide your full name, phone number, email, and your review number 65027428. We look forward to working with you.
Kind regards,
^Aaron
Mahi
April 06, 2025
5 out of 5
We came to this store to buy appliances as new home owners, and all the customer service was nice especially the store manager Ana she went above and beyond to get us a good deal... Thank you!!