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Best Buy Garland
3171 N George Bush Fwy
Garland, TX 75040
Services Offered
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More to Explore
Frequently Asked Questions About Best Buy Garland
How do I check product availability at the Garland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Garland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Garland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Garland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3439 reviews)
Curtis B
September 20, 2024
1 out of 5
Used to have cool stuff now it's just overpriced
Efficient H
September 17, 2024
1 out of 5
Bought Digital Photo Frame from Best Buy with 2yr manufacture warranty. Manufacture will not answer phone or respond to emails about product failure and warranty replace. Best Buy refused to help me get Manufacture to make good on the warranty. I assume because I didn’t buy a warranty from Best Buy???
Response from Best Buy
September 17, 2024
Hi there,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting support on your product.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64211527” when reaching out on social media.
Regards,
^Ravi
Kyung p
September 15, 2024
5 out of 5
Needed shopping
Erika Q
September 14, 2024
1 out of 5
NEW UNHAPPY BEST BUY SENIOR CITIZENS CUSTOMERS! My Parents Our new refrigerator was delivered today and the installation was incomplete. We were promised installation would include complete service as indicated on paper and by words at the time we were in the process of purchasing refrigerator. My parents asked delivery team to return refrigerator if they could not complete installation as promised. Best Buy Delivery member (J.Miranda) contacted a “manager” name Maria, who promised SHE would have someone call my Senior Citizens Parents Today to resolve the installation of refrigerator. Delivery Team left refrigerator, did not /,were not able to complete the installation and Maria or anyone contacted my parents back!
My Parents tried calling customer service and got nowhere. They told them they needed yo go yo the store if they needed yo speak yo manager!
My parents are in their 70s and 80s and cannot believe after they made a decision to spend their $ at Best Buy they have left My Elderly Parents in Limbo. No accountability, forced to keep something that is not to their satisfaction. Whatever happens to “customer matters” customer first? My parents have been without a refrigerator for almost 4 weeks, because they BELIEVED EVERY WORD BEST BUY PROMISED!
We urge Best Buy to attend to the installation order for Todays Appointment in Garland, Texas, Scheduled between 10-2pm today 9/14/2024 urgently seeking accountability and resolution from your Company!
PLEASE SHOW US BEST BUY IS BETTER THAN THIS!
Response from Best Buy
September 14, 2024
Hello Erika,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64201670. We look forward to working with you.
Regards,
^Aaron