Excellent service with accountable workmanship!!!
Purchase a Kenwood car audio deck last weak at Best Buy in Georgetown Texas and set up my install date with Leonardo Vasquez, manager of the car audio installation department. Showed up on the install date and dropped off my Runner. Leonardo and Rob G checked out my vehicle before the installation and discovered that my Alpine was working yet had a short keeping me from connecting my phone. They had gotten it working and showed me how to engage my handbrake to set up Bluetooth on my phone. So I got my money back and got my problem solved today because of the integrity of these two gentlemen at Best Buy Georgetown! They come highly recommend because they love what they do in helping their customers.
Thank you Rob and Leonardo at Best Buy! I'll be back for sure!
I've seen more life at a funeral home. Shelves were bare and lacked choices. The retail electronics store is definitely in decline. Really wish places to view products before purchase could stay relevant and around.
Response from Best Buy
August 24, 2025
Hello.
I know how important it is to have available products on hand while shopping with us. If you would like some help, or have any questions, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please reference your Google review number #34128.
Sincerely,
^ Jason
Expect great service and everything in stock at this location. Very happy with them. No wonder I keep returning!!
Beware when ordering online from Best Buy if you need timely delivery. My order was assigned to Roadie service, and no one picked it up and their website was showing wrong status that it’s gonna deliver on time, the unreliable delivery experience was disappointing. Other than that i couldn’t connect to a customer care agent even I waited in the line for more than 30 min.