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Frequently Asked Questions About Best Buy Georgetown

How do I check product availability at the Georgetown Best Buy?
How do I check my order status?
My local Georgetown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Georgetown stores’ holiday hours?

Recent Reviews

4.1
(1780 reviews)
jim p
August 02, 2025
1 out of 5
I have tried to call a Best buy store for the the past 15 minutes and cannot get through to the store itself. I keep getting redirected to a central call center and then told that I must call the store directly which I have done several times. I have been a best buy member for almost 20 years and have spent over $35K with them and I love best buy but this has been a ridiculous. The last time I won a special promotion for a medical device... All I want to do is check the status of my brand new laptop that I purchased from them last night. It shouldn't be this difficult to reach someone.
Response from Best Buy
August 02, 2025
Hello, Jim, Thank you for leaving us a review. As a consumer myself, I understand the importance of needing immediate assistance over the phone. However, all of our sales associates in stores are helping our customers in store. For additional support, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #23817” when reaching out on social media. Regards, ^Ruby
oscar G
July 27, 2025
5 out of 5
Good service to buy a laptop
Nick
July 27, 2025
5 out of 5
I came in very close to closing for a last minute grab (I don't like doing that) and was still greeted with a smile and helped when I needed to look for something specific.
Phillip S
July 26, 2025
2 out of 5
Not enough staff to provide immediate customer service.

About Best Buy Georgetown

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