Best Buy Georgetown

I purchased some cameras and the guy who was going to install was trying to show up 3 hours late to my scheduled appointment. I tried to reschedule it took 3 days and multiple phone calls and emails to get a new date. When I finally got an appointment a week later the guy who was suppose to install them called to ask if I had certain things to be able to install them. I told him I’m not sure what you need but you can check if I have what you need on the day off and he responded “I don’t get payed for that”. I payed an installation fee and he said “if you want to get them installed properly you need to hire your own electrician”. Um what? Then I tried to cancel the whole transaction because I was over it should not be this hard schedule and install cameras, I had to go thru multiple calls and an email to get that cancelled as well. Also I was told this was going to be escalated and was going to receive a call since the installer shouldn’t have said to me hire my own electrician, never got a call.

Georgetown Best Buy is literally "the Best". Such great experiences with both my recent purchases. The General Manager is so knowledgeable, friendly and courteous. Michael, who set up my new phone, even missed his lunch break to help me and Noah was so helpful with my purchases. Geek Squad is also great. Highly recommend doing business with the Georgetown Best Buy.

I simply had to stop in to verify my identity and they brought out and loaded the large screen TV

Location is great just off I35 in Temple TX. The store is outdated needs an upgrade. However with lack of foot traffic doubt that will happen. Low inventory but that is where we are today with nix stores.