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Frequently Asked Questions About Best Buy Georgetown

How do I check product availability at the Georgetown Best Buy?
How do I check my order status?
My local Georgetown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Georgetown stores’ holiday hours?

Recent Reviews

4.1
(1817 reviews)
Claude A
October 03, 2025
5 out of 5
Came when they said it would.
FOC
October 02, 2025
1 out of 5
Took my iphone in to repair the screen. They repaired the screen but my camera no longer works, GPS no longer works, the phones microphone does not work. Took the phone back they said we have to go to apple and will not refund my $300. DO NOT GO HERE FOR IPHONE REPAIRS THEY WILL DAMAGE YOUR PHONE
Response from Best Buy
October 02, 2025
Hello, Thank you for the review. We can understand your frustration with getting your phone repaired. I'd like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/t9oepy), Twitter/X (https://bby.me/sq14tr), or Instagram (https://bby.me/s6s7bm). If you can also include, Google Review 50868, in your message, it'd be appreciated.
Javier F
September 26, 2025
3 out of 5
Overall, well, I did not see good deals.
Response from Best Buy
September 27, 2025
Good morning! We are happy to know that you were able to find good deals during your visit and would like to know more about how we can improve your experience. Please send a private message to us at Facebook (https://bby.me/6p35z6), Twitter/X (https://bby.me/8r186y), or Instagram (https://bby.me/q3q13w). Be sure to include your name, phone number, email, and the phrase "Google Review 48561" so that we can tie it to your public post.
Ruth O
September 25, 2025
1 out of 5
Bad service in best buy store in Georgetown, long waiting time for assistance went to an employee to ask for help they said they’ll help us in a minute, that minute became an hour so I went up to this young lady and told her we been waiting for assistance and she apologized and said she’ll call someone but nothing we kept getting ignored and they would assist people that you come after us. So we left and went to Lowe’s which they help as soon as we got there.
Response from Best Buy
September 25, 2025
Hello Ruth, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience while trying to get assistance. This is not the kind of customer service we strive to provide. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/t9fobj), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 47529. Kindest Regards.

About Best Buy Georgetown

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