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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Georgetown
How do I check product availability at the Georgetown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Georgetown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Georgetown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Georgetown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1946 reviews)
Katherine R
June 15, 2026
5 out of 5
My 11 month old Lenovo laptop (which I LOVE) seemed to crash randomly at 7:30 tonight and my livelihood IS on my laptop.
Customer service was a lost cause so I grabbed my laptop and showed up to geek squad at the Georgetown store. Total hotmess btw BUT Jamie came up calm as a cucumber and was to my rescue plus VERY knowledgeable! No more than 10 minutes and patience from Jamie and everything was fixed! I didn’t even have an appt but I was seen, heard and helped! Customer service is all about the consumer being heard and assured that one way or the other you will be take care of. Jamie embodied every bit of that customer service level and more!
That is my job everyday so I’m a hard sell and Jamie got me from the jump!! She never brought it back to a tech, nothing. She was THE pro start to finish!
I rarely ever leave a review and nowadays positive reviews get left behind. I am in parking lot making sure this is notated!!!
Thank you Jamie Pham you ARE a rockstar!!
ChaCha
June 15, 2026
1 out of 5
BEWARE BEST BUY MEMBERSHIP IS A TOTAL SCAM.
They will refer you out to another company to fix devices and not honor and or the discounts on repairs that you pay yearly for. SAVE YOUR TIME AND MONEY
Kim M
June 15, 2026
2 out of 5
The store and Best Buy employees were friendly and helpful. Unfortunately, the AT&T representative was very aggressive. We repeatedly said we were just browsing and not interested in a new phone, but he kept trying to sell to us and held us up for about 35–45 minutes. It felt overly aggressive and made our shopping experience uncomfortable. Best Buy should reconsider allowing third-party sales representatives to approach customers this way, especially when it blocks aisles and prevents customers from browsing freely.
LI D
June 07, 2026
5 out of 5
You can find electronics, cell phones, washing machines, dryers among many other things, but the service is excellent.