Frequently Asked Questions About Best Buy Georgetown
How do I check product availability at the Georgetown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Georgetown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Georgetown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Georgetown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1838 reviews)
David H
November 07, 2025
2 out of 5
Kind of disappointed. I bought a computer from them in 2015 and they wont-work on it.
Response from Best Buy
November 07, 2025
Good Afternoon, David.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#65969" for reference. You can find us here:
Twitter(X):
https://bby.me/xquwp1
Facebook:
https://bby.me/5abhvr
Instagram:
https://bby.me/xwmikr
Tim W
November 07, 2025
5 out of 5
Great staff, friendly and knowledgeable.
Devipriya V
November 06, 2025
1 out of 5
We lost ~2000$ because of Best Buy Citi card purchase in addition to 3000$ original products cost.
It is not a best way to buy. Learnt it hard way.
Beware to be away from Best Buy citi card purchase.
Net-Net, there is none who can explain or help clarify this high charges.
Response from Best Buy
November 06, 2025
Hello there,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/ad0746), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 65653.
Kindest Regards.
Casimiro T
November 04, 2025
5 out of 5
Geek Squad Customer Service was great. Tommy did the best he could to help.