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Best Buy Georgetown
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Georgetown
How do I check product availability at the Georgetown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Georgetown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Georgetown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Georgetown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1780 reviews)
jim p
August 02, 2025
1 out of 5
I have tried to call a Best buy store for the the past 15 minutes and cannot get through to the store itself. I keep getting redirected to a central call center and then told that I must call the store directly which I have done several times. I have been a best buy member for almost 20 years and have spent over $35K with them and I love best buy but this has been a ridiculous. The last time I won a special promotion for a medical device... All I want to do is check the status of my brand new laptop that I purchased from them last night. It shouldn't be this difficult to reach someone.
Response from Best Buy
August 02, 2025
Hello, Jim,
Thank you for leaving us a review. As a consumer myself, I understand the importance of needing immediate assistance over the phone. However, all of our sales associates in stores are helping our customers in store. For additional support, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #23817” when reaching out on social media.
Regards,
^Ruby
oscar G
July 27, 2025
5 out of 5
Good service to buy a laptop
Nick
July 27, 2025
5 out of 5
I came in very close to closing for a last minute grab (I don't like doing that) and was still greeted with a smile and helped when I needed to look for something specific.
Phillip S
July 26, 2025
2 out of 5
Not enough staff to provide immediate customer service.