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Best Buy Georgetown
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Georgetown
How do I check product availability at the Georgetown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Georgetown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Georgetown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Georgetown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1844 reviews)
Susan S
November 24, 2025
1 out of 5
I made an appointment to have my cell phone battery replaced. Easy, right? No. I waited at least 45 minutes beyond my scheduled appointment time to talk to anyone. They then asked what kind of phone I had to see if they had the battery in stock! I got lucky they did (I guess) but then was told it would be two hours before it would be ready, wait what? So I reluctantly left my phone. I returned two hours later and was asked if I made an appointment to pick up my phone, omg. If no appointment, I would have to wait till everyone sitting there with appointments had been taken care of. At no time was I told I needed an appointment to pick it up. I immediately asked for a manager who gave me the same story, but did eventually agree to get my phone and simply hand it over. For fun, I checked to see when I would have been able to schedule an appointment to pick my phone up and it was the next day! Just sharing this so that others are aware because no information describing this process is provided beforehand. Process and customer mismanagement at its best!
Bill S
November 10, 2025
1 out of 5
Could not find anyone to sell me ear buds. Waste of time. Amazon just works
Response from Best Buy
November 10, 2025
Good Afternoon, Bill,
We certainly understand how you must be feeling after not getting the help you needed with finding the right ear buds while shopping with us. We would be happy to partner you with a specialist, and work to better assist you. Please feel free to send our team a private message on social media, so we can help.
- Facebook (https://bby.me/53parn)
- Twitter/X (https://bby.me/jajed4)
- Instagram (https://bby.me/wm286m)
Austin A
November 08, 2025
5 out of 5
I had my mother in-law visiting and her TV died. So I went online, found one in stock, bought it and chose curbside pickup. I received a text that it was ready under an hour later. Pulled up, sent a text, and they brought it out and loaded it for me. Awesome service!!
David H
November 07, 2025
2 out of 5
Kind of disappointed. I bought a computer from them in 2015 and they wont-work on it.
Response from Best Buy
November 07, 2025
Good Afternoon, David.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#65969" for reference. You can find us here:
Twitter(X):
https://bby.me/xquwp1
Facebook:
https://bby.me/5abhvr
Instagram:
https://bby.me/xwmikr