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Best Buy Georgetown
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Georgetown
How do I check product availability at the Georgetown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Georgetown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Georgetown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Georgetown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1806 reviews)
Robert C
September 08, 2025
1 out of 5
From 5 stars to 1
I had a great experience, all my questions were answered and I had purchased a product that would solve my problems.
I get home to find that the product doesn’t work. No big deal, I’ve got nothing going on today, so I head back to the store. The return process was handled swiftly and appropriately. The problem began when searching for a separate product better suited for my needs.
The gentleman in the back (that was supposed to be helping me) thought it was appropriate to speak to me as if I were brain dead, and got aggressive when I questioned him on the matter.
This man not only needs to be removed from his position but, also needs extensive therapy to rectify whatever is causing him to hurt so badly inside that he must take it out on shoppers.
I will NEVER return to this location.
Jennifer B
September 07, 2025
3 out of 5
Staff was not very helpful and the products available were very limited.
Response from Best Buy
September 09, 2025
Hello, Jennifer,
Best Buy strives to provide a shopping experience where you can easily find the items you are looking for in a friendly and supportive environment. So, we certainly understand how you are feeling after your visit did not meet this expectation. We would love to partner with you and review these concerns together. Please feel freee to send our team a private message on social media, so we can help.
- Facebook (https://bby.me/o2tfd8)
- Twitter/X (https://bby.me/7kbb1x)
- Instagram (https://bby.me/bx25wa)
Lindsey H
September 02, 2025
1 out of 5
Terrible experience all around. Buy your appliances anywhere else. If you buy here, don't bother with the geek squad warranty. Almost 3 weeks waiting for repair with 3 canceled appointments with no information given and nothing but terrible customer service. I have called over 15 times, each time saying "A technician will be there within 30 mins" Someone has yet to actually show up and look at my washer. When calling the store they divert you to the same call center. Avoid buying appliances here AT ALL COSTS.
Luis V
August 31, 2025
2 out of 5
This store offers items that they don’t have in stock and you can’t get from anywhere because is out of stock
Response from Best Buy
September 01, 2025
Hello, Luis.
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/ziy86o), Twitter/X (https://bby.me/filhm9), or Instagram (https://bby.me/qnj16p). When you message us, please include your Google Review number 37694.
Best,
^Allison