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Frequently Asked Questions About Best Buy Grapevine

How do I check product availability at the Grapevine Best Buy?
How do I check my order status?
My local Grapevine Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Grapevine stores’ holiday hours?

Recent Reviews

4.3
(2740 reviews)
Snejana K
May 24, 2025
3 out of 5
Hard to find available assistant, the one I got just didn't know the product. Had to call manufacturer.
Skylar H
May 24, 2025
1 out of 5
Door greeter with her pink makeup was rude as hell.
Joe K
May 24, 2025
1 out of 5
Too many employees asking me if I need anything always makes me uncomfortable. I had two employees ask me twice and I was approached five times. It felt more like loss prevention and less like customer service.
Vikash K
May 23, 2025
1 out of 5
I love best but but this particular branch was horrible. Peak Laziness or Just Creative Scamming? I had two perfectly working monitors I was replacing with larger ones. All I did was ask if there was any trade-in option. Not only was I shut down immediately, but the guy enthusiastically recommended I send them off as e-waste instead . And get this: he said I’d have to pay $25 each to recycle them. Yes, me… paying… to get rid of functional electronics. Shockingly, when I checked with another Best Buy, they said there’s no such fee. So either the first guy lied or he’s running some secret side hustle. Either way — impressive effort for doing the bare minimum.

About Best Buy Grapevine

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