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Frequently Asked Questions About Best Buy Grapevine

How do I check product availability at the Grapevine Best Buy?
How do I check my order status?
My local Grapevine Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Grapevine stores’ holiday hours?

Recent Reviews

4.3
(2867 reviews)
Redwood P
December 10, 2025
3 out of 5
Salesmen act like we're bothering them when trying to make purchases
Response from Best Buy
December 10, 2025
Hello, Redwood, Thank you for taking the time to share your experience. We understand how important excellent customer support can be, and we would like to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 84926. Facebook (https://bby.me/tp1ua5) Twitter/X (https://bby.me/lzj3e5) Instagram (https://bby.me/xthp0t) We look forward to assisting you there.
Jane S
December 08, 2025
5 out of 5
Lydia at Geek Squad was helpful and kind!
Stephanie N
December 07, 2025
5 out of 5
I went to Best Buy today with my husband and we both ended up buying exactly what we wanted. The staff in general was super helpful but especially James and Southern. They both helped us make our decisions, and they were extremely knowledgeable , attentive and friendly. Overall, a great experience!
Trey S
December 07, 2025
5 out of 5
I come here maybe twice a week for open box items and I love it. Customer service is great on weekdays (weekends it’s way too busy so I can’t blame that on employees). Camera section guy is super chill and knows his stuff. Love this store and will always come shop

About Best Buy Grapevine

bestbuy.com