Hard to find available assistant, the one I got just didn't know the product. Had to call manufacturer.
Door greeter with her pink makeup was rude as hell.
Too many employees asking me if I need anything always makes me uncomfortable. I had two employees ask me twice and I was approached five times. It felt more like loss prevention and less like customer service.
I love best but but this particular branch was horrible.
Peak Laziness or Just Creative Scamming?
I had two perfectly working monitors I was replacing with larger ones. All I did was ask if there was any trade-in option. Not only was I shut down immediately, but the guy enthusiastically recommended I send them off as e-waste instead . And get this: he said I’d have to pay $25 each to recycle them. Yes, me… paying… to get rid of functional electronics. Shockingly, when I checked with another Best Buy, they said there’s no such fee. So either the first guy lied or he’s running some secret side hustle. Either way — impressive effort for doing the bare minimum.