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Frequently Asked Questions About Best Buy Grapevine

How do I check product availability at the Grapevine Best Buy?
How do I check my order status?
My local Grapevine Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Grapevine stores’ holiday hours?

Recent Reviews

4.3
(2875 reviews)
CM W
December 22, 2025
1 out of 5
Will not answer phone. Instead have outsource center answer and will never out you through. Employees at least some are trained to make a sale even if it’s not in your best interest obviously. I find that very low .
Response from Best Buy
December 22, 2025
Good Afternoon, We certainly understand how you are feeling after being unable to get in touch with the team you needed when you called in. We would be happy to review these concerns with you further. Please feel free to send us a private message on social media, so we can help. - Facebook (https://bby.me/qktluk) - Twitter/X (https://bby.me/s0jqy6) - Instagram (https://bby.me/m4av48)
James L
December 21, 2025
4 out of 5
Helpful sales assistant. Store not crowded at 10:00 AM on Sunday. Queue to check out and pay was not long.
Ben H
December 17, 2025
4 out of 5
Everyone was really friendly but it took a long time to get someone to unlock a case. Special shout out though to the girl running the checkout. Good attitude and multi tasked like a pro !
Carlos C
December 14, 2025
4 out of 5
I like to come once in a while to explore new gadgets and technology improvements.

About Best Buy Grapevine

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