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Best Buy Greenspoint
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Frequently Asked Questions About Best Buy Greenspoint
How do I check product availability at the Greenspoint Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenspoint Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenspoint stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenspoint Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4157 reviews)
J N
February 15, 2026
5 out of 5
Joel was awesome. He got me in and out literally and set me up with multiple resources to get a new appliance after my trusted appliance broke down unexpectedly. Other staff was helpful as well. 5/5 service !
Jo C
January 31, 2026
1 out of 5
I went today to go pick up some headphones. The older lady that was at the counter around 3:20-3:40PM for pick up and customer service with the little two stranded twisted braids of two or three tone colors, her energy and her attitude is very nasty. How rude do you have to be to not only talk over me and your coworker who are having a conversation that didn’t have anything to do with you at the anymore, but also to completely disregard the fact that you had a customer that you were assisting in front of you while you’re yelling over me and your coworker? I came in to ask that young man to cancel my order at the end of the day that conversation had nothing to do with you because I asked you to do it before I left out of the store the first time. Her listening skills are very low. I stated that the drive was far from my house and that I could not cancel the order in my app two or three times.
Martin J
January 26, 2026
5 out of 5
good deals.
maged m
January 18, 2026
5 out of 5
The general Manager Travis was exceptional 2 minutes we were in and out and got the camera we needed. He even didn’t make us wait for a register he checked us out.
Great service!