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Best Buy Greenspoint
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Frequently Asked Questions About Best Buy Greenspoint
How do I check product availability at the Greenspoint Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenspoint Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenspoint stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenspoint Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4088 reviews)
Filogonio L
September 02, 2025
3 out of 5
Unable to find what I was looking for
Response from Best Buy
September 02, 2025
Hello, Filogonio,
Thanks for taking time out of your day to leave your review. Finding the items you need should be easy at Best Buy, so I can understand your disappointment. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/v2q24p), Twitter/X (https://bby.me/3r9szf), or Instagram (https://bby.me/nxc7ak). Please reference Google Review #38618.
Regards,
^ Aaron
᯽Mʀᴋ Z
August 31, 2025
4 out of 5
One of the best Best Buys.
Sonia D
August 29, 2025
5 out of 5
Chris the manager/supervisor on duty was so helpful! Long story short, I had an issue with a special purchase made for my daughter and wanted to exchange the item. After going to a closer Best Buy, I was not given any options because it had been over 15 days. I decided to go to the Greenpoint store, where Chris is a supervisor and explained my situation to him and asked if anything could be done to assist me. Chris acknowledged the policy but did give me an option, which would allow me to exchange the item. Good customer service is very hard to come by these days, but Chris offered me very good customer service! Chris is definitely an asset to the team at his location! Thank you Chris!
Absolute-Zero J
August 27, 2025
5 out of 5
Amazing customer service, if you go there find Daniel!