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Best Buy Greenspoint
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Frequently Asked Questions About Best Buy Greenspoint
How do I check product availability at the Greenspoint Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenspoint Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenspoint stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenspoint Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4061 reviews)
Rose L
July 16, 2025
5 out of 5
Great store
karlamarii
July 11, 2025
5 out of 5
Thank you so much to Vincent!!!! He was awesome assisting us today even when we arrived very close to closing time. He got us exactly what we needed :)
Cathy L
July 06, 2025
5 out of 5
My customer service experience with Geek Squad teammates Kaylin and Christian at the Greenspoint Best Buy location was nothing short of exceptional. I came in with a broken phone that wouldn't power on. I needed to transfer my contacts to a new phone. They diligently worked with the phone until all of my apps and contacts were backed up to the new phone. I couldn't be more pleased with their service. I will definitely refer family and friends .
Verronica H
July 04, 2025
5 out of 5
I have been a satisfied Best Buy customer for years. This was the first time I experienced challenges with my purchase and was planning to return or exchange my item. I talked to Michelle about similar items that might better fit my needs. She was thorough and explained using terminology I could understand. Prior to choosing a replacement item, she recommended we talk to a Tech at the Geek Squad. He was able to resolve the issues with my item. I was sooo happy and excited to return home with my original purchase with all of the challenges resolved. I normally buy Best Buy items online using my app. However, I will start shipping inside the store at this location because the customer service is awesome.