EXCELLENTSERVICES GO TEAM THANK YOU MS CHRISTINA
To my knowledge all items are open box but that doesn't mean it's unused or recently purchased, our experience with the refrigerator the screen and compressor both went bad shortly after purchase, luckily Samsung honored the manufacturer warranty, the clothes washing machine is making noise when spinning, after checking it was missing mounting brackets, so items had issues and they claim that only cosmetic like dent or scratch, I would not buy from them again but it's may worth the risk if it's less than half the price of new
Lakeshia B
January 02, 2026
They do not price match, they overcharge for everything
Response from Best Buy Outlet – Houston
January 02, 2026
Hello, Lakeshia,
Thank you for taking the time to share your experience with us here. We understand how important a price match can be, and we would like to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 99394.
Facebook (https://bby.me/6he0z2)
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We look forward to assisting you there.
She was very nice in helping me find what I was looking for, very fun place to explore.