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Best Buy Houston Outlet
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Recent Reviews
3.9(1222 reviews)
Scott P
March 09, 2026
3 out of 5
I was just looking to see what they have.
Just do you homework to ensure its a good deal
Camryn B
March 01, 2026
5 out of 5
Only giving five stars for Litzy’s customer service! She went above and beyond for us! We got ourselves a great tv because of her!
Jessie R
February 28, 2026
1 out of 5
If you want to waste your time, don’t go here. There were a bunch of employees who were practically hiding and standing around. Instead of asking if I needed help when passing me, they continued walking by just to go stand off somewhere and stare into space. Very disappointed in this customer service. The manager should be shameful.
Response from Best Buy Outlet – Houston
February 28, 2026
Hello,
Thank you for your review. We understand the importance of being able to get the assistance you need. We're truly sorry we missed the mark this time, and appreciate you bringing this to our attention.
To formally document your feedback, feel free to reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention your Google review 124107.
Evelyn O
February 28, 2026
1 out of 5
Went here to browse high top microwaves and needed help getting prices and more info about the selection on shelves. I asked about 2 employees for help who were supposedly “busy” and saw around 6-5 other employees just standing around and talking amongst themselves or on their phones just walking around. Stood there in the microwave area for about 10 minutes before leaving. Bad customer service, don’t come here if you want to get pricing and help from employees.
Response from Best Buy Outlet – Houston
February 28, 2026
Hello, Evelyn,
Thank you for sharing your concerns with your experience at the Houston, TX Best Buy regarding your Microwave shopping experience. We can understand that not getting support with the microwaves can be difficult. We would be glad to support you if you still need help as well as chat with you regarding your experience to be able to coach any employees in the store that did not assist you when assistance was requested. Please reach out in any of our social media profiles below with Review 124101 for support.
Facebook (https://bby.me/fsybk7)
Twitter/X (https://bby.me/efxkfb)
Instagram (https://bby.me/fiyq08)